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Customer reviews

Rating 4.7 out of 5 stars with 155 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 155 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker you will love it! I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this coffee machine. Easy to use and 18 different coffees to get any moment. Also personalised experience as it knows what you like. Very good product and high satisfaction for all of us.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Cristina, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Love this machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely not a coffee or espresso aficionado. This machine is easy to use!!! Between having four different profiles, many different choices of milk or non-milk drinks, and being automatic, this machine is amazing!!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Rudolph, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family likes our fully automatic espresso machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Lots of drink options. Wish the lid on the milk container would lock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine - worth it if on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good super automatic espresso machine. There are a few quirks, like not knowing if it has enough water to complete the selected drink - need to watch for that. But mostly is has been great. Had an issue with the screen/buttons - Best Buy Replaced under warranty hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was apprehensive at first due the cost but 6 weeks in, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine - Take Care at Setup!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! Had to exchange the first one due to pump priming issues, BUT after setting up the second one (flawlessly!) discovered that I **MAY** have not gotten all the air out of the water hardness filter! Be SURE to do this step carefully. You actually have to get your hands into the water reservoir to submerge the filter until no more bubbles come out! Otherwise those bubbles could get sucked into the machine’s water line and if they lodge at a sensor could give false readings in the automated setup routine when it primes the pump!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Best investment of 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine meets and exceeds my expectations for good coffee!! The ability to make different coffees and have them all customized to our liking is amazing. Remember, good coffee starts with good beans.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers and are glad to know that you're enjoying our Magnifica Plus Fully Automatic Espresso Machine. DeLonghiResponse

  • Rated 3 out of 5 stars

    Does not live up to the hype

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the research and the money I spent on this, it is okay, not great. I keep thinking about returning it before the period ends. The expresso drinks do not seem right, the expresso takes forever to come out and it's not hot, the inside where the expresso comes out is wet and I am not sure why. The milk container does not seem to fit right. I am so torn because while the Phillips did not last long it made better coffee. I am really disappointed for all of the money I spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best machine coffe ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine coffee ever! Now my mornings with such delicious coffee taste even better!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your amazing review, DanutaP! We're so happy to hear that our coffee machine has made your mornings even more enjoyable with delicious coffee. Your satisfaction means a lot to us, and we hope you continue to savor every cup! Happy brewing! DeLonghiResponse

  • Rated 5 out of 5 stars

    Everyone wants coffee now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest ways to make coffee. It was a little intimidating at first but the touchscreen interface was easy to understand.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Brax, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    The best automatic coffee machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine as my first fully automated machine and have no regrets. The brew menu is expansive and split between milk and non milk based drinks. What I love the most is the ability to automatically foam milk for cappuccino which saves me time if having to do myself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever coffee maker, everything is easy to understand, it cleans itself after every use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine, Great cup of coffee.This will save me money on coffee in the long run.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Mark,Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Enjoying DeLonghi coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new DeLonghi coffee maker. The coffee is very good and our favorite is the latte.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Kenk, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Rated 5 out of 5 stars

    Magnificent Espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent espresso machine. We absolutely love it, especially the milk frothing. Fully automatic. No complaints.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers and are glad to know that you're enjoying our products. DeLonghiResponse

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and beautiful maquina Express and good quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with DeLonghi CS and Maginifica Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brews a good coffee and the milk system is really good. However, mine stopped brewing coffee after one month. Just few drops were coming out. I did all the steps the manual recommends but they didn’t work. Called DeLonghi customer service, they troubleshooted the Magnifica through a video call. Nothing. They told to descaling. They sent me an email asking if this had solved the problem. I replied that it did not work that I was waiting for instructions. No answer. I called them again asking for the next steps. They told me it will take 3 to 5 days to receive the authorization to return it to DeLonghi for repair. I send a second email to follow up. No answer. Customer service is not good and apparently the coffe machine is not so good either.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Dear Edgar,

      Thank you for sharing your experience with us. We are sorry to hear about the issues you've encountered with your Magnifica and the lack of support from customer service. This is not the level of service we strive to provide, and we understand how frustrating this must be for you.

      We appreciate your patience as you navigated the troubleshooting process, and we want to ensure that your concerns are addressed.

      Please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly. DeLonghiResponse

  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this was the better quality of fully automated cappuccino maker. Pros: fully automatic good frother adjustable strength options multi user settings Cons: the grinded coffee intake doesn't work properly no alternate coffee types - you have to use one till you done to switch to other type

    I would recommend this to a friend