Customer Ratings & Reviews
- Model:
- EC260BK
- SKU:
- 6421866
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the espresso quality and ease of use of the Stilosa 15 Bar Pump Espresso Machine. Many appreciate its affordable price, overall performance, and compact size, while some find its design sleek. However, a few customers have noted the machine can be a little noisy and some have reported issues with the pressure.
This summary was generated by AI based on customer reviews.
Don’t waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is 3 year machine… I have been getting issues where the machine keep brewing coffe even after I rotating the knob to the original position; not to mention that when you turn it on it takes a while for the machine to be ready for brewing. I am currently looking to buy a new machine since after 3 years this one stop working… I used to have an Imusa and worked better than this one. DON’T WASTE YOUR MONEY ON THIS MACHINE
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Horribly built/leaks huge quantities of water
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this model (an older version, but same model) for 7 years. Bought this one thinking it would be the same thing. It’s not. Horribly built. Started leaking water after two weeks. Very light weight plastic. Very flimsy. Best Buy wouldn’t return it. Delonghi makes you jump through hoops for a warranty claim. Don’t waste your money.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello RebeccaM,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Broken from factory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unpacking unit I noticed that under the storage for the spare 1cup filter is broken with a large hole showing a white value
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .We are very sorry to learn of your disappointment with your Expresso Machine broken upon purchase. It is disappointing that you are having this experience and we would appreciate the opportunity to assist you with this matter. Please call us at 800-322-3848 M-F between 9am and 6pm and a coffee specialist will be happy to assist you.
Thank you