Customer Ratings & Reviews

I got this unit after researching quite a few machines. Thus far I am very happy with the quality. Very easy to use and with coffee shop results. I did pair it with a baratza grinder which I learned, and have experienced, is key. Works great and looks great on the counter.

I bought this item online just to practice at home when I’m not working at the coffee shop. Its great for the price! I bought it brand new but the one I was given some of the stuff were out of their plastic films. I didn’t think much of it until I saw a little crack in the “metal“ of the portafilter. Yes, I ignored it and proceeded to make an espresso. And yes, the portafilter blew up by the crack due to the pressure and burned me! Went back to Best Buy and they replace the whole unit with one that had all items in their corresponding plastic films. Worked great for 14 months until it stopped pushing water. I opened it up and found a burnt plastic socket that connects to the water tank heater. Why plastic nearby a very hot surface? I don’t know. Then I opened up the heater and found out a few spots where the tank has been rusting. YUCK! After all this, I found that the rust residue covered the gauge behind the group screen, hence the blockage. I cleared it all up, assembled it and it works again but I don’t feel safe using it anymore. Sucks because I liked this machine a lot and I always maintained it and descaled it regularly. Summarizing it all, this machine is very affordable and makes great espresso but will probably last you a year or two with daily use.

I got this for my boyfriend for the holidays. We go out for cappuccino in the neighborhood every Saturday morning, but not anymore! This machine gives restaurant quality taste & great creme. Make sure to use about a #5 coffee grind and practice makes perfect!

While using this coffee machine, it was a struggle but nothing to difficulty of understanding. The pros of the machine was it was easy to use, it can extract coffee very well. The cons of the machine was the Porto filter, you need to buy a new it does not extract as lovely as when you buy one online. Over all, an excellent machine.

I replaced a more expensive model with this one and it works like a champ. Don't be put off they the lack of digital controls. When you turn it on the steamer and pressure pot get ready at the same time. The more expensive one you had to wait for it to heat up separate. Makes good espresso

Good quality product that makes great espresso and is easy to use

Nice machine. Makes great coffee. Easy to clean. Holds enough water for several cups of coffee.

We love it, and for the price, it is very nice. It is very easy to operate

It’s very easy to operate. No frills, just makes really good espresso.

Replaced an earlier model we had with this one, and it works great! Very easy to use, and makes great espresso shots!

Works fantastic, the ONLY complaint i have is that theres plastic pieces and I'd rather not have boiling water moving through plastic.

It is one of the best choices for coffee lover. I purchased it as a gift for my wife birthday.

Very compact and simple. Makes excellent coffee. Easy maintenance. Very Good quality vs price.

Great product! Makes espresso very well. I would look into buying "real" espresso baskets to use with this machine however. Without it still does very well, but grind size will need to be bigger for it to function

I have a more expensive one and got this one for work. It is a good little machine. It does not have auto shut off per ahot of espresso so you have to turn the knob to the off position when you're satisfied with how mich has brewed into your cup. Otherwise, it is nice!

Easy to use beginner espresso machine. Took awhile to get use to. Sometimes gets stuck after I brew my espresso. Overall I love it. I’ve saved so much money in making my coffee at home! I would recommend this product.

Great product! Easy to use, clean and maintain. Also makes great coffee! Highly recommend!

For the price, it’s alright. Get a non pressurized basket to replace the oem one.

Have been researching a espresso machine on line. Nothing too fancy, something to start with. Boy does this fit the bill. Love the SS exterior. It is an open box and I got a great price to boot. I did have to order a larger basket so I could pull a dble shot, but at the price, I am still way ahead of the game. It also does a great job steaming the milk. It did not come with an instruction book, but I was able to figure it out on line, I would recommend this unit to anyone starting out.

Excellent coffee machine, good quality and the precision to make perfect coffee. Easy to clean.