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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 772 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 772 reviews
  • Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the function of the machine but too big for my counter … have to return

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Cynthia, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Rated 3 out of 5 stars

    DeLonghi Magnifico Evo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee maker, but the frother chipped and now won't stay on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Can design own drinks easily Easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee lovers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, so easy to use, great value for $ and most importantly, we're really enjoying our coffee! This is a great option for leveling up after getting used to Nespresso pods, which doesn't require fiddling with manual coffee making. The milk frother could be better. We ended up using a detached milk frother for better results as we like our lattes very creamy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine weve bought! I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delonghi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best espresso machine I think for the money, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that good Delonghi as they’ve been before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been Delonghi user for last 10 year… I had different models and I definitely DON’T like this one… A lot of lags and sensors are detecting milk in wrong way that’s why you are always getting different coffee by pressing exactly same button… Pretty much this is my last Delonghi. Moving in wrong direction. This product too raw

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine, coffees came perfect and will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The best coffee , 100% recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Coffee Maker Despite Multiple Service At

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchase, this coffee maker has had persistent, unresolved issues despite my repeated attempts to work with the manufacturer customer service team: Ongoing Problems: ∙ The “empty coffee grounds” light remains constantly illuminated, even after emptying ∙ Coffee consistently brews watery and weak ∙ Coffee quality has never met the standards advertised for this product My Efforts to Resolve: I have made multiple good-faith attempts to fix these issues, including: ∙ Sending several emails to customer service ∙ Making phone calls to your support line ∙ Recording and submitting videos documenting each problem as requested by your representatives Unfortunately, despite providing all requested documentation, I received no effective solution or resolution from them. I have given this product every opportunity to perform as advertised, but it has been a consistent disappointment and has not delivered the value I expected for the price I paid.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Dear Razan, We sincerely apologize for any inconvenience you’ve experienced with your De’Longhi espresso machine. We understand how important it is to enjoy your coffee without interruptions, and we’re here to help resolve this as quickly as possible. To assist you better, could you please contact us at support.delonghi.us@delonghigroup.com. Thank you for your patience and for choosing De’Longhi. We’re committed to ensuring you have the best experience with our products. DeLonghiResponse

  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Lots of options. Happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delonghi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast but the milk frother container was cracked

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your feedback! We are sorry that your unit's milk carafe arrived damaged, and we will gladly assist you. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly. DeLonghiResponse

  • Rated 4 out of 5 stars

    dissapointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased last august and love it. ( Still do.) but for the amount of money I have spent on this appliance, I'm dissapointed that I'm even having problems. Good thing I purchased the replacement warranty. I will keep exchanging it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it in the long run.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Nespresso and couldn’t be happier. Had an issue with the first machine not grinding beans properly and dripping coffee. Got an exchange and it’s been great ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For coffee lover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For REAL coffe lovers. You can customize your coffee and cappuccino according to your taste in an easy and effective way.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Francesco, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    The best coffee ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and practical. Not the easiset to set up.. you really have to read the instructions or you cam ruin it, literally!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Hugo, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    This machine is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great. We use it to make 3-4 espresso drinks and 1-2 tea drinks everyday. It had replaced a nespresso machine and coffee machine. Please note that it doesn't make traditional drop coffee. It's basically an americano.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delonghi magnifico

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s been great! Easy online order and pick up.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Lafa, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Rated 4 out of 5 stars

    Works well, but not as good as I had hoped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does well for a home unit. For the price I was expecting it to produce espresso more like a commercial machine would. Its definately a step between a $100 home do it your self and a $1500 commercial machine... but its on the lower end of that slide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little sensitive if low on coffee. But great quality

    I would recommend this to a friend