Customer Ratings & Reviews
- Model:
- AVRS640H
- |
- SKU:
- 6210104
Customer reviews
Rating 4.4 out of 5 stars with 139 reviews
(139 customer reviews)to a friend
Customers are saying
Customers value the excellent sound quality and ease of use of the AVR 750W 5.2-Ch. Hi-Res receiver. Many appreciate the straightforward setup process and the inclusion of features like HEOS and 4K compatibility. While some users experienced minor connectivity issues with Bluetooth, the overall positive feedback highlights the receiver's performance and value. The availability of a phono input was also a significant plus for some customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quality value priced receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed Bluetooth receiver for shop. This one does great!
I would recommend this to a friendRated 5 out of 5 stars
Great receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the functions I require for my entertainment system
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product!!!! Would highly recommend to a friend
I would recommend this to a friendBrand response from Denon Team
Posted .Hey Cezar,
Thank You for giving us a shot, and even more for leaving us this 5-star review.
Thanks,
Denon North America
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition for your entertainment area. Recommended!
I would recommend this to a friendBrand response from Denon Team
Posted .Hey PzzldMe,
Thank You for giving us a shot, and even more for leaving us this great 5-star review.
Thanks,
Denon North America
Rated 5 out of 5 stars
One of my best purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was actually on par with amazon, good work Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Modern & Connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless connectivity. Mobile app control. Great Product!
I would recommend this to a friendRated 5 out of 5 stars
Very excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased that I purchased this product.
I would recommend this to a friendRated 5 out of 5 stars
Great receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my system. Really happy with purchase
I would recommend this to a friend- Pros mentioned:Setup
Rated 1 out of 5 stars
Don't buy this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great right after I bought it. Setup was pretty easy. Then I changed the layout of my speakers and wanted to run setup again. I reset the settings, but I get neverending Loading... when I try to run set up. I tried a factory reset. I let it go for 8 hours and it did not work. I called the support number but they could not help. No service center anywhere near me, so I will have to ship it for service, even though I have only had it a few months.
No, I would not recommend this to a friend - Cons mentioned:Bluetooth
Rated 2 out of 5 stars
One year and one day
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One day after factor warranty the hdmi monitor out cramped out. So the unit can not be used now for video so fing mad
No, I would not recommend this to a friend - Cons mentioned:Bluetooth
Rated 1 out of 5 stars
The biggest piece of junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the biggest piece of junk I’ve ever bought. It freezes up won’t recognize Bluetooth and overall sounds like crap. Don’t buy this or you’ll be disappointed.
No, I would not recommend this to a friend - Cons mentioned:Bluetooth
Rated 1 out of 5 stars
Horrible System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing works on the unit. It freezes up, wireless won’t work, Bluetooth won’t work, even the set up and diagnostics don’t work.
No, I would not recommend this to a friend Rated 1 out of 5 stars
We hate this Demon Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We call it the Demon in stead of the Denon. We hate it so bad and were just going to give it a chance because we thought we'd get used to it, now we can't return it and I want to throw it out the window. It doesn't matter if you go thru the exact same motions to turn everything on one night, it may or may not (mostly may not) work the next night. And if it decides to run sound thru the TV instead, good luck figuring that out!! I wouldn't recommend this to a friend OR enemy!
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hey Stup84,
We would like to apologize for your not so great experience with the AVR-S640H. We'd like to learn more about your specific situation and make things right by providing some information and/or troubleshooting to help resolve the issue. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk please send us an email at [email protected]. We look forward to speaking with you and restoring your trust back in Denon.
Thanks,
Denon North America
Rated 2 out of 5 stars
Has a mind of it's own
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup wasn't difficult but system automatically changes channels all on it's own.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent all the time to get it set up, for the front display to display gibberish and was no longer functional. I wanted a Yamaha and the sales person told me this was higher quality. Sure didn't seem like it. Went with a different Receiver instead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died after 1 day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it home and hooked everything up. Ran through the setup and thought it was all set. Yet the sub wouldn’t play. Decided to troubleshoot the next day. Then realized nothing worked. Played with it for an hour and nothing.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hi Willy,
We would like to extend to you our most sincere apologies regarding the issues you had with your AVR-S640H. We have a high standard of quality for certifying our products and your product should never have been an exception. We'd like to learn more about the specific situation that you had with your AVR-S640H and see if we can make things right by providing some information and/or troubleshooting to help resolve the issue. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further please send us an email at [email protected].
Thanks,
Denon North America
Rated 1 out of 5 stars
worked?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to connect either wired or wireless
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't use Alexa for switching between HDMI inputs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a fine reviever, except it does not support switching between HDMI inputs as the Bestbuy sales associate told me. It supports switching between 1 HDMI input (CBL/SAT) and 3 analog inputs only! This is an important feature to me as I have both a cable box and FireTv. This was determined after numerous emails back and forth with Denon support. I believe Denon support is located offshore as it was clear the person I was communicating with was someone whose English was not their native language. Denon support was very frustrating for this reason.
No, I would not recommend this to a friendRated 1 out of 5 stars
Loaded with SW and FW issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it’s great. First FW update broke it. Restored FW to Factory settings and 2 weeks later, now network (WiFi/Bluetooth) and setups don’t work. It’s extremely frustrating. If Denon cust service doesn’t help out when I call tomorrow, this thing is going back.
No, I would not recommend this to a friend



