Customer Ratings & Reviews

I love the function of the machine but too big for my counter … have to return

Love the coffee maker, but the frother chipped and now won't stay on.

Works great. Can design own drinks easily Easy to clean

Excellent machine, so easy to use, great value for $ and most importantly, we're really enjoying our coffee! This is a great option for leveling up after getting used to Nespresso pods, which doesn't require fiddling with manual coffee making. The milk frother could be better. We ended up using a detached milk frother for better results as we like our lattes very creamy.

Best coffee machine weve bought! I highly recommend it!

The best espresso machine I think for the money, easy to use.

I’ve been Delonghi user for last 10 year… I had different models and I definitely DON’T like this one… A lot of lags and sensors are detecting milk in wrong way that’s why you are always getting different coffee by pressing exactly same button… Pretty much this is my last Delonghi. Moving in wrong direction. This product too raw

Perfect machine, coffees came perfect and will recommend

Excellent product! The best coffee , 100% recommended

Since purchase, this coffee maker has had persistent, unresolved issues despite my repeated attempts to work with the manufacturer customer service team: Ongoing Problems: ∙ The “empty coffee grounds” light remains constantly illuminated, even after emptying ∙ Coffee consistently brews watery and weak ∙ Coffee quality has never met the standards advertised for this product My Efforts to Resolve: I have made multiple good-faith attempts to fix these issues, including: ∙ Sending several emails to customer service ∙ Making phone calls to your support line ∙ Recording and submitting videos documenting each problem as requested by your representatives Unfortunately, despite providing all requested documentation, I received no effective solution or resolution from them. I have given this product every opportunity to perform as advertised, but it has been a consistent disappointment and has not delivered the value I expected for the price I paid.

Easy to use. Lots of options. Happy with purchase.

Shipping was fast but the milk frother container was cracked

purchased last august and love it. ( Still do.) but for the amount of money I have spent on this appliance, I'm dissapointed that I'm even having problems. Good thing I purchased the replacement warranty. I will keep exchanging it.

Upgraded from the Nespresso and couldn’t be happier. Had an issue with the first machine not grinding beans properly and dripping coffee. Got an exchange and it’s been great ever since!

For REAL coffe lovers. You can customize your coffee and cappuccino according to your taste in an easy and effective way.

Super convenient and practical. Not the easiset to set up.. you really have to read the instructions or you cam ruin it, literally!

This machine is great. We use it to make 3-4 espresso drinks and 1-2 tea drinks everyday. It had replaced a nespresso machine and coffee machine. Please note that it doesn't make traditional drop coffee. It's basically an americano.

So far, it’s been great! Easy online order and pick up.

It does well for a home unit. For the price I was expecting it to produce espresso more like a commercial machine would. Its definately a step between a $100 home do it your self and a $1500 commercial machine... but its on the lower end of that slide.

A little sensitive if low on coffee. But great quality