Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 782 reviews
(782 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Everyone should have 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes starting the day awesime! High quality, ez to use and simple to clean!
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
Great Expresso Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife and she loves it! It makes the best expresso!
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just as good as everyone has been saying and I’m truly pleased
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
Love my Nessie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flavorful coffee, perfect for making coffeehouse drinks at home
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
My Nespresso
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Nespresso product, the coffee come out really good.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far soo good. No complaint regarding the quality of coffe
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
Best Coffee maker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have…Very Satisfied…easy to use…perfectly prepared
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
UNIQUELY MADE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT MACHINE FOR GREAT CUP OF COFFEETO THE LAST DROP
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace our keurig and it was well worth it.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is top notch. Coffee/espresso tastes amazing.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 2 out of 5 stars
jd review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coffee pods are expensive. plan on returning for a machine with built in milk frother
This review is from Nespresso - Vertuo Plus Deluxe Coffee and Espresso Maker by De'Longhi with Aeroccino Milk Frother - Matte Black
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 4 out of 5 stars
Love the coffee made by this machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to get the pods needed to make coffee. You can order some through Amazon but mostly from their site, which is a nightmare.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 5 out of 5 stars
Great coffee machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee. Machines heats up in seconds/minutes. One of the best coffees machines I have purschased. Coffee taste real!!
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 3 out of 5 stars
Good but not great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a couple of months but now the light is red and green, I tried descaling it but my coffee is still coming out watered down.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1(800) 562-1465.
Thank you.
Rated 5 out of 5 stars
GAMECHANGER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a standard 19 bar espresso machine but this is way more convenient! Pods end up costing anywhere between $0.80-$1.50 but well worth the ease and convenience! Nespresso will send a free bag with a UPS label so you can send back your used pods for recycling! Well worth every penny! Taste is phenomenal!
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 2 out of 5 stars
Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product - I hadn’t even used it & the water in the tank leaked all over the counter. After some research, it looks like a common issue. I don’t recommend this unless some improvements are made.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 1 out of 5 stars
worst product, horrible service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product, got bad in 6 months. Customer service is horrible they ask you to be on call and perform actions , yet they won't help and never replace
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Works well and as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this online with Bestbuy. Works well. Finding coffee is best online
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
I would recommend this to a friendRated 2 out of 5 stars
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent machine but I really do not like the virtru pods which costs so much money.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 3 out of 5 stars
Won't recommend it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the Keurig... different brand. More expensive coffee pots to buy.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Raul, thank you for your feedback. We are sorry to hear you are not enjoying your experience with your Nespresso. Please contact Nespresso directly at 1 (800) 562-1465 with all your question and concerns regarding your unit. Thank you.






