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Customer Ratings & Reviews

$149.95

Customer reviews

Rating 4.4 out of 5 stars with 1218 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the espresso quality and ease of use of the Stilosa 15 Bar Pump Espresso Machine. Many appreciate its affordable price, overall performance, and compact size, while some find its design sleek. However, a few customers have noted the machine can be a little noisy and some have reported issues with the pressure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,218 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    get another coffee maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old coffee maker stopped working after 4 years and I was eager to get a new one ASAP. This one was immediately available and had good reviews and price so I went for it. Just a short 4 months later I'm not happy with it at all. The worst part is that it has started leaking and I have to wipe a pool of water from the tray every single time I use it. It also makes a lot of noise while making coffee compared to my old one. The light goes from ready to not ready to use very quickly. Frothing is separate so you to wait for it to warm up again in order to do it manually. Overall, not worth the money compared to the alternatives.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Sofia, we are very sorry to learn about your experience with our Pump Espresso Machine, and to hear your unit was leaking is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to assist you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this expresso maker to replace a similary De'Longhi machine that was leaking like a sieve after 3 years. This machine has a few elements that are obvious design changes, so I am hoping that there were some internal design improvements as well. In the meantime, the machine is working very well, so I am very optimistic. The espressos and cappuccinos that I have been making have come out perfect, with a good crema on top.

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 1 out of 5 stars

    Worse ever espresso maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I put in the title, this is the worst ever espresso maker. Why? It lost pressure at just 3 months from purchasing. I am an espresso lover and I am the only one that used this machine at about 3 to 4 times per day. DeLonghi customer service is a joke. I have to say though, started really well and they impressed me for a moment, but once my machine was given as lost, I could not get any resolution. It’s been 3 weeks and I am not sure how this will play out. I am now waiting for a refund, but DeLonghi won’t give me any feedback whatsoever.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are sorry to hear you are having this experience with your Pump Espresso Machine. In cases of lost pressure, we recommend performing a descale of your unit as this may resolve your issue for you. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our associates who will be happy to assist you further with this. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Expresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, however it was recommended to me by a friend who uses it on a daily basis. I do have other products by this company and it’s a quality company in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best machine for coffe

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. It’s no to expensive, I like to used always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the purchase, it works properly, makes a fluffy delicious foam for the coffee

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Fail

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened package, setup Espresso for 1st use as instructed. Pump failed to transfer water from reservoir to steam chamber. Very noisy and had an odor like the motor was burning up. Returned for refund. BestBuy was wonderful throughout the return process and received credit immediately.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for sharing your experience with us, and we apologize for the issues you encountered with the espresso machine. We're sorry that the unit didn't perform as expected, and we understand how frustrating that can be. We're glad to hear that BestBuy handled the return process smoothly for you. If you decide to give our products another try in the future, please know we are always here to assist with any questions or concerns you may have. Thank you for your feedback! DeLonghiResponse

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good product. Got it for my girlfriend for Christmas and she loves it tonight at 10/10 recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I don't like about it is the coffee is too light not strong even I'm using dark roast coffee, the pump for the milk the first week did pretty good not anymore

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. DeLonghiResponse

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    It didn’t last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother. It was very noisy from the start. It worked well for a while. But for the price this machine should have lasted more than one year and a half. It stopped heating and we had to dispose of it. If companies would just make a better product, we wouldn’t have to continue to throw things away unnecessarily. My mother really liked making espresso so she bought a different brand after this one went.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello HMRod,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Rated 4 out of 5 stars

    Mimi baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box showed more accessories that were not included in the item. Would have been nice to know so I could have bought the right parts right away other wise it’s great. Would give 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 15 bar expresso Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, not the best, not the worst, just good enough to do the job. You can't beat the price for a 15 bar pump expresso machine

    I would recommend this to a friend
  • Cons mentioned:
    Pressure

    Rated 2 out of 5 stars

    Don’t Bother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woefully substandard, don’t bother, pretty much a drip machine, not capable.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      We apologize that your unit did not meet your expectations. We would be more than happy to assist you in resolving any issues. Please feel free to contact us Monday through Friday, between 9 a.m. and 8 p.m., at 1-800-322-3848. We look forward to helping you. DeLonghiResponse

  • Rated 4 out of 5 stars

    weak coffee nothing like espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old dilapidated mr coffee machine made stronger espresso than this machine which puts out weak "espresso" no matter how much coffee you pack it with

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machin is great. My only complaint is the drip tray isnt fully removable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the precurser to this machine- the EC155- but the pump broke so i replaced it with the Stilosa. I saw great reviews, but no matter what i tried ( different brands of espresso, different coarseness of grounds) i could not get a good cup and no crema at all. The one benefit was that I could actually do a good milk froth- which i could never do on the earlier model. Maybe i just got a lemon, but very disappointed.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Expresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the coffee brewed has good taste and the steam arm heats and froths milk efficiently. easy to clean. filter for grounds goes in a little hard takes getting used to hopefully will not break you just force into metal tabs and pull out to clean or use other filter. overall good purchase for sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Great Manual Espresso Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice little machine that does a very good job of making espresso shots. That said, this thing manual in every way possible and does have a learning curve. But once I got it dialed in and understood how best to switch between making an espresso shot and steaming the milk I'm very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My homemade espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be better because it vibrates a lot. And the milk could still be hot without all that foam. But it good. Still love it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to enjoy making delicious espresso with our De'Longhi Stilosa Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. She is a barista. She loves it. Has nice weight and parts operate smooth. Originally bought a cheaper model but returned that one as it felt like a toy and parts were hard to move. Great machine.

    I would recommend this to a friend