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Customer Ratings & Reviews

Your price for this item is $176.99
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The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the AVR-S960H's exceptional sound quality and ease of use, frequently praising its straightforward setup and powerful performance. Many appreciate the inclusion of convenient features like Bluetooth and 4K compatibility, while some users experienced issues with heat generation and input switching. The receiver's value for its price point is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 671 reviews
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Excellent performance. Much better than the Yamaha i had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Futureproof Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the necessary inputs and components i need for it to last a while. It definelty sounds better than my old yamaha receiver and packs a better punch in dynamics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always provide great products and customer service, the best in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bangin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my setup. 7.2 klipsch speaker (4) 51m 504c (2) 12’ subwoofers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Denon has an eArc Problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded an older Denon receiver to the AVR-S960 to have 4K pass thru when I upgraded to a Sony A80J OLED TV. Between the Denon receiver, xfinity router/Comcast cable box and Sony TV, the system automatically comes on randomly. Best Buy Geek Squad came out twice after the install and even swapped the Denon for a new one. Still the problem persists.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent channel separation, Replaces my $2000.00 Sony with more features and value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Network Required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product overall. I didn't like its was required to be attached to network to complete install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. This is a replacement Denon unit as our last Denon unit kept us going for 14 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to operate. Plenty of connections for TV and stereo.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to like it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to compare with my x2400. The s960h feels a bit cheaper, but knew this going into it. No analog conversion, but thought it would compliment my Optoma Cinemax p2. Opened up, and immediately upgraded firmware. The Denon wouldn't communicate with the projector. Constant grey screens as it attempted different resolutions. I finally got it up and running, and was able to watch a movie. After shutting down, and powering back up, it went through the grey screen cycle again. Not worth troubleshooting every time I want to watch something. May have just been my unit, but sticking with the x2400 for noe.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      That sounds like an EDID based negotiation issue between the projo, AVR and source. Try connecting a different make/model display as a test and see if you get the same results with inconsistent communication. denon

  • Rated 5 out of 5 stars

    Sound in Epic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thai system is worth every penny and I was lucky enough to get the last one, glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon S960H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver that replaced an older Pioneer Elite receiver. Like the potential pass through for 8K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I have always used denon. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AVR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb AVR! I went back and forth between two different receivers and I’m glad I chose this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Denon Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceable receiver. Nothing exceptional. Odd setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Not so easy to set up, but well worth the music quality. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this receiver until I went to Best Buy. Great one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon has always been my choice in Receivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Like it! Also I like the fact it’s future proof . Now I’m looking into upgrading my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not informed about receivers, but we are enjoying the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beastly!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my Elite Pioneer with this and I have to say I am pleasantly surprised. Thing feels like a tank!!

    I would recommend this to a friend