Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.5 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the AVR-S570BT receiver for its impressive sound quality and ease of use. The Bluetooth feature is also well-received, and many find it to be a great value for the price. While the setup process is generally straightforward, a few customers have reported minor compatibility issues with certain TV models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 428 reviews
  • Rated 1 out of 5 stars

    Horrible Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped a used and defective product to me. I didn’t need the receiver until my new home was finished so I didn’t open the box. When opened it was out of their very short window to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay avr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Material looks cheap. No airplay. If you’re willing to pay more get an Onkyo 7.2

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Undecided so far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon to provide a fair assessment of this item.

    I would recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello Dean, we are excited to hear from you once everything is set up. Please don't hesitate to contact us if you have any questions. denon

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Denon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product the best best sound best cuality recomendet to anybody

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product scratched

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came scratched in box. The Product came scratched in the front.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No network connectivity.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *Unable to update firmware. Even on Denon's website. *Less than ideal sound profiles.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello. We do not make any claim of the AVR-S570BT being a network AVR. It is a model for those who want surround sound, but without support for network capabilities. All of our current AVR model numbers ending in the letter 'H' are network AVRs, and they also have a HEOS engine built-in. denon

  • Rated 3 out of 5 stars

    No

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not getting the full surround sound that we had before and we want it back.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      For assistance with setup, please get in touch with us by visiting https://support.denon.com/. We look forward to hearing from you. denon

  • Rated 3 out of 5 stars

    great device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the item...hated what I had to go through to get it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and a ok price. Easy to use. Easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Operation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to operate without written instructions. Looks good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    still have problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this item for a month and are still having problems with the receiver talking with other equipment. The TV and Blue Ray become confused and do not know which should be "ON" . This leads to us having to turn the TV on and off several times until it figures out the TV should be on

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello. Sorry to learn of this symptom arising for you. It sounds like it is to do with the CEC (HDMI Control) setting. Each device needs to have it's CEC feature activated. Some TV brands have a different name for CEC. A google search is recommended if you are unsure. You will need to activate this feature in your TV, your Blu-ray player and any other HDMI-connected sources. We recommend using high quality HDMI cables for reliable results, such as Audioquest's Pearl, because not all Ultra High Speed HDMI cables offer equal levels of compatibility.
      Here is a link which quides you through how to activate CEC on your AVR-S570BT:
      https://manuals.denon.com/AVRS570BT/NA/EN/GFNFSYeakahsri.php denon

  • Rated 2 out of 5 stars

    NO WIFI CONNECTION-NOT APP COMPATIBLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that this model has no wifi connectivity, thus it's unable to connect to the Denom Iphone App. My 10 year old AVR 1613 had that. Not this one. Wish I knew before I got it.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello, the Denon AVR-S570BT is the only receiver in our lineup that does not have Network capabilities. It does however provide a Bluetooth connection. Please look to our AVR-S660H and above for Network capabilities. denon

  • Rated 1 out of 5 stars

    Junk!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in jan 2023. Beginning of 2024 started to glitch with screen flicker going from input to input. Shutting it off and on only fix. A lot of the time hdmi losing signal back and forth. Got a sony receiver zero problems!

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello Shan,

      We apologize for the negative experience you had with the receiver and hope that you will consider Denon in the future. If you need any assistance in the future, please feel free to reach out to Denon Product Support at 800-497-8921.

      Sincerely,
      Denon denon

  • Rated 2 out of 5 stars

    Very low in for Denon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds just OK with a crappy menu. I have a high-end Denon receiver That sounds great in my Family room, but I bought this receiver for a smaller room. I wasn’t expecting it to sound so bad.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Sorry to learn that you are not 100% satisfied with the receiver. Customer satisfaction is a priority for us because it is valued customers like you that help us continue to be one of the leading brands in quality sound products. I will share your feedback with our customer support team. If we can assist in the future, please do not hesitate to reach out. https://support.denon.com/ denon

  • Rated 1 out of 5 stars

    Geek Squad Training

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fine just as the two previous Yamaha amps were. However, a volume issue occurred with all three amps within a 6month time frame and the two Geek Squad techs that came reported that the amp was bad and required replacement. While using this item the volume issue appeared. I finally contacted Ian who reported that the HDMI cable needs to be replaced. I bought a new cable and everything is fine. What if either of the two techs had isolated the problem earlier? I would probably still have the first amp.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked at all once I get back in town I need to change it out

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello Freddie. Sorry to learn of this inconvenience with your AVR-S570BT. Uur Customer Care Team are on hand to assist with trouble-shooting. I am confident they can have you enjoying the AVR-S570BT at the heart of your home audio system before long. Here is their phone number: 800.497.8921 denon

  • Rated 1 out of 5 stars

    Poor service quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unorganized Faulty product. Offered me to fix it coukdnt fix it then. Sent it out for 2-3 weeks to manufacture and still couldn’t fix it Gave me a equivalent product but no one to hook up my system. Told me I would have to repay to have them to install it when it was their products fault it didn’t work 250 to plug in done wires. Is crazy. I didn’t over 10k in this store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to connect unless you are an I T person and even after I hired one the amp had other problems like special gold plated cords that cost on average of $40 to $100 bucks. Also I returned the item and still have not received my refund after 2x weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bluetooth does not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bluetooth was wonky from the get go, now it doesn't work at all. I plan on returning it this weekend

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello. Sorry to hear about this inconvenince. If you call our Customer Care Team, they will probably be able to walk you through getting your AVR-S570BT connected with Bluetooth. Here is their phone number: 800.497.8921 denon

  • Rated 1 out of 5 stars

    geek squad disappointment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product did nothing to fix my problem and now i am left with a receiver in a box

    No, I would not recommend this to a friend