Customer Ratings & Reviews
- Model:
- ENV155BAE
- SKU:
- 5721504
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine for its coffee quality, ease of use, and frother. They appreciate the variety of coffee and espresso drinks they can make with this machine, and many find it easy to use, even for their kids. The milk frother is also a popular feature, allowing users to create lattes and other specialty drinks. Additionally, customers appreciate the recyclable pods and the overall convenience of the machine. On the downside, a few customers have mentioned issues with leaking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Nespresso Vertuo Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good espresso and coffee maker. No problems encountered except trying to find the best coffee and espresso.
I would recommend this to a friend - Pros mentioned:Ease of use
Nespresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it everyday great tasting coffee easy to use
I would recommend this to a friend - Pros mentioned:Coffee quality
Great Coffee - Defective Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nespresso machine worked great for about 6 weeks. Coffee and Espresso from the machine are fantastic. However, after 6 weeks the machine started to leak water out of the front of the housing. Not the typical leak from the water tank as others report. It was too late to return to Best Buy, so I had to file a warranty claim with Nespresso. Nespresso said this is a common problem with this machine. They will not replace it with a new machine and will only attempt to repair it. I am now without my machine for 2 weeks while they repair it and send it back to me. Hopefully it will be fixed but I am setting my expectations very low and expect this won't be the last of my problems with a defective machine. I previously had a Keurig that lasted for 5 years with zero problems. Now I am stuck with a very expensive machine that broke after 6 weeks. Disappointed in Nespresso and very disappointed with Best Buy's extremely short return window (only 2 weeks?) for online purchases. I will think twice about purchasing online from best buy going forward.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Ease of use
Great Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in class. Easy to use. Every business needs a Nespresso.
I would recommend this to a friend - Pros mentioned:Frother
This is FUN!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used a frother before--who knew I could! The only slightly negative note I will make is this: I was told that the cups would cost about $0.70 each. In fact, they are at least $1.00.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tasting coffee and expresso. Its also very easy to operate.
I would recommend this to a friend - Pros mentioned:Coffee quality
Great coffee maker!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome lil machine!! Great tasting coffees! Expresso are also very good. Best machine besides going with an actual expresso machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking to gift to my wife this machine and I was so confused cause there are so many options but when I bought this one with the help of lady in Best Buy. It was the best decision I made
I would recommend this to a friend - Pros mentioned:Coffee quality
Great coffee experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would’ve purchased one a lot sooner. Easily some of the best coffee I’ve ever had has come from this machine
I would recommend this to a friend - Pros mentioned:Ease of use
Delicious coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Nespresso and it’s great. The coffee is delicious, it is easy to use and I highly recommend it
I would recommend this to a friend - Pros mentioned:Coffee quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this machine!! Especially on sale, coffe is bomb!
I would recommend this to a friend - Pros mentioned:Coffee quality
Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffee machine ever! Beats keurig everytime!
I would recommend this to a friend - Pros mentioned:Coffee quality
Superb coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is fabulous! Different measures of coffee via your memory settings, not at all noisy.. the coffee is delicious! Love it
I would recommend this to a friend - Pros mentioned:Coffee quality
Starbucks who?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screw Starbucks. This things is all you need! Make the espresso add milk and enjoy!
I would recommend this to a friend - Pros mentioned:Overall performance
Game changer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a game changer. Definitely recommend. I actually liked it so much I bought one for my parents as well and they are loving it as well.
I would recommend this to a friend - Pros mentioned:Coffee quality
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, I look forward to making coffee each morning now!
I would recommend this to a friend - Pros mentioned:Ease of use
Happy Girlfriend
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my girlfriend and she loves everything about it.
I would recommend this to a friend - Pros mentioned:Ease of use
Nespresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. I got it on sale so price was also good to me.
I would recommend this to a friend - Pros mentioned:Coffee quality
No better coffee than a Nespresso
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No coffee's ever been better. Only con is I've been drinking more coffee than usual.
I would recommend this to a friend - Pros mentioned:Coffee quality
Worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had a Keurig machine but this one blows my mind. I am not a coffee lover but this machine makes coffee on another level. Definitely worth it.
I would recommend this to a friend