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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the AVR-S960H's exceptional sound quality and ease of use, frequently praising its straightforward setup and powerful performance. Many appreciate the inclusion of convenient features like Bluetooth and 4K compatibility, while some users experienced issues with heat generation and input switching. The receiver's value for its price point is also a recurring positive comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-671 of 671 reviews
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been awesome. Works like it says it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has worked well for me for many years! The only flaw is the need for an external component for 4k hdr 120hz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rockin mid-level AVR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY thing I can see that I would add is for multiple input hardware (ie RCA, spring activated bare wire connectors, etc) for sub-woofer speakers. Otherwise, this lil AVR rocks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some great help setting out equipment up. They offer some great suggestions that we took and love it. New receiver is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product by Denon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product with state of the art feature allowing every type of audio and video input and virtually every known audio output format. Works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon AV Dreceiver - Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. My sister has the exact same one and she recommended it to me. Great brand so you can't go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but it takes another step to turn it on. A little on the spendy side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home theater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver is working well. It took a couple visits by Geek Squad to get complete function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular usage for TV, great. If you want to use it to game, not great. Does not perform. Intermittently supports 4k @120. Denon support is no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mike B.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works. It started giving me problems after 2 years of ownership, and now it completely doesn't work. I will never buy another Denon product ever again. I've had Sony, Onkyo, Yamaha and others over the years and this was by far the worst of them all. I wish I had read the reviews bfore buying because others feel the same way.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned receiver 3 months and off to repair shop! Nothing more annoying, sorry I purchased!

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We are truly sorry to hear about the negative experience you are having with the receiver. Your satisfaction is our top priority. If you require further assistance in troubleshooting, please do not hesitate to reach out to Denon General Customer Service Phone: 800-497-8921 denon