Customer Ratings & Reviews
- Model:
- ENV155BAE
- SKU:
- 5721504
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine for its coffee quality, ease of use, and frother. They appreciate the variety of coffee and espresso drinks they can make with this machine, and many find it easy to use, even for their kids. The milk frother is also a popular feature, allowing users to create lattes and other specialty drinks. Additionally, customers appreciate the recyclable pods and the overall convenience of the machine. On the downside, a few customers have mentioned issues with leaking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
My Nespresso
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Nespresso product, the coffee come out really good.
I would recommend this to a friend - Pros mentioned:Coffee quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far soo good. No complaint regarding the quality of coffe
I would recommend this to a friend - Pros mentioned:Ease of use
Best Coffee maker ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have…Very Satisfied…easy to use…perfectly prepared
I would recommend this to a friend - Pros mentioned:Coffee quality
jd review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coffee pods are expensive. plan on returning for a machine with built in milk frother
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
UNIQUELY MADE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT MACHINE FOR GREAT CUP OF COFFEETO THE LAST DROP
I would recommend this to a friend - Pros mentioned:Coffee quality
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace our keurig and it was well worth it.
No, I would not recommend this to a friend Stop working only over a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My machine stops working only a little over one year and of course their one-year warranty won’t cover it.
No, I would not recommend this to a friend- Pros mentioned:Coffee quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is top notch. Coffee/espresso tastes amazing.
I would recommend this to a friend - Cons mentioned:Pod price
Love the coffee made by this machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to get the pods needed to make coffee. You can order some through Amazon but mostly from their site, which is a nightmare.
I would recommend this to a friend Good but not great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a couple of months but now the light is red and green, I tried descaling it but my coffee is still coming out watered down.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1(800) 562-1465.
Thank you.
GAMECHANGER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a standard 19 bar espresso machine but this is way more convenient! Pods end up costing anywhere between $0.80-$1.50 but well worth the ease and convenience! Nespresso will send a free bag with a UPS label so you can send back your used pods for recycling! Well worth every penny! Taste is phenomenal!
I would recommend this to a friend- Pros mentioned:Coffee quality
Great coffee machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee. Machines heats up in seconds/minutes. One of the best coffees machines I have purschased. Coffee taste real!!
I would recommend this to a friend Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product - I hadn’t even used it & the water in the tank leaked all over the counter. After some research, it looks like a common issue. I don’t recommend this unless some improvements are made.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Won't recommend it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as the Keurig... different brand. More expensive coffee pots to buy.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Raul, thank you for your feedback. We are sorry to hear you are not enjoying your experience with your Nespresso. Please contact Nespresso directly at 1 (800) 562-1465 with all your question and concerns regarding your unit. Thank you.
- Pros mentioned:Overall performance
Works well and as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this online with Bestbuy. Works well. Finding coffee is best online
I would recommend this to a friend - Cons mentioned:Pod price
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent machine but I really do not like the virtru pods which costs so much money.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Great Bundle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on a great product. Bought one for my mother in law after using one for myself over a year. The bundle with the milk frother really makes the deal
I would recommend this to a friendDoes not work as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this machine. It over waters the pods and coffee tastes like brown tinted water. On/off button sticks. What happened to bar code reading technology?? And the pods are from Nespresso! Not some knock off brand !
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
We truly apologize for the inconvenience you've encountered. Please know that we take all feedback seriously and are dedicated to ensuring your satisfaction. If you have any further concerns or need assistance, don’t hesitate to contact us directly at 1 (800) 562-1465. We are available 24/7. We appreciate your patience and understanding.
Love this packaged together
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this brewer! And the additional of the aeroccino is so worth it and ends up being a greater savings in the long run.
I would recommend this to a friendNot worth the money. It breaks easily
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first Nespresso machine after a year it just broke down. To clumsy take and it takes to much space. It over water the coffee or espresso. Not my favorite. I was able to return it as I had warranty and ended up getting a pricey and much more sleeker and sexier model from Nespresso where you actually can taste the coffee.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.