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Customer reviews

Rating 4.7 out of 5 stars with 155 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 155 reviews
  • Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is awesome! Does everything I need and more. A bit pricey but I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, I would recommend it to everyone. It saves me money and time by not going to Starbucks daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth every peny.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best expresso machine ever, we are so happy, huge upgrade from my breeville.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this machine about 10 months ago and it is by far the best coffee machine we have ever purchased . Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first espresso machine and it’s great. We also have a keurig but don’t use it after tasting the coffee this makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home or small office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker for all to enjoy. We use it at work and 20. 15+ people brew all day daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST FOR THOSE WHO LIKE COFFEE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine performs as expected. Easy to use, set your own preferences. A must for those who like coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality coffee maker large variety of selections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. Fancy touch screen with many customizable options for different types of drinks. Really flexible when compared to previous models. The only downside is that it is loud when delivering the coffee (silent for frothed milk).

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Alfredo, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Rated 3 out of 5 stars

    Not as simple as you may think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Magnifica Plus and am not impressed with the machine. (I used to have the Breville, and it’s a better choice) . You may think a semi-automatic machine has more steps when operating than a fully automatic one. The Magnifica Plus milk container is like a Lego puzzle of five pieces that you need to disassemble when cleaning. For instance, if you make an XL large latte, it will consume the entire container of milk; if you make a medium latte, it will consume almost half, and you can store the milk in the fridge for 48 hours as I notice the milk starts getting a funny taste (2% milk filter) after that time. You will not turn on the dishwasher to wash one item, meaning you will spend time frequently cleaning this item manually. With the Breville, you wash the cup and wipe the wand. The Magnifica Plus dispenses water when turned on or off and cleans after milk, filling the bottom tray faster. If you don’t clean the bottom tray frequently, it will start to smell. (I keep a mug handy for this operation to avoid the extra cleaning step of the bottom tray) The Magnifica Plus has a coffee option that tries to emulate a drip coffee option, but no matter what setting you adjust, the coffee always comes out too watery or with an intense, burnt flavor. I have tried all the settings for this coffee option and have had no luck getting a good cup. Do not expect the espresso extraction to be as dense and flavorful as the higher-end machines; it is just decent. I don’t call it "Crema" because "coffee cream" typically doesn't contain actual cream; it’s just scummy foam (Coffee Crema is just a marketing word made up by Giovanni Gaggia). That said, it does produce good foam when using quality beans. The coffee temperature is suitable (it comes out hot), and the milk frother works well. I like the drink sizes, and if you want a bigger size, there is a prompt at the end of the pouring that allows you to add more. I am still deciding whether to keep this machine. It’s overkill for a single person to use and a hassle to maintain and operate just for a cup of coffee.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Love this coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our De'Longhi machine. It makes great coffee. We have so many options to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A critical appliance for our coffee needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing experience with the coffee. So glad that we made the investment. Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my own Coffee Shop right in my home! So easy to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee the way I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many choices of coffee or coffee with milk. I like that I can have my own profile, and when I make adjustments to the coffee they all be saved to my profile. I also like that the milk container is covered. When I am finished, the machine rinses the spout of the milk and then I just place it back in the refrigerator to use later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine and so Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is so easy to use. Makes great espresso drinks as well as just a cup of coffee. Self cleaning is the best part. No mess. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnifica plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine. Very easy to use and clean…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. I did a great deal of research before we decided on this one. It was in my price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use and very quick drinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Still dialing in the grinder and settings to get a less bitter shot of espresso. Pretty much only use it for the milk based drinks. I love it. Just push some buttons and out the door I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso machine. Super fast and I could aave a lot of money on coffee.

    I would recommend this to a friend