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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,266 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great espresso machine. Easy to use and elegant. There is a kind of joy of taking each step in preparing our own drinks. From grinding the coffee to filling the pod and leveling it. Measuring the perfect amount for a delicious cappuccino or latte.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my daughter and she is very happy with it so far. It’s her first so I don’t know how it would compare up to the more expensive ones, but so far no complaints from her. She is enjoying her espresso drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I use it make myself and my wife a coffee every morning and it’s been great to us!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Jonah, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one as a gift and I love it so much that I bought another one to have at work. I love that I am able to steam/froth milk.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced rhe portafilter with a naked basket, and it works amazingly. The pressurized portafilters it comes with wont make good espresso, but the machine itself functions amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Expresso Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use. The only down side is that the steamer has a tendency to push a little of water sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent mastered the art of the froth pour, but it makes great coffee. I picked up a box of coffee pods from amazon which work simply. Make sure if you do the same, that you get the specified pods. Yum!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Glad I chose this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, good frothing, handles small and large mugs. I’ve had other brands. This is the best yet and a good buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it, she can do all kinds of coffee, capuchinnos, frappes and all she likes, easy to do, and to clean and reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a keurig for many years and finally decided to get an espresso machine. I will never go back. This machine makes great coffee and is super easy to use. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for light coffee lovers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works fine. The only thing i don't like is the 15 bar pressure which makes the espresso very light. I like a strong coffe, but if you are ok with light coffee this machine will be perfect for you.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for your feedback about our Magnifica Evo Espresso Machine. We know how important it is to prepare the perfect espresso. Adjusting the grinder helps you control this balance to suit your taste preferences. A finer grind increases the surface area of the coffee, leading to a slower extraction and a stronger, more intense flavor. For a finer grind, turn the knob to a lower number.

      If this suggestion does not help, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right.

      We value you as our customer and look forward to resolving this matter promptly. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100% recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it everyday for the last year! coffee shop quality. I never spend money on coffee shops anymore. Super easy to use and worth the money . Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it and great for a coffee cup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and great price my family members always ask for me for a coffee.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Sarah, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 3 out of 5 stars

    Great but with one annoying defect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had THREE of these machines through this past year. Let me start by saying I LOVE it for so many reasons and have had NO regrets in buying it (and also glad I got the extended/replacement warranty, which I have used!!). This machine has saved me through the pandemic and because of it, I never buy coffeehouse espressos anymore. This deLonghi was not difficult to learn to use and makes exceptional coffee, especially when accompanied by a good grinder. It is simple, basic, and works very well, both for the pulling of a shot with gorgeous crema and for steaming my milk. HOWEVER, all three of the machines I have gotten have the same annoying defect - which shows up after a couple of months of daily use. After a couple of months of stellar performance, invariably, it starts LEAKING from where the water is pressurized into the filter. It starts leaking once the water begins to warm up and continues until you turn the machine off. Drip drip drip... This would not be a horrible defect, BUT it means that if you pull a shot to the height you prefer, and then turn on the steamer to heat your milk (I use almond milk with a dash of whipping cream, my fave combo) the water is still dripping into your coffee all the while. So you ultimately get a much "longer" shot than you wanted. I have tried making a shorter shot and such, but each time the shot ends up being about double what I wanted. As I said, this has happened THREE times and I am getting ready to return this one too, for the dripping. I do not know what to do or what other choice I should make. I am not sure if this is only true with this specific model or with other deLonghis, but it is enough that it ruins the cup and a reason I will also return this one. To others maybe this will not matter. I am not all that fussy (although I confess, I AM a pro chef), but it is a defect in all three of the same model machines I have purchased. Seems the machine works great for a couple of months and then this starts to happen. I think that deLonghi needs to address this issue. Otherwise, as I said, the quality and function of the machine is great. Sad though..

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, thank you for posting this 3-star review on your Pump Espresso Machine. We are happy to hear you love this machine and we are proud to hear this unit got you through the pandemic. To learn you had leaking issues with 3 of your units is disappointing. We set a high standard for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve.
      At Delonghi, customer satisfaction is our top priority, and maintaining our reputation of quality products with quality service is of the utmost importance and ensures we get better every day. We would appreciate the opportunity to get your feedback and work together to resolve this issue.
      We ask that you please call us back and so that we may further assist you.
      We apologize for any inconvenience this has caused.
      Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great little machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Best in its class and price point. Tried a few cheaper ones but didn’t like them. Huge improvement over the black model that’s a little cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is working great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is working great my husband loves it no bad things to say

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine to make lattes at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine to make Starbucks-quality lattes at home, and it’s working perfectly. The steamer is loud & isn’t super fast at heating up the milk, so I pre-warm the milk in the microwave. Also this machine is super easy to clean. Overall a great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best, worth every dollar hands down this will not disappoint.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Bryce, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget machine and if you upgrade the tamper and get a Puck cover I don't think I'll be replacing it anytime soon

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    De'Longhi - Espresso Machine with 15 bars of press

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! Excellent value for money. Can’t beat the quality. It’s not sophisticated excellent ease of use. Love using the frother, where you can whip up an excellent oat milk lattes and espressos. 15 bars of pressure for under $100 is quality!!!!

    I would recommend this to a friend