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Customer Ratings & Reviews

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$199.99
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Customer reviews

Rating 4.7 out of 5 stars with 784 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the excellent coffee quality, ease of use, and overall performance of the machine. They also appreciate its design, integrated frother, and convenient size. However, some customers have noted that the pods are expensive, and a few have experienced issues with leakage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 784 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t quite figured out how to create the perfect blend, but the system itself is great. I feel extra fancy on those days where I shouldn’t splurge on drive thru macchiato. Just wish more variety of pods were available locally in my area. I’m considering purchasing one for my studio space.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Amazing! Easy to use and clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first espresso machine and i love it already, glad i got it! Its easy to use and very easy to clean. The milk frother is awesome i use it quite often. You wont regret!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This makes the best coffee you can at home and extremely easy to use. The included heated frother takes it up a level too.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Pod price

    Rated 4 out of 5 stars

    Machine is good. Pods are expensive and scarce.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works about as well as advertised. The coffee is of a decent quality, even if most of the "flavors" taste largely the same. Be warned that pods for this machine are hard to find out in the wild. We have pretty much had to order all of our directly from Nespresso. No company outside of Starbucks currently offers Nespresso pods in the Vertuo format.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Nespresso vertuo plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product makes the finest coffee and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Pod price

    Rated 5 out of 5 stars

    Big upgrade from my Keurig

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this coffee maker! This was my first Nespresso and I love the vertuo pods. The coffee is much frothier and more flavorful than Keurig. Only downside is that pods are significantly more expensive than k-cups, which is why I still mix in my Keurig throughout the week.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy mornings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, tastes like quality coffee. Also keeps the area looking tidy

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Bam, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Makes perfect Coffee and Espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge upgrade to instant coffee. I initially bought this for my wife, as I'm not much of a coffee drinker. I was recommended this from a friend and they were right! Coffee comes out sooo good. The pods have a barcode on them and are scanned which tells machine if it is coffee or espresso and will use the perfect amount of water to pour the perfect coffee every time. Not a knock on Kuerig, but the Nespresso makes a much better quality cup of Joe (truly night and day). I now drink coffee all the time! This set does come with a gift pack of a variety of coffee and espresso so you can taste their various flavors. The frother feels very solid quality and is very quiet when frothing, and does so very quickly. It has the option to froth it both hot and cold. The only down side is that you can only get the Nespresso pods from Nespresso. Unless there's a Nespresso cafe near you then you will have to order more pods from the app, but they are usually delivered within 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Fancy Coffees for Less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! The Nespresso is easy to operate and makes delicious cofees/ espressos. The milk frother is a very handy bonus with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine that brews the perfect espresso to a great coffee every time. This machine is a workhorse.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Outstanding espresso with little effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine puts out a delightful espresso drink with the perfect results every time thanks to the measured strength in taste of every pod. Add a frother for added foam (hot or cold) and enjoy! I will not go back to regular coffee machines after owning the Nespresso. Nespresso also has a recycling program that recycles the aluminium pods and coffee grinds keeping this item earth friendly :)

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Frother

    Rated 5 out of 5 stars

    Nupresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Coffee tastes great.frother is wonderful

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your wonderful review, Marguerite! We're so glad to hear that you think the coffee tastes great and that you're enjoying the frother. Your satisfaction means a lot to us! If you have any favorite drinks you've made, we'd love to hear about them. Happy brewing! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great Espressos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It’s the perfect balance between an amazing espresso pull and ease of use. The espressos and coffees this makes equals and beats out any coffee store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good size machine fits perfectly under cabinets

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your wonderful review, Party! We're thrilled to hear that you find the machine easy to operate and compact, as this is our main goal. Enjoy your brewing! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great taste

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very easy to use and the coffee tastes amazing! Comes assorted with labels and directions for each pod.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker I love that ur able to make espressos and regular coffees a bit loud but love how compact and delicate it looks

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Amazing Coffee, Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was a steal while on sale, is easy to setup and use, and comes with a great sample set of coffee pods. I live near a boutique store but the ordering is simple and quick. The coffee is high quality and tastes amazing! Haven’t used the frother yet but the other reviews say it’s pretty much a must.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it. Research on pod costs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I wish pods were cheaper but this machine is great. Makes you feel a little luxurious compared to the manual machines. Make sure this fits in your budget. If you’re attempting to spend less you may find yourself spending the same as going out.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Frother

    Rated 5 out of 5 stars

    Love our Nespresso!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine is great, and we are really impressed with how good the espresso and coffee taste. We highly recommend the frother as well. I've tried others, but this one works consistently better than other brands and can even froth milk alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use and Delicious coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker is so simple to use and the coffee is delicious. With the Aeroccino the options are endless. It is on the expensive side however I find I enjoy the selections I can have vs a standard coffee maker.

    I would recommend this to a friend