Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 782 reviews
(782 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for Christmas and only got till three use. They never said that I have the buyer a cleaning kit to clean. It is an order so I can use it again will never buy again would never recommend this Machine
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with this purchase. Bought it for a gift and it leaked water everywhere. Was not able to exchange it for another one.
This review is from De'Longhi - Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno - Piano Black
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Maria, thank you for sharing your feedback with us. we are sorry to hear you are experiencing some difficulties with your unit. Please contact Nespresso directly with your concerns at 1 (800) 562-1465 for better assistance. Thank you.






