Customer Ratings & Reviews
- Model:
- EC702
- SKU:
- 3225284
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the espresso machine's espresso quality and ease of use very favorably, with many praising its ability to produce delicious coffee quickly and easily. The machine's affordability is also a significant plus for many buyers. However, some users find the water tank to be on the small side and inconvenient to refill.
This summary was generated by AI based on customer reviews.
Fantastic bargain for a cup of joe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine. I will buy from DeLonghi again!
I would recommend this to a friendMrs. Hernandez
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the taste of my coffee and the durability of the product.
I would recommend this to a friendAwesome !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant at first but for the money this is a great buy. Makes awesome drinks !!
I would recommend this to a friend- Cons mentioned:Water tank
Coffe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It drips a lot when you turned off ... you need to put extra container
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, We're sorry to hear you are having a negative experience with your Pump Espresso Machine and to learn your unit leaks when turning off your appliance is disappointing. We set high standards for our products, testing our units both in our labs and with consumers to ensure we have a safe, quality product with the right features and benefits. Customer satisfaction is our top priority and maintaining our reputation of quality products with quality service ensures we get better every day. We would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs. Our customer contact information including our convenient web chat feature can be found on our Delonghi website. We ask that you please give us a call at 1-800-322-3848 for further assistance with this matter. We apologize for any inconvenience this has caused. Thank you.
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Either I had a defective unit, or this is a horrible product. This is the third delonghi I purchase, in my experience even if you decalcify the unit, they don't last more than 1 or 2 years. This one in particular couldn't pull a good shot even after changing the grind level. It just struggled... And not much came on the other side. I went and returned this unit and purchased something from breville. Much more expensive, but do far much superior product
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor performance, not really worth $250 value. Will not recommend this model
No, I would not recommend this to a friendMixed reaction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well....for the money you've spend that is what you get. Purchased the machine in February 2013 In June there was not enough pressure to make the espresso. Called the Delonghi warranty support and they gave me a case number and phone in Texas to call and schedule a free repair - here is the trick....the shipping there and back I have to pay out of pocket...soo....that will be around 50.00 each time...dos it look logical to do it? you do the math... I would not recomend that product if you are really espresso lover and you do 9-10 espresso coffes a day. If you do that do not go with cheap model as such you will be ending with no working machine in 4-5 months
No, I would not recommend this to a friend