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Customer Ratings & Reviews

Your price for this item is $174.30
The comparable value price is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Nespresso Vertuo Plus Deluxe Coffee & Espresso Machine for its coffee quality, ease of use, and frother. They appreciate the variety of coffee and espresso drinks they can make with this machine, and many find it easy to use, even for their kids. The milk frother is also a popular feature, allowing users to create lattes and other specialty drinks. Additionally, customers appreciate the recyclable pods and the overall convenience of the machine. On the downside, a few customers have mentioned issues with leaking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 774 reviews
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Pod price

    Rated 5 out of 5 stars

    Cafe Quality At Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine and the accompanying milk frother is nice to have and expands the number of different drinks you can make (latte, cappuccino, cafe au lait, etc.). Easy to set up. My only complaint is that the vertuo pods seem to be harder to find in-store than the regular pods.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Frother

    Rated 5 out of 5 stars

    Best coffee maker ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best!!! I currently own the Keurig that comes with the frother. I’ve been wanting to upgrade and hear a lot of good reviews about the Nespresso and decided to take a chance and let me tell you.. BEST DECISION EVER!! Coffee taste better and the frother - froths way better than the keurig!! If you’re thinking of getting this Nespresso, please don’t think about too much! Just get it!! You won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Delightful frothy cup of coffee every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Nespresso. The Aeroccino milk brother is delightful. Every cup of coffee (even from a regular coffee maker) is like a little piece of heaven in a cup with the frothy milk. It makes the most delicious cup of coffee. Since COVID I've been working from home and my husband has been bringing in my coffee to me as I work. I hear him giggle as I mmmm and ahhh and sip on my coffee. I couldn't be happier or more satisfied with the coffee maker and the milk frother. The Maker has so many types and strengths of coffee each little pod is a present. Every one in my family has a Nespresso. The best thing we have done for ourself is to enjoy every morning coffee. This machine is about the size of a regular coffee pot and travels well. We won't go without not even for a day. I LOVE MY COFFEE!! I LOVE MY NESPRESSO!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect For true coffee shop taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this espresso/coffee machine- although needed a little Nestle phone assistance to get it started, I am totally making authentic, rich frothy lattes in a variety of flavors as I add 2 TBL of any fav coffee syrup - add a little spice sprinkle on top of frothed milk and viol’a

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nespresso -VertuoPlus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend introduced me to this product and I fell in love with it. Love the design, look and the fact that it does express and regular size coffee cups. Easy to clean and doesn't take to much space on your counter.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    A Must Have for the Caffine Addict Cafe Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a very authentic cafe experience at the press of a button then the nespresso vurtuoso product is for you. It has exceptional expresso caffine infused flavor that is perfect gift for your fellow coffee addict friends. I looked at several other units and found that this is the one that best fits the busy on-the-go lifestle that most of us working people have. I was torn between buying a built in milk frother or a unit with a seperate milk frother. After my friend had the initial hands on experience she was happy that i got the seperate milk frother because she could put it in the frig without having to do too much cleaning between uses...the other machines are a little more labor intensive with cleaning. I got this as a gift for a friend, but after tasting the end result, i almost need to get one for myself. It makes a good gift...My friend was literally jumping up and down with Joy after she opened it. The frothing part of the machine ended up needing to be replaced do to a deffect... but an exceptional sales associate at best buy helped us to order a replacement. So my friend would only be cafine deprived for a couple of days before receoving the replacement unit and i still look like the hero...but, lets be honest, my best buy eau claire, WI store did all the hero work...they just make me look good. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great espresso for a solid price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this Nespresso to make quality espresso at a solid price point. Of course, it won't compare to a trained barista and an expensive espresso machine, but it's hard to compete against the convenience and ease of the Nespresso. The taste is also not too far off from the real deal, as it will absolutely beat a cheap espresso machine and an untrained barista with consistent performance. It's also priced at a "loss" for them as they're expecting to gain more money based on the idea of you continually buying the Vertuo pods which only appear to be licensed by Nespresso themselves and Starbucks as retailers of the pods. The pods are roughly $1.50 per pod (cheaper than an espresso shop, but more expensive than a pot of coffee). It's a similar idea to HP printers selling cheap printers but expensive ink. An alternative is purchasing a refill kit and grinder on Amazon and refilling your own pods, but that does go against the convenience factor a bit. I personally am doing this, and it's not a bad system. You end up refilling pods in 30 seconds after getting everything ground and you're set for a week. It also allows you to taste other flavors that aren't found in the Nespresso / Starbucks Vertuo lineup. Either way, I believe the Vertuo Plus is a solid machine for someone who loves espresso, but doesn't want the hassle of buying a specialized machine and worrying about stuff like portafilters and whatnot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Pod price

