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Customer Ratings & Reviews

Your price for this item is $176.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the AVR-S960H's exceptional sound quality and ease of use, frequently praising its straightforward setup and powerful performance. Many appreciate the inclusion of convenient features like Bluetooth and 4K compatibility, while some users experienced issues with heat generation and input switching. The receiver's value for its price point is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 671 reviews
  • Rated 5 out of 5 stars

    Nice features! Zone2 use is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Onkyo that dies with this after a lot of research. Was very easy to setup with their on screen system that walks you through everything and the Audyssey sound calibration seemed to work flawlessly. Sounds good and no issues so far. The AirPlay feature over wireless internet is awesome especially if have outdoor speakers or similar. Really impressed with the Zone2 power it has ... my outdoor speakers sound much better! Have used the Denon AVR Remote on my phone a few times and nice to be able to turn on Zone2 etc. from it. Well worth stepping up to this receiver for me and kinda glad my old one died now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG/DENON Digital Handshake Issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice unit but I had to return it because it did not pair well with our new SAMSUNG 4K TV. There seems to be a "digital handshake" issue between the SAMSUNG TVs and the DENON Receivers. It disconnects and reconnects the DOLBY Atmos whenever it wants at random. There did not seem to be any fix that anyone knew about so we just had to return it and will purchase another brand and try that.

    I would recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We want to apologize for the negative experience with the receiver. There may have been a setting that could have corrected the handshake issue. HDIM control and or HDMI cables also play a role in this area. If we can be of any assistance in the future, please do not hesitate to reach out. https://support.denon.com/ denon

  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    An okay receiver....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, it’s okay. I like that it has so many hdmi inputs, and it does 4K ultra hd. But sometimes it’s a little slow with sending the video feed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Disappointed - Runs Hot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this receiver back in September. It's good when it works, but it constantly overheats and goes into a thermal protection mode when I either listen to music via airplay or try 4k gaming on my Sony X90J TV (purchased at the same time) and PS4 Pro. I've had an electrician come out and check that the electricity was clean and sufficient, and even had my outlets replaced. I am pushing Martin Logan 40s with a Dynamo sub and ML surrounds, but this receiver should be able to handle 4 Ohms, since there is a setting for this. If I try to use these speakers at 8 Ohms it shuts down even sooner. I never had this issue over the last decade using a regular Pioneer receiver. I read an online article that this model tends to run hot, and I couldn't agree more. Very disappointed, and now I have to go through Denon to try to repair it. I don't see how this receiver could be 8K ready.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We would like to apologize for the issues you are experiencing with the AVR-S960H. We'd like to learn more about your specific situation and make things right by providing some information and/or troubleshooting to help resolve the issue. Please reach out to
      Denon General Customer Service
      Phone: 800-497-8921, or use the live chat feature on our webpage. You can also get in touch by email https://support.denon.com. We look forward to speaking with you and restoring your trust back in Denon. denon

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on-line and it was delivered within 4 hours. Receiver has great sound and interfaced well with Smart TV, DVR, cable box, and yes an old VCR/DVD player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They price matched amazon quickly and without issue. The receiver was exactly what I was looking for and its future proof for whenever I buy an 8k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is an ease of set up. The equipment works well with my other existing equipment, however, my TV volume seizes whenever the receiver is on. Overall i like the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Denon AVR S960H 8K Ultra HD 7.2 Channel AV Receive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Denon receiver for 18 years ago, and it was time for an upgrade to the new advanced unit. Very good quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    retired teacher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Geek Squad connected receiver to already installed surround sound system. They were very helpful. Very happy to have purchased this particular system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dennon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, recommend for ease of use. Love how many speakers I can plug into the receiver making my whole house have surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice upgrade for the price but not huge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Denon 5300 with this system. Working well and easy setup. Was a little disappointed with the output power thought it would be more powerful but it is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    The s960h is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great reciever. I replaced an older Denon with this updated model an it certainly drives my Polk 7.1 speakers beyond what my home theater space can handle!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Denon - AVR-S960H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denon - AVR-S960H is a awesome receiver that is super easy to set up. primarily wanted it for the 2nd audio capabilities and it did surpass expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and working like a champ. This is my first venture into an av Receiver and I enjoy it. The online services are a little odd and I haven't been able to set that up yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RECEIVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson recommended this receiver. The receiver is easy to use and work well with our TV and surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best receiver for sound and streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new receiver that has apple airplay2 and sounds great. If you need 5.1 or 7.1 surround sound or Dolby Atmos this is the receiver for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver The sound is crisp and very clear For a 90w per channel it can be very loud Set up was easy enough Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is taking me awhile to learn how to operate the unit. It takes awhile to find the right setting but once I do it sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happydad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has a nice fit and finish sounds great and plenty of options for what ever your needs are will take some time to learn everything

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Best receiver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver for the money. Pushes my interior and exterior speakers perfectly. Dual zone is great for people inside and out.

    I would recommend this to a friend