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Customer Ratings & Reviews

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$199.99
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Customer reviews

Rating 4.7 out of 5 stars with 784 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the excellent coffee quality, ease of use, and overall performance of the machine. They also appreciate its design, integrated frother, and convenient size. However, some customers have noted that the pods are expensive, and a few have experienced issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 784 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Keurig Killer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move to aside Keurig. This is the coffee maker you want. Espressos are a plus with his maker. The coffee is actually creamier and the foam is fantastic. The milk frothier works as expected. There are trial packs of coffee included. Very easy to use and clean. What i really like about this machine is that it collects the empty coffee packets in reservoir behind the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Machine! Would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! very easy to use, like that the water tank can be positioned on either side of the machine. This unit came with the aerocinno frother which you can set to hot or cold. Great Machine! Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Easily the best and most used appliance in my home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way I drink my daily coffee. The ease of getting coffee shop grade coffee with this machine at home makes the purchase worth it. Ever since I bought this machine, I haven't been able to see the point of having keurig machines. "Oh but what if I want a lighter, weaker coffee"? They make pods that have half the caffeine amount. So they have flavors and strengths for every type of person. Excellent purchase.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use, Frother

    Rated 5 out of 5 stars

    Enjoying Espresso at Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delicious coffee and espresso. Easy to make. Frother is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Well worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never realized how premium coffee could taste from just the click of a button. It’s a bit on the expensive side so it’s hard to justify if you just like a quick cup of coffee but if you’re looking for the best quick cup of coffee for a decent price this is the one for you.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Pod price

    Rated 4 out of 5 stars

    Replaced espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace espresso machine. Makes great coffee and very easy to use. Wish the pods were more available and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nespresso Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Easy to use, clean. Doesn’t take up a lot of space either. Happy with the purchase.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you so much for your amazing review, JasonA! We're thrilled to hear that you love the machine and that it has enhanced your coffee experience, and it doesn’t take up a lot of space either. We look forward to being a part of your coffee journey for years to come. Coffee is more than just a drink. It's an experience. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Perfect size for us. Switched because of the ability to make expresso coffee for me and the milk foster for my husband. The only thing that could be more convenient would be the pods that allow to use other grounds.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good Cup of Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Upgraded” from a Keurig. Makes a really nice cup of coffee/espresso. Can really taste the difference. Extremely simple to operate. Frothedr works well. Like how it stores the old used cups out of sight. The variety of flavors is growing everyday.Only downside is Amazon and Nespresso are the main places to source the cups. All in all extremely pleased with the purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting coffee...every cup. Easy setup, online videos provide specific instructions for cleaning. Nespresso website and app are best source to purchase pods and the pods are recyclable. Be aware when ordering pods come in various sizes and strength depending on brew and ounces. Well worth the effort, avoid standing in line for your latte!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    coffee for life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do make awful coffee so I was a little worried about buying this Nespresso. I will say this coffee machine makes my coffee taste a lot better. buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best coffee machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine! I didn’t know you could make all different sizes and reads the size of your pod. Brews super good coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Frother

    Rated 5 out of 5 stars

    Luxurious coffee at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nepresso's rich coffee and espresso flavors. Topped with sumptuous crema, the brewed quality far exceeds Keurig beverages. I especially enjoy frothing coconut milk and swirling it in to make my morning java even more luxurious. I wish the frother were dishwasher safe, but its nonstick surface makes it easy to rinse immediately after use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the De'Longhi Nespresso Vertuo Plus Coffee & Espresso maker with Aerocinno, and I find it to be a versatile machine that allows me to enjoy a variety of flavors. I can use Nespresso-provided flavors or reuse its capsules with my coffee of preference. It is like having my own coffee lab where I can test, retest, learn, and enjoy. I haven't used the Aerocinno enough to provide a more detailed review, but it heats and froths milk, making my coffee more palatable if I want more than an espresso, such as a latte or cappuccino. I covered 65% of the cost with my Best Buy points, which made it affordable, however, the price could be a deterrent for those on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect For true coffee shop taste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this espresso/coffee machine- although needed a little Nestle phone assistance to get it started, I am totally making authentic, rich frothy lattes in a variety of flavors as I add 2 TBL of any fav coffee syrup - add a little spice sprinkle on top of frothed milk and viol’a

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Buy the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine last year for Christmas and have used it daily, sometimes multiple times. I have followed recommended cleaning and descaling regimen as well. A few days ago it just quit brewing a full cup of coffee and got really loud. After trying everything I could to troubleshoot the machine, I brought it into Best Buy. I had purchased the Geek Squad protection, and they ordered me a new machine that arrived in two days to my home, and took back the defective machine no questions asked! I am beyond happy with the customer service from Best Buy. Best $29.99 that I have spent in a while. For some reason these machines seem prone to weird problems after using for a time. I love it. It makes excellent coffee, and I don’t want to live without it now, but will continue to keep Geek Squad protection on it since it makes problems literally disappear!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee and Espresso maker I have owned yet. I bought this recently. I had been reading the reviews and decided that I wanted a Nespresso machine. I went into the store and they said they did not have any in stock. My friend looked up and saw this machine. It was more than I wanted to pay but It was the machine I wanted. I bought it because I had several gift cards and paid the difference. My whole family likes the coffee. I reuse the pods that come with the machine with lids that come from Amazon. I want to use all of the coffee I have on hand before investing in a bunch of pods. The milk frother works well and does more than expected. The water tank is big and lasts for quite a bit of time. So far I am very happy and thankful that I was able to purchase a coffee maker that is much nicer than expected. By the way it does not hook onto bluetooth. (instruction manual implies that it hooks onto the Nespresso application)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfection !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Nespresso and i must say im hooked , love the design and quality of the product. I was worried about fitting it in my counter because it looks bulky and i was surprised to see how sleek it is.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Best coffee ever will not go back to a regular coffee pot. My daughter has one and she loves hers also. No mess, no scooping coffee just put the pod in and done.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best Espresso Machine EVER!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love espresso so much, I have been wanting this for so lomg and i finally got my hands on it. Its the best thing Ive ever done. I dont go out to starbucks anymore , definitely recommend if you want to stop wasting so much on iced coffee 2x a day!

    I would recommend this to a friend