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Customer reviews

Rating 4.7 out of 5 stars with 155 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 155 reviews
  • Rated 5 out of 5 stars

    Delicious coffee.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for $1,000 during holiday sales and couldn’t be happier with the ease of use and the great tasting coffee it makes. It makes some noise, but it doesnt bother anyone in my home. I’d argue it tastes better (and much cheaper and convenient) than a cafe where you have less control over temperatures, amounts, intensity, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely transformed my mornings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! It saves me so much time and money in the mornings now that I no longer ever go buy coffee anymore, even when I wake up late. It took a little of trial and error to find my perfect levels but now it’s just as good as going to a barista! And at home! It is super easy to care or and clean. It tells me exactly what it needs. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee, espresso machine. It’s the best and makes coffee fast. No need to maintain other than take the grinds out and pour water. It’s the best machine we’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love at First Sip!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the time it would take to order and pay for good coffee from your local barista, you can have fresh, fabulous coffee beverages — all while in your pajamas. Make cappuccino, lattes, and any other drink with one easy personalized touch. Frothing milk is amazingly fast and simple, and it cleans the milk holder itself! A great step up from my poor, faithful, but sadly departed DeLonghi ESAM 3300 Automatic that I’ve had since 2012. I’m in love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Easy to clean. Expensive but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE HAVING A BARISTA ON YOUR COUNTER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! So many choices and pretty easy to setup and care for ... it truly is like having a barista on the counter. Very similar to airport machines where you choose your brew. Has definitely upgraded our at-home coffee experiecnes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the machine for just over 2 months now and i love it ! I love that i can customize ewch drink however i want and also have seperate profiles to use woth my wife. Add an extra shot to that drink, no problem, the unit will store thet information too. Heats up fast and easy to clean! One of thr best purchases ive made over thr passed 2 years. Makes coffee from fresh beans too easy and for the price its totally worth it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers and are glad to know that you're enjoying our products. DeLonghiResponse

  • Rated 5 out of 5 stars

    MAGNIFICENT fully automatic espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we previously had a Philips 3300 and were not happy about a few things on that machine ... did MUCH research on which model to step up to and we landed on the Magnifica Plus - and all i can say is that it sure is MAGNIFICENT !! superior to the Philips in many ways ... strength of coffee, size of puck, user interface, ease of cleaning and much more... if you are looking for your 1st fully auto machine or need to upgrade - don't hesitate on this machine !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delonghi Magnifica Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this machine has it all and makes delicious coffee and barista style drinks and makes it so easy to change the settings!! The only thing it needs is making it easier to switch out what type of beans, you either have to dig them out or use them till they are gone before adding which beans you want.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Dena, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    I HAVE MY VERY OWN BARISTA AT HOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a coffee maker that made hot water for tea, used beans of our choice, not pods, had a frother but one I didn't need to clean. I know I know I sound so lazy but I don't have time to learn to be a barista. I do not want to tamp and measure and figure out a wand. This machine is MY BUILT IN AT HOME BARISTA! I push a button and get a frothy capuccino using my pre ground decaf and coconut milk. I can make an afternoon tea. Each family member has a profile with their customizations. This machine tells me to clean the frother, I turn dial and it runs hot water through it. I get told when to descale and it prompts me through the steps. It tells me when to empty grounds, fill water reservoir, put frother back in fridge. I literally do not have to think and I look like such a badass hostess when offering lattes and cappuccino!!!! We all LOVE

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you so much for your detailed review, DowFam! We're thrilled to hear that our coffee maker has become your barista at home. It’s great to know that you and your family are enjoying the convenience of customized profiles and easy maintenance features. We designed the machine to simplify the coffee and tea experience while still delivering delicious results, so it’s wonderful to hear that it’s meeting your needs. Your enthusiasm for hosting with your frothy cappuccinos and lattes is inspiring! If you have any further feedback or questions, feel free to reach out. Enjoy your coffee moments! ☕️✨ DeLonghiResponse