    Rated 5 out of 5 stars

    Delicious coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend more money on another coffee maker (we love our Keurig). But my company has one of these Nespresso machines, and I loved being able to have an espresso every once in a while without having to dig out my Moca. This was on sale WITH the frother machine for $100 and I just couldn't pass it up! Works nicely and produces awesome coffees and espressos! My only gripe is that the pods are more than a buck a piece. Pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best espresso

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine! No more trips to Starbucks! I’m super happy I can have espresso at home and it actually takes amazing! On top of it I’ll save so much money!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love coffee and had been going to Starbucks daily until we got our VertuoPlus. Best coffee machine ever! We cant even drink Starbucks anymore because it just doesnt taste good anymore. We are spoiled with how good our coffee machine is. Only downfall, buying the coffee pods. The pods are hard to find and pricey but overall worth the cost of having coffee that's easy to brew and delicious. You can choose your pods based on strength so we use the strongest ones and even those are not bitter. We also 100% of the time use the frother which is very easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Frother

    Rated 5 out of 5 stars

    Finally satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying Keurigs and other brands of coffee makers; this finally seems perfect. It makes different sizes by reading the barcode. It is a bit pricey for the coffee but the coffee is amazing. Wife is slowly moving away from Starbucks and this machine with the frother included is perfection. Highly recommend for the cheaper Starbucks filler or those that like coffee sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Frother

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coffee you can get. The machine is really easy to use/maintain which makes it even better! The milk frother works very simple and had great results everytime!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Simply incredible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending years buying coffee in coffee shops in the city, my wife and I decided to buy this coffee maker, the result was incredible, the quality and quantity of flavors of a good authentic coffee, the machine prepares it quickly and cleanly , the milk preparer, attachments, etc., works for hot or cold coffee, you don't need to be a barista to make a good coffee with this machine! 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Nespresso Vertuo ( NEW )

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the old Nespresso machine. So now we upgraded. I love how the new one knows which pods are for long pour and which ones are espresso shorts. Love the ease of the machine. Very easy to use. Stays clean. Frother is the same as any other machine, so no difference there. Definitely recomendable, great quality, and great coffee. Best part, wife is happy. Happy wife Happy Life. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Easily the best and most used appliance in my home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way I drink my daily coffee. The ease of getting coffee shop grade coffee with this machine at home makes the purchase worth it. Ever since I bought this machine, I haven't been able to see the point of having keurig machines. "Oh but what if I want a lighter, weaker coffee"? They make pods that have half the caffeine amount. So they have flavors and strengths for every type of person. Excellent purchase.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee/espresso maker. Well worth the money. Easy to use. Holds a good amount of water in the reservoir. Makes very good coffee and espresso. The coffee has a very rich flavor. The frother is very user friendly and froths the milk quickly. The unit is a little loud when brewing. Overall I would highly recommend this coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Pod price

    Rated 5 out of 5 stars

    Great Tasting Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the coffee it made and the ease of making it. However, I did not feel this was an everyday coffee maker. Pods can get costly if you drink more than one cup a day.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Makes my life easier and my coffee tastier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works like a charm. Makes my morning coffee faster and easier with less mess than using filters and grounds in a drip coffee maker. Consistent taste quality, too. Perfect with holiday guests are in town with diverse tastes in roasts. So good I bought a second machine for my guest bedroom which has been a big hit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nespresso Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Easy to use, clean. Doesn’t take up a lot of space either. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you so much for your amazing review, JasonA! We're thrilled to hear that you love the machine and that it has enhanced your coffee experience, and it doesn’t take up a lot of space either. We look forward to being a part of your coffee journey for years to come. Coffee is more than just a drink. It's an experience. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my coffee needs. May not be for everyone. Just depends on what your expectations are for coffee. I just need espresso every morning that takes little to no effort and this does that perfectly. Added bonuses the self dispensing pod feature and the frother are pretty great. Happy with this purchase.

    I would recommend this to a friend
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