Customer Ratings & Reviews
- Model:
- ECP3420
- SKU:
- 4372106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.
This summary was generated by AI based on customer reviews.
Great espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was simple to learn. It takes very little time to heat up. Great product.
I would recommend this to a friendCoffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very happy with my purchase will definitely recommend
I would recommend this to a friendTrash product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly used this, its a hear now, it stopped working.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
I had to return it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it, I think something was defective with the pod. Do not remember precisely, but it was obvious when I opened it. I changed it to another Delongi expresso machine that I am happy to use since.
No, I would not recommend this to a friendNot what I thought it would be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but to lite hard to move coffee handel!!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. It is great to make fresh coffee each morning!
I would recommend this to a friendLove it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing since sliced bread. I love this darn thing .
I would recommend this to a friendEasy to clean
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave to my husband and chose this as recommended by sales person. Husband loves i
I would recommend this to a friendany one BAR????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool and classy . It's very useful and always of use.
I would recommend this to a friendGreat machine for espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. No leaks, and works excellent. Warms up quick.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine gets all the flavor out of the coffee. It is nice and very well build.
I would recommend this to a friendGood for low money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really convenient and nice on a low budget! The only problem was the espresso cup would get stuck sometimes because they had a wire spring to keep it locked, that was poorly designed.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Ritz, thank you for reaching out and providing your feedback regarding our Pump Espresso Machine. Your satisfaction will always be our top priority so we would appreciate the opportunity to connect you with one of our coffee specialists to assist you with the wire spring on your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Lost in Shipping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this on January 8th for my daughter in college and she still hasn’t received it. I would love to give it a positive review, but she hasn’t even been able to use it yet. Sorry!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to hear your daughter still has not received her Pump Espresso machine! We hope you will reach out to Best Buy directly to help track your order. Thank you for choosing De'Longhi.
Ideal for on the go coffee!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker! Would recommend to anyone looking for a new coffee maker.
I would recommend this to a friendExpresso machine Tough to lock in place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with this product. The handle to lock in coffee grounds was tough to lock in place. Not sure if it was defective but I had to hold entire machine to lock in place.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you are experiencing this issue with the portafilter on your unit. Customer satisfaction is very important to us, so we would appreciate the opportunity to connect you with one of our coffee specialists who will be happy to troubleshoot this issue for you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband would make one cup for himself to start a refreshing day
I would recommend this to a friendGreat little espresso maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine for my dad for Christmas, and him and my mom love it. They use it everyday.
I would recommend this to a friend5*****
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it.............................................
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, thank you for your five star rating. We hope you enjoy your unit for years to come. Thank you.
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine! I’m excited for this new purchase.
I would recommend this to a friendworks perfect for a amatuer coffee connoisuer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Perfect for a amatuer coffee connoisuer.
I would recommend this to a friend