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Customer Ratings & Reviews

Your price for this item is $161.85
The comparable value price is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine for its coffee quality, ease of use, and frother. They appreciate the variety of coffee and espresso drinks they can make with this machine, and many find it easy to use, even for their kids. The milk frother is also a popular feature, allowing users to create lattes and other specialty drinks. Additionally, customers appreciate the recyclable pods and the overall convenience of the machine. On the downside, a few customers have mentioned issues with leaking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 777 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife love this coffee machine, make coffee that is way better than other machines. Definitely would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nespresso

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the price. Gets the job done. Only flaw is you cannot purchase 3rd party pods. Other than that, it awesome

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pit loud coffee cup’s somehow expensive need better pricing

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    worst product, horrible service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product, got bad in 6 months. Customer service is horrible they ask you to be on call and perform actions , yet they won't help and never replace

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for coffee lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a fan of the commercials or just love great coffee perfect machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    When your in a hurry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Iike that you can choose how big of a cup you want instead of just espresso size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product, technically refined, very convenient, way ahead of the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price, can't beat it, recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great machine!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is geat, but the description is incorrect. It does not take 14oz pod sizes. I purchsed them from nespresso and after talking to support, this machine does not take them. But overall, i love my nespresso!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been fantastic. Coffee is super good. Just wish they had more variety of flavors in town.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually good product but had to return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially was good product. Had some issues and had to return and get a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Definitely changed my outlook on coffee. The gift wasn’t even for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceptional coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Super easy and very good. Makes cappuccinos better then the coffee shops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version and though this would be better. the water holder is a little flimsy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine. The only issue I have with this order was the delivery (pickup) date. Before I placed the order, the app indicated that I could pickup the item curbside the same day. But after I placed the order the pickup date moved to a week later.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cofee maker. Reallllllllllllyyyyyyyy goooooooooooodddddd cooffffffeeee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone should have 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes starting the day awesime! High quality, ez to use and simple to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Expresso Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it! It makes the best expresso!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as good as everyone has been saying and I’m truly pleased

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love my Nessie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flavorful coffee, perfect for making coffeehouse drinks at home

    I would recommend this to a friend