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Customer Ratings & Reviews

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$199.99
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Customer reviews

Rating 4.7 out of 5 stars with 784 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the excellent coffee quality, ease of use, and overall performance of the machine. They also appreciate its design, integrated frother, and convenient size. However, some customers have noted that the pods are expensive, and a few have experienced issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 784 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Gift for Newlyweds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect wedding gift for our daughter! They absolutely love it and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking to gift to my wife this machine and I was so confused cause there are so many options but when I bought this one with the help of lady in Best Buy. It was the best decision I made

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Too Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Make sure to buy more pods when you buy this we drank all our so quick!

    I would recommend this to a friend
  • Cons mentioned:
    Pod price

    Rated 3 out of 5 stars

    needs to brew hotter coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of hype but not the best. The machine doesn’t brew a hot enough drink. My Keurig makes hotter coffee than this thing does. There is no option to run a hot water brew to warm it up. Rather, you have to start a cleaning cycle then cancel it after it runs the first rinse-to “warm it up” so the coffee it brews is at least a little hot. For how much it costs, I would expect a rinse or hot water dispense option, and for it to brew hotter coffee/espresso. The pods are pricey and you can only get them from Nespresso but I already knew that when I bought it. The aerocino works fine but I don’t use it often.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love pur new nespresso machine. Works as expected and Best Buy had it on sale so it was time to take the plunge and get it and stop the trips to that one coffee shop.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    A Great Coffee Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Keurig, but the Nespresso is by far the better coffee machine. Love that great coffee small while it's brewing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Overall works very well and makes delicious coffees

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, makes excellent tasting espresso!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nespresso Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nespresso makes a special cup of coffee. It is easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Super easy and convenient to use!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best coffee ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loved it. The cooler comes out so good.

    I would recommend this to a friend
  • Cons mentioned:
    Pod price

    Rated 5 out of 5 stars

    Better than keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coffee maker, have no complaints except for limited choices of pods

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Fancy Coffee!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes delicious espressos for lattes and other fancy drinks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Happy Girlfriend

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought for my girlfriend and she loves everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Nespresso!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We have to be at work and I got addicted! Works great, the perfect cuppa!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nespresso machine for morning double shots to late afternoon coffees.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lil machine!! Great tasting coffees! Expresso are also very good. Best machine besides going with an actual expresso machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome expresso machine. It's easy to operate and I enjoy making/trying different drinks from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. Definitely recommend. I actually liked it so much I bought one for my parents as well and they are loving it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Incredible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, coffee shop quality right at home. Great price as wel

    I would recommend this to a friend