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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 784 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the excellent coffee quality, ease of use, and overall performance of the machine. They also appreciate its design, integrated frother, and convenient size. However, some customers have noted that the pods are expensive, and a few have experienced issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 784 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nespresso machine review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my early Christmas present. Husband got this for me back in November, I definitely have been saving money and not taking trips to starbucks. Coffee tastes better than starbucks, love how my mornings start now.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Oh My….Coffee Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By By ⭐️☕️… I Can Make My Own. I can now make a premium cup of coffee at home. Everyone who tries Nespresso made coffee is blown away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Pod price

    Rated 4 out of 5 stars

    Nespresso Verturo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, coffee pods are quite expensive if you drink a lot of coffee like I do. Coffee tastes gray and has a smooth foam head.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Premium Coffee @ Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a great tasting coffee or espresso - strong and creamy. The rotating water reservoir is a great convenience. The Aeroccino milk frother makes hot or cold frothed milk - great addition for your coffee or cappuccino. Well made unit and I like that it stores the used Vertuo pods in the machine and Nespresso has a free used pod recycling program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my old Keurig. It’s incredibly easy to use and comes with samples for you to try before committing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    My parents love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nespresso at a great price. Love the quality and design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    De’Longhi-Nespresso Vertuo Plus Deluxe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my nespresso machine. It’s everything I ever asked for! Every morning I look forward to making myself some delicious coffee! It’s very convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Expresso at home for less.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed an expresso almost every day. This has met my expectations for home expressos at a lower than drive thru cost. My wife bought this for me. We were picking up something else at Best Buy and it was on sale. Easy to use and clean. Quick start up and brew time. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Makes a very premium tasting cup of coffee

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker as it makes a very premium coffee. The first unit I bought failed within a few weeks. Bestbuy exchanged it and the replacement has been working very well. The Pods are much more expensive then Keurig but if you want a very premium cup of coffee, it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Star who?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every since we've bought this, we started saving tons of money for coffee. This nepresso machine is a joy to own. It's hands down a no brainer for coffee makers. My wife designated me the house brewmaster because of this machine lol. It's simple to setup and use. Buy your cups on Amazon and you'll be good to go. I love it and I think you will too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely adore this piece of machinery i think i am going to enjoy making creative drinks

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your feedback, Icelovingfamily! We're delighted to hear that you've tried different kinds of drinks and coffee beans. It's always exciting to explore new flavors and find the perfect brew. Enjoy your espresso-making experience! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great espresso machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speak and easy to use! Coffee tastes great and it’s so simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such Good Coffee Love the quickness of a strong cup of coffee

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first coffee maker and i have to say, im very impressed with how easy it is to use. Made my expirience a lot easier than i thought. Very user friendly and cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know a lot of previous reviews complained of it not being hot enough. To me, I always hated the super hot coffee that you have to add ice to or wait 30 minutes to drink so it works well for me. It is by no means cold but comes out at a temperature that you are able to drink. Quality of the coffee is great and basically pays for itself when you calculate how much drinks at Starbucks cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big coffee drinker but I’m not a big fan of the coffee the lattes are pretty good I used the pods with double espresso or use two regular pods for a latte I def Recommend for having at home for when ever you need a quick cup for iced drinks it’s really good ! I think this machine is easier to use then the other models

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Pod price

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Great tasting drinks. Only downside are the pods. Kinda pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best coffee !!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would love a coffee machine more than this!!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker and easy to use Coffee with milk is the best

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Need microwave to make it hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is better than the latest one as per most reviews said! I do agree with that. And also the brewed espresso is not as hot as it’s supposed to be. No it’s not just one of a thing! It’s the sentiment of most reviews. I do like the taste of nespresso vertuo coffee however I need to microwave for 10 sec

    No, I would not recommend this to a friend