Customer Ratings & Reviews
- Model:
- ECAM29084SB
- SKU:
- 6513285
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Magnifica Evo Espresso Machine, highlighting its excellent coffee quality and ease of use. Many appreciate its overall performance and attractive design. While some find the machine a little loud and potentially pricey, and others had some issues determining the water hardness, the positive aspects appear to outweigh these concerns for most users.
This summary was generated by AI based on customer reviews.
Not working probably
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First was impressed and then in two weeks stop working and coffee beans start to stuck inside
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for sharing your feedback on our product, RaniaA. We are sorry that the coffee beans are getting stuck in your unit, and we will gladly assist you. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
Lot of issues and turn on error lights many time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good machine but it has a lot issues and after 4 or 5 coffee cup error light illuminated Also milk jar hasn’t fit and must try 2 or 3 times to fit it
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Dariush A,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Delongie Evo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt get hot enough and the hot water button had pouring problems. The compacting power for the pucks was not good.
No, I would not recommend this to a friend- Pros mentioned:Coffee quality
Awful design, infuser gets stuck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee, but awful design of key parts. The infuser gets stuck often and almost impossible to extract. Whoever designed it should be fired. I am returning the machine, totally disappointed with the DeLonghi quality.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
The Best Home Investment of the Year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I FINALLY figured it out and I’m in love with this machine! Bye bye Starbucks I’m making ALL of my favorite coffee drinks.
I would recommend this to a friend N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is a good - giving it 3 star because of the coffee option - very watery not good quality coffee
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Totally worth it if you like espresso drinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy quality beans the drinks will taste better than Starbucks. I used to buy a grande americano for $3.75 everyday and have to stop to pick it up everyday on my way to work. Now i just make myself the same drink at home and save myself the trip and extra money. This machine will pay for itself after I’ve drank 215 homemade americanos haha. It’s a pretty big investment intially at $800 but it will pay for itself in the long run.
I would recommend this to a frienddon't buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is the worst coffee machine I've ever had. Even the coffee machine that I bought from temu for $30 was better than this.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you for your feedback, We're sorry that you had problems with your Delonghi coffee machine. Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
Planning on returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed overall. Froth container has already cracked after minimal usage. Indicator lights for all the functions are not very intuitive. Clunky machine overall.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Cannot recommend this machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a fully automatic espresso machine with a milk frother. The DeLonghi was on sale, so I went with it over the Phillips. I bought my machine in July 2023 and by September I was having to send the entire machine to DeLonghi to get the milk frother serviced. At times the milk frother will spit and spew steam and no milk comes out. In September when I sent it in the machine wouldn’t register that the milk frother was attached, but it would register the hot water attachment. DeLonghi’s ticket system is extremely slow, and each response from them takes DAYS.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello SarahH,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
Mom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use, and the coffee is the best tasting cup I have had in a longtime.
I would recommend this to a friend - Pros mentioned:Coffee quality
All I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attends all our coffee needs! We are cleaning it once a week. Perfect Latte!
I would recommend this to a friend Meh!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee doesn't get hot enough. Programming is not intuitive at all.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Zeren,
Thank you for your feedback. All comments from our customers are important to us and we are sorry to hear that you had such a frustrating experience with your Espresso Machine. We thank you for bringing this matter to our attention; it helps us improve our products and services.
- Pros mentioned:Coffee quality
Christmas coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent brand for reliability..Makes a great cup of coffee
I would recommend this to a friend - Pros mentioned:Coffee quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee machine. I loved the flavor of the coffee
I would recommend this to a friend I wanted to love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this machine, but was very underwhelmed and ended up returning it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello LaurenM,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Don't buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this machine for a little over a month. I read reviews with a lot of others saying that they had issues with the machine. Well, I should've paid more attention. The machine is dead saying no water pressure but will pour water. After an extremely aggravating phone call with customer service they will send me return shipping directions in 3-5 days. I will not have this machine for a party that I've bragged about making espresso martini's. Very disappointed. I'm giving this a very harsh review based off how quick it broke and the worst customer service I've ever experienced.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello TimL,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Not a worthy choice in my opinion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this machine but the ease of use just wasn’t there along with the milk froth system stopped working after two drinks. The instruction manual wasn’t even inline with the buttons on the machine, it was all confusing and definitely not user friendly in my opinion. I returned and exchanged for the Philips 4400 LatteGo machine and this is what the De'Longhi should have been.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Design
delonghi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice, handy and elegant, no need for strbucks
I would recommend this to a friend Broken coffee machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re selling broken coffee machines, this machine is not able to grind coffee beans but Best Buy is refusing to exchange it. Will never come back to Best Buy as a customer
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.