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Customer Ratings & Reviews

Your price for this item is $176.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the AVR-S960H's exceptional sound quality and ease of use, frequently praising its straightforward setup and powerful performance. Many appreciate the inclusion of convenient features like Bluetooth and 4K compatibility, while some users experienced issues with heat generation and input switching. The receiver's value for its price point is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 671 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit hooked up to my Klipsch surround sound. It sounds great but it heats up and turns off. I may take it back and upgrade to a bigger unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, but app needs serious work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup and configure, the accompanying app doesn't work as advertised though, making one of it's features (play through Amazon Echo) non-functional. If this feature had worked, I would've given it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our choice for replacing a Pioneer 9.2 & we're much happier! It's just simpler to operate & we only run 5.2. Really no complaints, very easy to set up & the price was very affordable!

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Not enough power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return it do to it not having enough power to run my setup. The 8k is kind of a gimmick if you ask me but if thats your thing go for it. Just like all other denon receivers set up is as simple as it can be.My biggest problem with Denon is that this thing $650 and there's still no back light on the remote come on we use this in the dark watching movies step your game up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and features for the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older Yamaha AVR with less features. The H960 sound great even a low volume and works well with me Heos 7 speaker. Now can play same music in family room an living room, plus can use zone 2 for another area in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great AVR FROM Denon

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Denon product. The user interface is easy to use. Plenty of HDMI inputs and it's very capable of driving higher end speakers. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something to upgrade my current system of 5 years. After reviewing what people said I gave it a try. I was not sorry. It is all I was hoping for at a price I could afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Video, Audio, control from a central point.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for about a month, seems like everything is in learning the initial setup. Excellent Unit bought 2 one for the living room, one for the theater. There are a lot of settings once mastered offer a good balance of video control and audio control. Pass through for all our video signals work seamlessly. We have always used Head Units to control all of the video sources. Currently we use and Apple TV as the primary. With EARC control sometimes we use the Apple TV remote as the primary remote using harmony hubs to turn on and select inputs. (DO NOT attempt to have EARC control everything it will likely leave you endless frustration)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I replaced Harman Kardon AVR 3700 with this product and I am so much happier. Video for 4k is so much better, sound quality is awesome, and works with latest devices and home automation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace previous Sony had for many many years. Very easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game Room Approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the game room. Works seamless with each gaming system. Hearing sounds the old receiver muddled up on movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receive for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this receive has produced an improved picture over my old 4k model in an oled screen, and the sound is reproduced well.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out. This item is very powerful. Make sure your speakers can handle it. I suggest you get the highest quality connection cords. Once you do, enjoy!!!! Best thing on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GO FOR IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the receiver you want when you don’t have the BIG BUCKS for the higher level ones. Medium priced and yet you get high quality and functionality you want. I would say the best 7.2 receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    westerdale8.21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent in store sales person answered all of our questions and made suggestions when requested - explained the Geek Squad installation process and benefits of purchasing your extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this receiver for over a month and it works almost perfectly. I’ve upgraded to this receiver from another Denon receiver I had for almost 9 years. The only problem with this receiver I have is the eARC mode. When I have eARC enabled the audio will cut out and the screen will go black for a few seconds then turn back on. I called support but had no luck in solving this issue. Even bought two new HDMI cables that still didn’t fix the problem. I now have to use the receiver with eARC turned off so the audio and video doesn’t cut out. Other than that it’s a good upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mid-range reciever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great midrange receiver, so far it has been a dream to set up and operate. I upgraded from an older Denon and have been really impressed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for myself and I love it plenty of power for my definitive technology speaker set up has WiFi and 8 speaker ports plus all the newest sound presets like atmos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Denon AVR Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from my 24 year old Denon receiver and have loved the upgrade 100%. It was very easy to set up and has performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Denon Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Denon Received works well; however, there is so much to it, I would recommend someone provides instruction on how to use it. It definitely adds value to my surround sound system.

    I would recommend this to a friend
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