Customer Ratings & Reviews
- Model:
- EC9255M
- SKU:
- 6573737
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's excellent coffee quality and ease of use, frequently praising its overall performance, effective grinder, and sleek design. Many also appreciate its compact size, impressive steam wand, and good value for money. However, a minor concern has been noted regarding the water reservoir, with some users experiencing issues with water flow.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning an espresso machine. Its pretty easy to use especially with the manual that comes with it.
I would recommend this to a friend - Pros mentioned:Coffee quality, Overall performance
Best Espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before this espresso machine, I've gone through a bunch of ninja coffee pot machines and other mocha pots. This is by far the best I've come accross. The customizations for the coffee are nice and varied, and the espresso comes out perfect
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for your glowing review, TimothyR! We’re thrilled to hear that our espresso machine has surpassed your previous experiences with other coffee makers. It’s great to know that you appreciate the customizations and that you’re enjoying perfect espresso.
We’re committed to providing quality products that enhance your coffee experience. Coffee is more than just a drink. It's an experience.
- Pros mentioned:Coffee quality, Ease of use
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine. Delicious coffee. Easy to use and perfect size.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Juan, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
- Pros mentioned:Coffee quality, Ease of use
easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this machine is very easy to use, and it makes great espresso.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Best coffe ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, its fast and easy to used, everyone in the house loves it
I would recommend this to a friend - Pros mentioned:Coffee quality, Grinder
Espresso Galore!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taking the coffee game to next level. I love being able to pick my coffee beans and grind them, brew them and enjoy! I own a Nespresso machine and this was an upgrade. The pods have gotten hard to find and I would have to go to Nepresso store to get them. Keurig is the thing of the past.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy!
- Pros mentioned:Coffee quality, Ease of use
Greatest Espresso Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best espresso machine out right now that falls in this price range. Switched from Nespresso machines to this one and the quality of drinks are not even remotely the same. Such a rich flavor created and so easy to use.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Bizzy, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
- Pros mentioned:Coffee quality, Ease of use
A keeper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and the first espresso machine that I won’t return. Reason? It’s super easy to use and the drinks are authentic Italian espresso tasting whether it’s a latte, cappuccino, Americano, or espresso. It’s the real deal. Also, the cold brew is really great.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Paula, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
- Pros mentioned:Ease of use, Overall performance
C3P(espress)O
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is really great. It's really like having a mechanical barista at home. The only thing you'll need are the espresso cups. It look all intimidating but the instructions are really clear. You'll be brewing away in no time.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Harold, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
Good investment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this now for over a year and still going strong. You can customize your drinks and have a distinct brew every morning. Easy to clean and maintain which was a concern for me when committing to it. However, if you like to taste and manage the notes of your coffee in different pressures and temperatures than this is a good investment if you have the space.
I would recommend this to a friend- Pros mentioned:Coffee quality, Ease of use
This coffee machine is great.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee machine is super easy to use and makes delicious coffee.
I would recommend this to a friend - Pros mentioned:Coffee quality, Design
Great coffee quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee quality, not loud, Beautiful design, liked it!
I would recommend this to a friend - Pros mentioned:Coffee quality
Really great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine! Make great foam and rich, creamy espresso. Watch some YouTube videos to learn about the process of finding the right settings for your specific beans. The ability to change the settings for how much coffee is ground makes all the difference when getting the pressure to make the best espresso for your particular beans and to your personal taste. The cold coffee function also works very well.
I would recommend this to a friend - Pros mentioned:Coffee quality, Overall performance
Loved the machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the machine! Have made lots of good coffee for the family, everyone loves it!
I would recommend this to a friend Great Espresso Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for about a month now and I’d say I love it. I haven’t had issues as of yet and once I got the hang of using the machine, I was getting perfect shots every time.
I would recommend this to a friend- Pros mentioned:Ease of use
Espresso machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine , easy to use !!! Now it’s always espresso time
I would recommend this to a friend - Pros mentioned:Ease of use
Best expresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Space saver and easy to use. Recommended
I would recommend this to a friend - Pros mentioned:Ease of use
Best expresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is s game changer. It is fun to learn how to use it and learn about different techniques. I totally recommend this.
I would recommend this to a friend - Pros mentioned:Coffee quality
Coffee
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes good coffee My family loves it I totally recommend it Plus the price is super
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Best value home espresso machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it’s supposed to do! Very attractive design and footprint!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you so much for your amazing review, Griffin! We're thrilled to hear that you love the machine and that it has the perfect design for you. We appreciate your loyalty and look forward to being a part of your coffee journey for years to come. Happiness is a warm cup of coffee.