Customer Ratings & Reviews
- Model:
- EC260BK
- |
- SKU:
- 6421866
Customer reviews
Rating 4.4 out of 5 stars with 1223 reviews
(1,223 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the espresso quality and ease of use of the Stilosa 15 Bar Pump Espresso Machine. Many appreciate its affordable price, overall performance, and compact size, while some find its design sleek. However, a few customers have noted the machine can be a little noisy and some have reported issues with the pressure.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Recommended 100 percent. Try it yourself
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Maria, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
So Far So Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this expresso maker to replace a similary De'Longhi machine that was leaking like a sieve after 3 years. This machine has a few elements that are obvious design changes, so I am hoping that there were some internal design improvements as well. In the meantime, the machine is working very well, so I am very optimistic. The espressos and cappuccinos that I have been making have come out perfect, with a good crema on top.
I would recommend this to a friend Rated 4 out of 5 stars
Yum! Expresso!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like a real barista when I use my expresso maker! It looks great in my kitchen!
I would recommend this to a friend- Cons mentioned:Pressure
Rated 1 out of 5 stars
Worse ever espresso maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I put in the title, this is the worst ever espresso maker. Why? It lost pressure at just 3 months from purchasing. I am an espresso lover and I am the only one that used this machine at about 3 to 4 times per day. DeLonghi customer service is a joke. I have to say though, started really well and they impressed me for a moment, but once my machine was given as lost, I could not get any resolution. It’s been 3 weeks and I am not sure how this will play out. I am now waiting for a refund, but DeLonghi won’t give me any feedback whatsoever.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you are having this experience with your Pump Espresso Machine. In cases of lost pressure, we recommend performing a descale of your unit as this may resolve your issue for you. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our associates who will be happy to assist you further with this. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Rated 5 out of 5 stars
Expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used this yet, however it was recommended to me by a friend who uses it on a daily basis. I do have other products by this company and it’s a quality company in my opinion.
I would recommend this to a friendRated 5 out of 5 stars
Espresso Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my brother and sister in low! As coffee lovers, this was the perfect espresso machine for them
I would recommend this to a friendRated 3 out of 5 stars
Meh not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to use. Instructions are not clear on how to use the frother.
No, I would not recommend this to a friendRated 4 out of 5 stars
Mimi baby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box showed more accessories that were not included in the item. Would have been nice to know so I could have bought the right parts right away other wise it’s great. Would give 5 stars
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Good product. Got it for my girlfriend for Christmas and she loves it tonight at 10/10 recommend.
I would recommend this to a friendRated 4 out of 5 stars
Good 15 bar expresso Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, not the best, not the worst, just good enough to do the job. You can't beat the price for a 15 bar pump expresso machine
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the purchase, it works properly, makes a fluffy delicious foam for the coffee
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
It didn’t last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mother. It was very noisy from the start. It worked well for a while. But for the price this machine should have lasted more than one year and a half. It stopped heating and we had to dispose of it. If companies would just make a better product, we wouldn’t have to continue to throw things away unnecessarily. My mother really liked making espresso so she bought a different brand after this one went.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello HMRod,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 4 out of 5 stars
weak coffee nothing like espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my old dilapidated mr coffee machine made stronger espresso than this machine which puts out weak "espresso" no matter how much coffee you pack it with
No, I would not recommend this to a friendRated 4 out of 5 stars
Best machine for coffe
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. It’s no to expensive, I like to used always
I would recommend this to a friendRated 5 out of 5 stars
Espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter. She is a barista. She loves it. Has nice weight and parts operate smooth. Originally bought a cheaper model but returned that one as it felt like a toy and parts were hard to move. Great machine.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a christmas gift for my partner. This worked great for a month and then stopped working. We had to throw it away unfortunately
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great only for coffee
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome coffee machine Coffee taste very good The milk steam doesn’t work very well, you have to do like 3 times to be hot, so I’m not using that.
I would recommend this to a friendRated 4 out of 5 stars
My homemade espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can be better because it vibrates a lot. And the milk could still be hot without all that foam. But it good. Still love it.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy making delicious espresso with our De'Longhi Stilosa Espresso Machine. Thank you.
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machin is great. My only complaint is the drip tray isnt fully removable
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Expresso machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the coffee brewed has good taste and the steam arm heats and froths milk efficiently. easy to clean. filter for grounds goes in a little hard takes getting used to hopefully will not break you just force into metal tabs and pull out to clean or use other filter. overall good purchase for sale price.
I would recommend this to a friend




