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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1624 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the AVR-S540BT receiver's excellent sound quality and ease of use, frequently praising its Bluetooth connectivity and affordable price. Many appreciate the straightforward setup process and ample power. However, some users experienced issues with volume levels and compatibility with certain devices and setups, particularly with ARC functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,624 reviews
  • Rated 2 out of 5 stars

    Affordable receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain what this receiver brings for the price,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unit died after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit died after 2 months. Amplifier shuts down a few seconds after turning power on. Red protection light flashes. I've unplugged every connection and have tried multiple outlets. It's dead.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We're very sorry for the poor experience. The unit is going into Protect. This happens when the unit sees an abnormality and shuts down to avoid damage. If the unit is going into Protect with nothing connected to it, then it already incurred internal damage and will need to be evaluated under warranty by an authorized service center or replaced by your dealer. denon

  • Rated 2 out of 5 stars

    do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no eq just doesn't have what my 23 year old Sony str-de 1085 has

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CRAPPY PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is by far the WORST AVR I have ever bought, and the customer service/tech support is beyond dismal. Avoid buying this product unless you want a crappy AVR.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We're very sorry for the poor experience. The S540BT is an entry level AVR, so it's possible stepping up to the S650H or higher may exceed your expectations. denon

  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Love this Denon receiver...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really LOVE this Denon receiver... easy setup and great features and options. Paired with my new Klipsch speakers, I couldn't be happier! It is really a great value for the money... there are great options for tweaking sound to personal taste, and easily change options for different things... for instance there is a way to even out background and voice sound for very loud action movies, which is a great feature. I highly recommend it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sub humming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denon arrived producing a steady hum through the subwoofer. I changed out cables just to be sure. It appears this was a true defect right out of the box.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We're very sorry for the poor experience. It sounds like 60 Hz cycle hum if it's consistent even when the volume is increased or decreased. This means the AVR and sub aren't grounded properly within the application and the two devices are causing a low frequency ground loop hum. Try plugging in the sub on a different electrical circuit and see if you get the same result. You also want to make sure the sub cable isn't close to a power cable as that could cause noise from interference. denon

  • Rated 1 out of 5 stars

    Stuck a unremovable subscription on my BB card!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy from Best Buy! They sneak a subscription to Fubo onto your credit card for 69.95 and won’t let you remove it. Stay away from Best Buy!! At all cost!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI out stopped working about 9 months after purchase. Spend a few more dollars and get a Sony. This thing was junk!

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We're very sorry for the poor experience. Please make sure the AVR's HDMI output is the root cause of the issue and the issue is not rooted in an HDMI communication problem like poor EDID negotiation. To test for that, please use a different make/model TV and a short HDMI output cable to test the AVR's HDMI output. If that's not possible, then we recommend you have the AVR evaluated under warranty by an authorized service facility. denon

  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get it to connect to my new tv and best buy wants to charge me a $100 just to look at it when it should have come with set up help if needed.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      The S540BT has a built in Setup Assistant if you're able to get a connection to the TV. Please make sure you're using the AVR's HDMI Monitor Out to an HDMI input on the TV to get to the setup menu. Unfortunately, we don't offer physical installation as part of the warranty. For that, you will need an installer / Geek Squad to come out and help you. denon

  • Rated 1 out of 5 stars

    Broke within 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver stopped working 3 weeks after purchase which is two weeks after Best Buy’s return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst there is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst piece of equipment I have every bought, And the fact that best buy only has a 15 day return police sucks

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We would like to apologize for the negative experience you had with our receiver. If we can be of any assistance in the future, please do not hesitate to reach out. Denon General Customer Service
      Phone: 800-497-8921 denon

  • Rated 1 out of 5 stars

    Excellent receiver. Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this receiver as an open box item. It was a great price and works perfectly. Store associate was very helpful and knowledgeable. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Diane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Not worth the money paid. Had to send it back once. Still not a good quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it and got a better one because it would shut down if you turned it up .

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We're very sorry for the poor experience. The unit was going into Protect. That means it was shutting down to protect itself from damage. This could stem from improper voltage, impedance dips below 2 ohms or internal heat reaching over 200 degrees F. It's also possible that one of those factors affected the unit's Volume IC, which would then cause the unit to shut down when the volume is increased. denon

  • Rated 1 out of 5 stars

    Mi9ke grand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS product did;nt serve my needs.Ineeded one that would work for my phono and cd player this did not!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what was advertised. Terrible unit for Home use in theater use.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We're very sorry for the poor experience with the S540BT. This is our entry level AVR model, so perhaps you would have a better experience with models like the S750H or S960H. denon

  • Rated 1 out of 5 stars

    DavidSatz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective or not installed correctly. Need a replacement installed.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We are truly sorry to hear about the negative experience you are having with the Receiver. Your satisfaction is our top priority. If you require further assistance in troubleshooting, please do not hesitate to reach out to Denon Customer Service Phone: 800-497-8921 or send an email using link provided https://support.denon.com/ denon

  • Rated 1 out of 5 stars

    Broke down on power surge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down when a power surge occurrd in my house. Good thing best buy has good customer service and they let me return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Humming noises from electrical interference, difficult to insert cables j to audio outputs

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello, first let me apologize for the negative experience you are having with the AVR-S540BT. Humming noise from electrical interference is not a common issue with our receivers. Please check connections. Unplug all sources leaving only the speakers connected. If humming noise goes away, the electrical issue is somewhere else in the chain. Further questions please call Denon General Customer Service
      Phone: 800-497-8921
      https://support.denon.com/ denon

  • Rated 1 out of 5 stars

    Dontbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth option doesn’t work, will have to return after only one week

    No, I would not recommend this to a friend