Customer Ratings & Reviews
- Model:
- EC260BK
- |
- SKU:
- 6421866
Customer reviews
Rating 4.4 out of 5 stars with 1221 reviews
(1,221 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the espresso quality and ease of use of the Stilosa 15 Bar Pump Espresso Machine. Many appreciate its affordable price, overall performance, and compact size, while some find its design sleek. However, a few customers have noted the machine can be a little noisy and some have reported issues with the pressure.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Barista approved.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift to a barista and she really likes the way it works.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to make drinks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for wife and she loves it. Uses it every weekend. Simple to make your own drinks.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello we are delighted to hear your wife is fully satisfied with our De'Longhi Stilosa Pump Espresso Machine. We hope you continue to make delicious drinks for years to come. Thank you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the easiest espresso machines I’ve ever used
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wonderful machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy, fun machine to start up your barista skills!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, efficient and easy to use. Will recommend to anyone
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to fully enjoy making delicious espresso with our De'Longhi Stilosa Pump Espresso Machine. Thank you.
- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Amazing cofee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfull espress cofee, I'm very happy with my purshase.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Coffee
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and great tasting coffee
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, it's great to hear you found our De'Longhi Stilosa easy to use! We hope you continue to enjoy your unit. Thank you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow love it use it everyday and supercalifragilisticexpialidocious
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Billy, we hope you continue to make delicious espresso every day with our De'Longhi Stilosa Espresso Machine. Thank you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use. Was looking for a while and am so happy to have read the reviews.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy your De'Longhi Stilosa Pump Espresso machine for years to come. Thank you.
Rated 3 out of 5 stars
It's OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good expresso machine for the price, but when I try to discard the used expresso, it always full of water, and makes it harder to discard. I read the directions and followed them
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Debra, We sincerely apologize for any inconvenience this situation may have caused. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. We would be more than happy to assist you in checking the current status of your device. Please feel free to chat with a live expert at https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right
- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Good Espresso Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso machine that makes delicious shots of espresso that are just right.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make excellent espresso with our De'Longhi Stilosa Machine for years to come. Thank you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My fav
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you it really work for me specially in every morning
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Successfully ditched Starbucks!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good machine so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been working great. Seems to be a good machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love expresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First expresso machine. Easy to use and fast. Easy to clean and maintain.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Machine expresso
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and good quality machine expresso I very happy
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Coffee Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product, works like a gem. Can’t wait for coffee every day!
I would recommend this to a friend - Pros mentioned:Espresso qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Workhorse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little loud, but who cares it makes a great espresso. The milk frother seems like more trouble than its worth but if youre just looking for a reliable lower end espresso maker this is for you
I would recommend this to a friend Rated 3 out of 5 stars
Worked great at first
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first used this product I was so impressed- the first few brews were absolutely perfect. Unfortunately it has been inconsistent ever since. Sometimes it cools too quickly, sometimes only one of the two openings work, etc. I always use the same coffee, same grinder. Contacted customer service while I was still under warranty, they did some troubleshooting via video conference. Then I was asked to send a video filming myself in my coffee making process. Then I was told to change the grind size of my beans. After all this experimenting, you guessed it, warranty time was up. So now I'm stuck with a faulty machine. Giving it at least 3 stars because it used to work well, so I'm assuming I just have a bad one. Took off 2 stars for the unresolved customer service issues.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you experienced this issue with your Pump Espresso Machine. We will remain committed to helping resolve this for you, so please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website and one of our friendly associates will be happy to reconnect and resolve this matter for you. Our website is www.delonghi.com Thank you.
- Pros mentioned:Price
Rated 5 out of 5 stars
Coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I was looking for something nice and affordable and this was a great find!
I would recommend this to a friend




