Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $176.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the AVR-S960H's exceptional sound quality and ease of use, frequently praising its straightforward setup and powerful performance. Many appreciate the inclusion of convenient features like Bluetooth and 4K compatibility, while some users experienced issues with heat generation and input switching. The receiver's value for its price point is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 671 reviews
  • Rated 3 out of 5 stars

    Doubtful Denon

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st receiver didn't work (surround channels inoperable, returned to Best Buy) 2nd receiver surround appears to work, however I'm having issues with no sound out from subwoofer channels. I like the receiver but if I can't make the subwoofer work then I would not recommend this receiver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver with very good audio output excellent for home..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, one of my favorite purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Denon receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tricky to change between zones, remote is not user friendly Do not like the fact that wired headphones AND speakers cannot have sound at the same time, my husband uses headphones often for movies so this is important to us. No work around per Geek Squad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Media

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as much power as I wanted, but it was all the store had in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with our new Samsung TV ofanjnkgnakonkgnknkafe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but......

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this receiver, full of features, even a stand for the provided calibration mic. Phono input was a nice bonus. Sonically it was fine, but the HDMI switching was buggy, new firmware did not help. Others had the same issue. This was something I couldn't live with so it was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best reciever on market !

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver on the market I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reciever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my new receiver it does a lot more than we anticipated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, meets all expectations and output is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theater gameroom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system sounds better than in the movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gtrst prduct.s Storm was very helpful salesperson.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive for basic features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Onkyo THX person but since the back order of all Onkyo products had no delivery time I opted for this based solely on reviews. I have to say I was truly disappointed! For a receiver at this price point you would expect extra bells and whistles but it’s pretty basic. It only has 3 sound fields other then your direct Dolby and DTS. For example my previous Onkyo had 31 and it was half the price years ago. It also wasn’t easy to set up, everything is buried in multiple sub menus and you have to set every field up separately. Once Onkyo released it was finally shipping the new THX receivers I returned this one and ordered the new Onkyo.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We very much appreciate your feedback. Customer satisfaction is a priority because valued customers like you help us continue to be one of the leading brands in quality sound products. I want to point out that switching from 31 sound modes may not be necessary or preferred for most users. Our experience is that providing a few essential sound modes provides a more user-friendly operation. Thank you for giving us an opportunity. We are glad you found something you enjoy. denon

  • Rated 5 out of 5 stars

    Nice Demon AVR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great customer service. Pick up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AVR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pairing with old tv upgrade, very nice addition for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Plenty of power for surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Technology proof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great invest for future, supports 8K and 7.2 channel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound set up was much better than my older mod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life long Denon owner. This one was has been the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! We are glad we bought the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Receiver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver at a great price. I wanted streaming services and this receiver has all of them integrated. Easy setup as well.

    I would recommend this to a friend