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Customer Ratings & Reviews

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$199.99
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Comp. Value: $249.00

Customer reviews

Rating 4.7 out of 5 stars with 782 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine with Aerocinno for its great coffee quality and ease of use. Many customers appreciate the overall performance, the included frother, and the design. Some customers find the pod price to be a drawback, and a few have noted the noise level during brewing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 782 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nepresso machine is outstanding, it makes delicious espresso products and is easy to use,

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Daleby, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Did not last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee was great, and the Aeroccino is an awesome milk frother. The machine degraded quickly. It gave me a descale warning after a few months; descaling takes 30-45 minutes of actively monitoring and interacting with the machine. That's not an exaggeration. It also never cleared the error. And I do mean never, because about a year into owning this thing, after 5 more attempts at descaling, it decided to throw a new and interesting error and I finally returned it. I now have an espresso machine, and it's everything I wished this thing was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved so much money making coffee at home. Better than any coffee shop

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you very much for your thoughtful review. We're thrilled to hear that you find the machine budget-friendly and easy to operate, as this is our main goal. Happiness is a warm cup of coffee. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect coffee every time. Quality product.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Rubi, we hope you continue to make delicious espresso with our De'Longhi Nespresso Vertuo Plus Espresso Maker. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to use and the taste is very good

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Caffeine!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Beautifully designed. Nespresso makes an amazing cup of coffee and espresso.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    JEN LOVES HER NESEPRESSO MAKER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY NESPRESSO ESPRESSO MAKER! IT'S SO EASY TO USE AND TASTES FABULOUS!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    NESPESSO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love this machine. Very user friendly. Coffee is hot and tasty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first coffee maker and i have to say, im very impressed with how easy it is to use. Made my expirience a lot easier than i thought. Very user friendly and cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big coffee drinker but I’m not a big fan of the coffee the lattes are pretty good I used the pods with double espresso or use two regular pods for a latte I def Recommend for having at home for when ever you need a quick cup for iced drinks it’s really good ! I think this machine is easier to use then the other models

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Expresso at home for less.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed an expresso almost every day. This has met my expectations for home expressos at a lower than drive thru cost. My wife bought this for me. We were picking up something else at Best Buy and it was on sale. Easy to use and clean. Quick start up and brew time. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought this gift for my dad and he loves it as he is a Espresso fan

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine, NicholasB. We appreciate hearing from our customers and are pleased to know that you and your family are enjoying the Nespresso Vertuo Plus Deluxe. Closeness and great coffee create the perfect blend. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Premium Coffee @ Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a great tasting coffee or espresso - strong and creamy. The rotating water reservoir is a great convenience. The Aeroccino milk frother makes hot or cold frothed milk - great addition for your coffee or cappuccino. Well made unit and I like that it stores the used Vertuo pods in the machine and Nespresso has a free used pod recycling program.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Makes a very premium tasting cup of coffee

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker as it makes a very premium coffee. The first unit I bought failed within a few weeks. Bestbuy exchanged it and the replacement has been working very well. The Pods are much more expensive then Keurig but if you want a very premium cup of coffee, it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Need microwave to make it hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is better than the latest one as per most reviews said! I do agree with that. And also the brewed espresso is not as hot as it’s supposed to be. No it’s not just one of a thing! It’s the sentiment of most reviews. I do like the taste of nespresso vertuo coffee however I need to microwave for 10 sec

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    My parents love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nespresso at a great price. Love the quality and design

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Can't go wrong!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this machine! My dad bought it for me for Christmas. The coffees are amazing. Just wish the platform to hold cups was just a little bigger to accomodate bigger cups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great tasting coffee. Very easy to set up and use. Quick brew with tasty froth and option of espresso

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife's birthday. She is in live with it uses it everyday, and stops us from purchasing expensive coffees daily at starbucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Star who?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every since we've bought this, we started saving tons of money for coffee. This nepresso machine is a joy to own. It's hands down a no brainer for coffee makers. My wife designated me the house brewmaster because of this machine lol. It's simple to setup and use. Buy your cups on Amazon and you'll be good to go. I love it and I think you will too.

    I would recommend this to a friend