Customer Ratings & Reviews

This is my first receiver and I must say, this thing works great for all my speakers. It also comes with eARC which is essential! The added 4K 120hz port is a nice addition too.

When it’s working it’s great. But it’s very finicky when switching sources. If I play music via Bluetooth and then try to switch back to my Xbox one it will often not detect a source. I’m currently in a blackout period and cannot get it back to working. I’m now having to invest in a $700+ balun setup to see if that helps to strengthen the video signal to my projector. When it was working it was great for movies and gaming. Too bad it’s not reliable. I would not buy this again.

I'd read reviews about this receiver as well as some other Denons "running hot." I dismissed them, believing people must have them in too-tight spaces and thinking there is no way a company would continue pumping out products with this issue. I'd read reviews about people having to repeatedly switch inputs back and forth in order to get the one they wanted to "stick" and not lose connection. I figured those reviews were anomalies. I should have paid attention and gone with the Yamaha to begin with. My new Denon receiver - sitting alone, on top of an entertainment center with lots of free space around it - ran so hot on several occasions that we hunted through the house trying to find the source of the burning plastic smell. This wasn't something that happened only initially. It happened twice in a week's period of time and the smell was one that made you believe if you didn't shut the thing down you'd soon be dealing with an electrical fire. We also experienced the input problem. Our main use is a Fire Stick going into the receiver, then out to the TV via HDMI. We kept losing the connection, and the only way to get it back was to switch to another input, then back. Sometimes it would happen 3-4 times over the course of five minutes before it would "stick." The morning I had to do this 10-15 times over 10 minutes is the morning I purchased the Yamaha and returned this. Loved the receiver otherwise, but these issues made it unusable and potentially unsafe.

Pleased overall so far. Does everything I wanted. Don't have an 8K TV yet, but it's set up to handle one. That was the big selling point. Will be shopping for the 8K TV on Black Friday, or whatever we have this year.

Great product. The sound quality and features are amazing.

Easy to install and setup. Good sound in a 7.2 atmos setup

Denon S960 is a great addition to your sound room. The ratings on this unit convinced me that I should go with this model and the Denon name.

I preferred the SONY for my home system. I could never tweak this one to my liking. No maybe I just didn’t take the time to figure out how to get into all the submenus but it was much easier to do that w/ the SONY 1080.

Purchased this receiver to replace a 18 year old Denon receiver. The function is great and hope to get another 18 years of enjoyment from this one.

Very good receiver. Initial setup was not easy. Easily handles all tv and stereo systems. My first Denon receiver destroyed by electrical storm.

Has every feature a average joe would need. However it does cut in and out every once and a while. And to get the 120 FPS you need a new connector which is a free item from the manufacturer.

Awesome you won't be disappointed . The best part is has WIFi and can have it connected to my Google smart home and also have Spotify all controlled on my phone

I was looking for a receiver that would allow me to use the series X to its full potential. So far this receiver has worked great. It sounds great but also allows 4k 120Hz passthrough.

Used with home theater. Had to change out the hdmi cable to latest version to make it work. Then did well. Geeks were major help in the set up. Works well.

I bought this receiver because I had to replace my old Kenwood Receiver that I absolutely loved. I now have something that I love just as much, exceptional Receiver!

Excellent have had for 3 years and still works as good if not better than when I bought it

Did not know that I would ever find a Denon receiver on the shelf. Bought this to add to the house. 7 channel. The old Denon (25 years old) got moved to the kitchen.

Jean at the st Petersburg store has been fabulous in addressing all of our needs!!! He is knowledgeable and cares about us as customers!

For what it was seemed like a really nice receiver. I had to return it though but that was because the pre outs were not what I needed for my set up

Very impressed. Really like the speaker set up mode. Can be a little difficult to navigate with all the options. Was disappointed that the unit did not come with a manual.