  • Rated 4 out of 5 stars

    Very good features, ease of use, bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched about 6 different machines before choosing this one. I based my choice on features, ease of use, and bang for the buck. All in all I believe this was a good choice for us and what we need from a "coffee maker". The touch screen is very easy to use and the best feature for me is I can still use ground coffee for a traditional cup of coffee, but also add steamed milk and an espresso shot if I want. The milk frothing container is easy to attach and to clean, AND is stores in the fridge if you have left over milk. Our ONLY complaint is while it makes drinks hot, we wish it was hotter. Other than that, we are very happy with this machine.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to share your detailed review, Gselby! We’re delighted to hear that you found our machine to be the best choice after your research. It’s great to know that you appreciate the features, ease of use, and versatility it offers, especially the ability to use both ground coffee and coffee beans.

      We’re also glad that you find the milk frothing container convenient for storage and cleaning. Your feedback regarding the temperature is valuable, and we’ll make sure to pass it along to our team for consideration. Enjoy your coffee-making experience! DeLonghiResponse

  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this coffee machine delivers excellent quality drinks with very little effort. The espresso comes out rich, smooth, and consistent every time, and the milk frothing is surprisingly good for a home machine. It has definitely upgraded my morning routine. A couple of small things keep it from being a perfect 5 stars: the initial setup takes a bit of calibration, and the cleaning cycles can feel a little frequent. Once you get used to it, though, it becomes second nature. If you want café-level drinks at home without overcomplicating your life, this is a great choice. I’d buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my fiance. She loves her caffeine fix and this was perfect. It has several options, easy to use, can pre-set your favorites, and they taste real good. Easy to maintain. Since I got it, she has saved a lot by cutting out starbucks. Friends and family also enjoy it and comment on it when they see it. Overall, i would greatly recommend.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers and are glad to know that you're enjoying our products. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it. The milk frother is my favorite. Smooth velvety foam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changer coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last coffee machine you’ll need. 18 options, different coffee intensity, milk foam has different levels. Auto daily clean where you just press a button. Decalsification process is easy, helping you with the screen. Just add whole coffee grains and the machine would do the rest. Best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnifica Plus > Dynamica Plus

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people writing bad reviews on this because it takes to many steps to clean are very lazy lol. On the top right corner on the touch screen, there is a settings button. Click on it and if you keep scrolling there are very fun visual instructions on how to clean it. You can finally clean your frother properly and easily unlike in the previous machines. Another other thing I notices that it makes way less noise than any other Delonghi machine I owned before. If you want the best out of Delonghi automatic coffee makers, this is the one to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the best espresso I have ever!! Easy to use and very easy to clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It wasn’t for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t call myself a coffee aficionado, but I do like my coffee a certain way. That’s why the idea of a super-automatic coffee maker really appealed to me—it’s all about the convenience! I’m not trying to be a barista, so I thought this type of machine would be perfect. Unfortunately, this particular machine didn’t live up to my expectations, so I decided to return it. I’ll admit, I was probably asking too much. I was hoping it could deliver café-quality espresso, but as I’ve now learned, that’s a lot to expect from a super-automatic machine. The espresso brewed too fast, which meant it didn’t have that creamy, rich consistency I love. On the bright side, I did enjoy the regular coffee setting, and it made decent cappuccinos and lattes. But again, I was expecting too much. This machine isn’t bad—it’s actually really well-designed and super convenient if you want a quick, bean-to-cup coffee. Plus, it looks great on the counter, which is always a bonus! So, while it wasn’t the right fit for me, I think it could be perfect for someone who values speed and convenience over that true espresso experience.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    I recommend this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Heats up fairly fast. I don't make milk drinks so I have nothing to say about the milk drinks but the machine makes great espressos, americanos and coffee. The strength and brew sizes are also customizable. Great machine with a not too large footprint. I have been using it multiple times a day for over a month now and I have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso made easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an expensive manual espresso machine and this makes a better drink with minimal effort

    I would recommend this to a friend