Customer Ratings & Reviews
- Model:
- EC260BK
- SKU:
- 6421866
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the espresso quality and ease of use of the Stilosa 15 Bar Pump Espresso Machine. Many appreciate its affordable price, overall performance, and compact size, while some find its design sleek. However, a few customers have noted the machine can be a little noisy and some have reported issues with the pressure.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
A+
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Brews espresso nicely, and always delivers on the crema :)
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear you are fully satisfied with our De'Longhi Stilosa Espresso Machine. We hope you continue making delicious crema with your espresso maker. Thank you.
- Pros mentioned:Ease of use
Happy customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, efficient and easy to use. Will recommend to anyone
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to fully enjoy making delicious espresso with our De'Longhi Stilosa Pump Espresso Machine. Thank you.
- Pros mentioned:Ease of use
Great Machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use. Was looking for a while and am so happy to have read the reviews.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy your De'Longhi Stilosa Pump Espresso machine for years to come. Thank you.
- Pros mentioned:Ease of use
Wonderful machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy, fun machine to start up your barista skills!
I would recommend this to a friend - Pros mentioned:Ease of use
Coffee
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and great tasting coffee
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear you found our De'Longhi Stilosa easy to use! We hope you continue to enjoy your unit. Thank you.
- Pros mentioned:Overall performance
My fav
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you it really work for me specially in every morning
I would recommend this to a friend - Pros mentioned:Espresso quality
Good Espresso Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso machine that makes delicious shots of espresso that are just right.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make excellent espresso with our De'Longhi Stilosa Machine for years to come. Thank you.
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the easiest espresso machines I’ve ever used
I would recommend this to a friend - Pros mentioned:Espresso quality
Amazing cofee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfull espress cofee, I'm very happy with my purshase.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow love it use it everyday and supercalifragilisticexpialidocious
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Billy, we hope you continue to make delicious espresso every day with our De'Longhi Stilosa Espresso Machine. Thank you.
- Pros mentioned:Overall performance
Good machine so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been working great. Seems to be a good machine.
I would recommend this to a friend - Pros mentioned:Price
Great value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Successfully ditched Starbucks!
I would recommend this to a friend - Pros mentioned:Ease of use
Love expresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First expresso machine. Easy to use and fast. Easy to clean and maintain.
I would recommend this to a friend - Pros mentioned:Espresso quality
Made Me Very Sad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very excited to bring home a DeLonghi cappuccino maker, but was quickly very disappointed. After just one month it started leaking water from the bottom so it was unusable. I tried to take it back but it was past the return period ( another disappointment since appliances large and small should last several years). Before it started leaking, it was painfully slow to draw a shot of espresso, and didn't froth the milk at the quality I expected. My $40 Krups cappuccino maker is far better than this and I'm back to using it. I would give this item stars if I had actually been able to use it for longer than a month. My boyfriend and I were never able to determine the source of the leak, and he's got suberb mechanical skills.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello RachelR,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
- Pros mentioned:Espresso quality
Machine expresso
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and good quality machine expresso I very happy
I would recommend this to a friend - Pros mentioned:Price
Coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I was looking for something nice and affordable and this was a great find!
I would recommend this to a friend - Pros mentioned:Espresso quality
Coffee Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product, works like a gem. Can’t wait for coffee every day!
I would recommend this to a friend - Pros mentioned:Espresso quality
Nice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, Use it almost everyday. Make good espresso. Need to wash everything though.
I would recommend this to a friend Worked great at first
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first used this product I was so impressed- the first few brews were absolutely perfect. Unfortunately it has been inconsistent ever since. Sometimes it cools too quickly, sometimes only one of the two openings work, etc. I always use the same coffee, same grinder. Contacted customer service while I was still under warranty, they did some troubleshooting via video conference. Then I was asked to send a video filming myself in my coffee making process. Then I was told to change the grind size of my beans. After all this experimenting, you guessed it, warranty time was up. So now I'm stuck with a faulty machine. Giving it at least 3 stars because it used to work well, so I'm assuming I just have a bad one. Took off 2 stars for the unresolved customer service issues.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you experienced this issue with your Pump Espresso Machine. We will remain committed to helping resolve this for you, so please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website and one of our friendly associates will be happy to reconnect and resolve this matter for you. Our website is www.delonghi.com Thank you.
- Pros mentioned:Espresso quality
Good Espresso Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, purchased to make Cuban coffee using Cafe La Llave
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Raul, we hope you continue to be fully satisfied with our De'Longhi Stilosa Pump Espresso Machine. Thank you.