Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $176.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the AVR-S960H's exceptional sound quality and ease of use, frequently praising its straightforward setup and powerful performance. Many appreciate the inclusion of convenient features like Bluetooth and 4K compatibility, while some users experienced issues with heat generation and input switching. The receiver's value for its price point is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 671 reviews
  • Rated 5 out of 5 stars

    Great Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended when my older receiver would not work anymore. I am quite happy with it. Works well with the Bose speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to connect to our outdoor patio speakers. Zone 1 is for main system inside zone 2 is for outdoor. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, for a product that is well know in the electronic industry. More available connections than most with the best of reception and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So are it is working well I just wish the Geek Squad would have told me I needed this purchase on their first visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade our receiver to the Denon AVR-S960H with the 7.2 channel. Much better receiver that can handle 2 different zones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey and I wish it let you mix inputs but It is an excellent receiver. eArc compatibility is a huge plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Receiver for Multiple HDMI Inputs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid receiver but there is a lot of configuration needed - especially if you are using 7-channel sound. It was a good replacement for our 20+ year old Dennon receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver, easy installation. Calibration of my speakers made a difference in my music and movies. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beginners receiver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more power. I switched from a Onkyo 135 watt per channel to this 95 watt per channel due to me updating my TV to 4K. I should have ordered the more expensive model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movie experiences

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product that exceeds my needs. Being able to find exactly what I want, in stock, just reassures my commitment to being a loyal Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I bought it because I thought I needed more functionality, but, it turns out, it did NOT have multiple channels for multiple areas in my home...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hav ealways owned Denon receiver and they are best. I bought two of these exact models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dazzling Denon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT value and this is one of the best on the market...very happy with my choice and the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reciever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reciever. Wish it pushed more power to puch a larger klipsch system but it works good at low volumes for my 5.1.2 setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but not great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford it, step up to the 2700. Much better audio. A decent value, but I upgraded and am happy I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some neat features if I can get them to work not the simplest to set up. I’m sure I will figure it out it has tons of adjustments to try out I’m 90% there now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect until HDMI STOPPED

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything perfect until HDMI ports stopped working after a year. See how that warranty department works.

    I would recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello, if you have not already, perform a firmware update. A firmware update can often time correct HDMI issues. For further assistance, please get in touch with https://support.denon.com/ denon

  • Rated 4 out of 5 stars

    help

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your tech's failed to leave the manual. l am trying to install a Polk subwoofer and am having trouble doing so

    I would recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello,
      The manual can be found in this link:
      https://manuals.denon.com/AVRS960H/NA/EN/index.php
      Should you require further assistance, here is a link to our Product Support Team:
      https://support.denon.com/ denon

  • Rated 5 out of 5 stars

    Excellent product for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed replacement unit and this fit my needs and really works with my existing sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver is excellent. Haven’t hooked up everything yet, but adding a few things as I go along

    I would recommend this to a friend