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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 772 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 772 reviews
  • Rated 5 out of 5 stars

    Don’t use skim milk in milk frother.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine… But found out our skim milk does not activate the milk froth so we must use 2% or whole milk. Which is fine just wish it was told to us in the instructions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Makes a really nice shot of espresso, but ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the espresso hot, very hot, which I like. Fits multiple size mugs, which is great! Would have been five stars if the water tank was bigger and it didn't require cleaning as often as it does

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SamuelC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever coffee maker I have ever punched in over 60 years. A lot more flavor than drip coffee.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Samuel, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    convenient device and fully automated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is fine, just a small container for milk. You have to pour two times for two large servings. It's a pity there is no large container for this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delonghi coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Fast shipping and competitive pricing. We have this model and bought this as a gift and we’re pleased with all aspects of the purchase and prompt delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fully automatic coffee machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. I like that i don't have to do pretty much anything and with one click I get perfect coffee all the time. Recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this machine. Works as advertised and provides multiple drink options. Self cleaning is a nice feature since it keeps the machine working properly. Overall, very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Evo Coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, user friendly interface, prepares all coffee with varying coffee strength, and excellent value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the price. I’ve put this up against the Gaggia Academia and I’ve seen numerous times other have gone to use this one over the other. I really like the carafe spout vs other methods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evo espresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE. THIS MACHINE! WOULD DEFINITELY PURCHASE AGAIN

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Value for Money Coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money coffee machine. This turned our morning routine into a whole new experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    De'Longhi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine with great value for money. It has every thing, you can adjust the bean intensity as per your liking so would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great product. Overall great quality and very versatile

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Nihad, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Rated 3 out of 5 stars

    Coffee maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design! My husband didn’t like the coffee from this machine. He is a coffee man!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great entry level Automatic Espresso Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed. If i could justify another $700 i would have preferred the model that accommodates travel mugs. But we can adapt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this coffee maker more than 3 years. Save a lot of money!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your wonderful review, SergiuB! We're thrilled to hear that you find the machine budget-friendly, as this is our main goal. It's always exciting to explore new flavors and find the perfect brew. Enjoy your espresso-making experience! DeLonghiResponse

  • Rated 4 out of 5 stars

    Great drinks for a fair price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. It's a little challenging to ensure there is always a basin to catch the waste, but works well and makes wonderful drinks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s q good coffee machine. Doesn’t frost the milk as the expresso machine.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and the milk froth not as good as i wanted it to be

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 4 out of 5 stars

    Great option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. But was too big in my kitchen so I had to return

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your wonderful review, Santos! We’re glad to hear you enjoyed the machine, but we’re sorry to learn that its size didn’t fit well in your kitchen. I’d like to let you know that we have a new compact model called Rivelia, which might be a better fit for your space. It offers the same great performance in a more space-saving design.If you have any questions or would like more information about the Rivelia, please feel free to check it here: https://www.delonghi.com/en-us/rivelia-automatic-coffee-maker-exam44055b/p/EXAM44055B. We appreciate your support and hope to assist you in finding the perfect machine for your kitchen! DeLonghiResponse