Customer Ratings & Reviews
- Model:
- CAM51025MB
- SKU:
- 6529284
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers admire the TrueBrew Automatic Single Serve Coffee Maker's excellent coffee quality and ease of use, with many praising its ability to produce delicious coffee and its user-friendly design. The built-in grinder is also a popular feature, appreciated for its convenience and space-saving design. However, some users point out that the machine is loud and requires frequent cleaning, and that the water tank could be larger.
This summary was generated by AI based on customer reviews.
Messy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I am generally happy with it, what I am unhappy about is the mess it seems to make every time. There is always “dirty water” that is outside the collection tray and leaks on the counter
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Overall performance
Best Machine!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for Father’s Day for my Husband and he LOVES it!
I would recommend this to a friend Flawed defective grinder w 30 day expiration life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the 3rd replacement failed with the usual 2 month length of operation we are now waiting on a review to replace with a fourth machine. Making coffee in pre ground position after failed attempts to get other then almost nothing but brown water the water does not even hot. Do not buy this machine. The cash back warranty is only for 30 days. Delonghi suggested i take it back to the box store to get my refund. They stock it on the shelf n sell it, they do not manufacture it. Every time the grinder has quit working. Theres a serious design flaw with the grinder. Do not buy this machine. Works great the first 30 days n after that its a battle with customer service. Do not buy!!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Delong user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy Delong and at least never by this model, it works 6 month then start to leaking everything every time. Called Delong warranty service, it can be only repaired by 15 days !!!! I need to ship it back to Delong and wait them to fix it for 15 days!!!! How could treat your customer in this way!!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Coffee Machine without Coffee Pot, Seriously
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Planned to buy but stoped right at the end when knowing this unit dose not come with coffee pot,
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Cleaning Nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic components seem to have been designed with zero thought as to the eventuality of cleaning. They are moulded with dozens have hard to reach nooks and crannies. Removable parts are extremely difficult to clean. Non-removable parts are absolutely impossible to clean properly. To make matters worse it constantly leaks and the countertop has to be cleaned after each use. Unless you plan to use this for 1 month or less and throw it out, get a machine that’s easier to maintain.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. People who give it 5 stars most likely work for this manufacturer. Messy, once the water sensor goes out well hell there goes the whole coffee maker just throw it in trash can. Just garbage they put out to see who would buy it at this price.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Adam,
At Delonghi, we take customer satisfaction seriously, and our goal is to ensure you have a positive experience with our products and service. All comments from our customers are important to us, and we are sorry to hear that you had such a frustrating experience with your TrueBrew Coffee Maker. We are always working to make improvements on our designs and we will be sure to note your findings for future reference.
Thank you.