Customer Ratings & Reviews
- Model:
- AVR-S960H
- |
- SKU:
- 6423488
Customer reviews
Rating 4.5 out of 5 stars with 671 reviews
(671 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the AVR-S960H's exceptional sound quality and ease of use, frequently praising its straightforward setup and powerful performance. Many appreciate the inclusion of convenient features like Bluetooth and 4K compatibility, while some users experienced issues with heat generation and input switching. The receiver's value for its price point is also a recurring positive comment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Receiver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace previous Sony had for many many years. Very easy set up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Denon AVR Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally upgraded from my 24 year old Denon receiver and have loved the upgrade 100%. It was very easy to set up and has performed flawlessly.
I would recommend this to a friend Rated 4 out of 5 stars
SAMSUNG/DENON Digital Handshake Issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice unit but I had to return it because it did not pair well with our new SAMSUNG 4K TV. There seems to be a "digital handshake" issue between the SAMSUNG TVs and the DENON Receivers. It disconnects and reconnects the DOLBY Atmos whenever it wants at random. There did not seem to be any fix that anyone knew about so we just had to return it and will purchase another brand and try that.
I would recommend this to a friendBrand response from Denon Team
Posted .We want to apologize for the negative experience with the receiver. There may have been a setting that could have corrected the handshake issue. HDIM control and or HDMI cables also play a role in this area. If we can be of any assistance in the future, please do not hesitate to reach out. https://support.denon.com/
- Pros mentioned:Sound qualityCons mentioned:Heat
Rated 1 out of 5 stars
Disappointed - Runs Hot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this receiver back in September. It's good when it works, but it constantly overheats and goes into a thermal protection mode when I either listen to music via airplay or try 4k gaming on my Sony X90J TV (purchased at the same time) and PS4 Pro. I've had an electrician come out and check that the electricity was clean and sufficient, and even had my outlets replaced. I am pushing Martin Logan 40s with a Dynamo sub and ML surrounds, but this receiver should be able to handle 4 Ohms, since there is a setting for this. If I try to use these speakers at 8 Ohms it shuts down even sooner. I never had this issue over the last decade using a regular Pioneer receiver. I read an online article that this model tends to run hot, and I couldn't agree more. Very disappointed, and now I have to go through Denon to try to repair it. I don't see how this receiver could be 8K ready.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We would like to apologize for the issues you are experiencing with the AVR-S960H. We'd like to learn more about your specific situation and make things right by providing some information and/or troubleshooting to help resolve the issue. Please reach out to
Denon General Customer Service
Phone: 800-497-8921, or use the live chat feature on our webpage. You can also get in touch by email https://support.denon.com. We look forward to speaking with you and restoring your trust back in Denon.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Nice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is an ease of set up. The equipment works well with my other existing equipment, however, my TV volume seizes whenever the receiver is on. Overall i like the equipment.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on-line and it was delivered within 4 hours. Receiver has great sound and interfaced well with Smart TV, DVR, cable box, and yes an old VCR/DVD player
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
retired teacher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Geek Squad connected receiver to already installed surround sound system. They were very helpful. Very happy to have purchased this particular system.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They price matched amazon quickly and without issue. The receiver was exactly what I was looking for and its future proof for whenever I buy an 8k TV.
I would recommend this to a friend- Pros mentioned:Setup
Rated 4 out of 5 stars
Nice upgrade for the price but not huge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Denon 5300 with this system. Working well and easy setup. Was a little disappointed with the output power thought it would be more powerful but it is working well.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and working like a champ. This is my first venture into an av Receiver and I enjoy it. The online services are a little odd and I haven't been able to set that up yet.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Denon AVR S960H 8K Ultra HD 7.2 Channel AV Receive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Denon receiver for 18 years ago, and it was time for an upgrade to the new advanced unit. Very good quality product.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
The s960h is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great reciever. I replaced an older Denon with this updated model an it certainly drives my Polk 7.1 speakers beyond what my home theater space can handle!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dennon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, recommend for ease of use. Love how many speakers I can plug into the receiver making my whole house have surround sound.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Denon - AVR-S960H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Denon - AVR-S960H is a awesome receiver that is super easy to set up. primarily wanted it for the 2nd audio capabilities and it did surpass expectations.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best receiver for sound and streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a new receiver that has apple airplay2 and sounds great. If you need 5.1 or 7.1 surround sound or Dolby Atmos this is the receiver for you.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great receiver The sound is crisp and very clear For a 90w per channel it can be very loud Set up was easy enough Highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Another Great Denon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver, thus far. Replaced an older Denon 3802 from 15+ yrs ago. Nice tight sound. Love the calibration process. Hope to get several yrs of enjoyment on this one also...
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great options for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup. I like the microphone auto speaker adjust. Makes tuning in the sweet spot easy. Overall super impressed with the options for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
RECEIVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson recommended this receiver. The receiver is easy to use and work well with our TV and surround sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
great but complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very complicated to set up. works great, sounds terrific, but plan to spend a lot of time getting it set up properly.
I would recommend this to a friendBrand response from Denon Team
Posted .Thank you for sharing and providing feedback. For help with system setup, please feel free to reach out to our customer service team by phone, live chat, or email found on our support page. https://support.denon.com/ Denon General Customer Service Phone: 800-497-8921






