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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 773 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 773 reviews
  • Rated 4 out of 5 stars

    Great entry level machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and value for money. Love the coffee

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Machine stopped working after couple drinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. The machine stopped working after just three weeks, maybe five or six drinks total. I’m extremely disappointed. Best Buy won’t accept a return because I’m a couple of days past their 15-day window, and the manufacturer has been nearly impossible to reach. When I finally did, they told me to return it to Best Buy. Overall, a very frustrating situation. Think twice (or more) before purchasing this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent taste, reasonable price! Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It’s a wonderful coffee machine. I’ll recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice coffee machine The only thing I don't like is that it doesn't make the first coffee too hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Magnifica

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like the milk more foamed, and the amount of a cup it’s too little

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Works great cleans itself. Great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes all of it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far fits any need I may have about coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latte macchiato is my wife's favorite. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i purchased, the cappuccino is now my go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more mess

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine. Makes great regular coffee as well as espressos and lattes. No mess at all. The only thing I could find to complain about was no idicator light for low beans. So if it runs out midway it will reset and dump those grounds. Overall very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Magnifica

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall very good, cons: the milk dispenser is not working well from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all of our expectations and has been a true money maker…..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine but cleaning is not simple ! The cleaning part is annoying I wish it was easier. You have to keep pressing buttons I never know how it works have to google process each time

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 4 out of 5 stars

    Good to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but don’t like the amount of the coffee that it makes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well!! Have been using for a while no problems at all!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Coffee machine?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to be an engineer to put it together out of the box. Was told by the two red lights to have it serviced before we used it the first time!

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your feedback, We're sorry that you had problems with your Delonghi coffee machine. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly. DeLonghiResponse

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for this price! I sure recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Coffee is alright. Most of the options are useless. I just use it to pull shots. I wish I chose a different machine. But I feel like for a better machine I’d need to pay more.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    Too foamy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much foam on cappuccino and latte settings. Foam is not silky smooth. Capps and lattes just ok.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse