Customer Ratings & Reviews
- Model:
- AVR970H
- SKU:
- 12828855
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Perfect receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver! Works perfect with our video and audio setup!
I would recommend this to a friendToo Hot To Handle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the performance of this receiver.Could only listen to a song and a half and the receiver would kick out on high temperature even though it was well ventilated and open area on top and bottom also had a fan for cooling and it didn’t help, so I would not recommend this receiver at all.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We apologize for our experience. Please feel free to contact our support team, allowing us to gather further information and provide support. System matching and or connection may need to be addressed. We look forward to speaking with you. https://www.denon.com/en-us/support/contact-us.html
Denon Receiver
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love it. Great product for a started Home Theatre room.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, great tech support by denon when I had problems with installation.
I would recommend this to a friendGreat AVR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with Martin Logan XT40's this AVR is great!
I would recommend this to a friendAVR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking to upgrade this is the one to get.
I would recommend this to a friendDenon setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get geek guys three times to set it up right (?).
No, I would not recommend this to a friendIll keep my old receiver.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with this avr receiver, my 1990s Onkyo blows this away. Sounds grwat for movies, and TV, but im more of a Music listener especially records.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We're sorry to hear that the receiver didn't live up to your expectations. At Denon, we're committed to delivering the best audio experience possible, which is why we take your feedback seriously. We recommend considering our AVR-X3800H receiver, which is equipped to meet and exceed your expectations. If you need any assistance, our product support team is available to help you. You can reach out to Denon Product Support at 800-497-8921, Mon-Fri from 9 AM to 9 PM EST and Sat from 10 AM to 7 PM EST.
Good easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had more watts per channel, everything else is a breeze
I would recommend this to a friendDenon AVR s970H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and provides technical update for entire system.
I would recommend this to a friendNot A Very Good Reciever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I remember when Denon was a quality name in audio, but I returned this one after a couple of days because it just would not recognize my surround sound rear channel speakers! I tried everything but had no luck. The weird thing is, the receiver wound perform a sound check of all speakers to get the optimal output to the speakers, and sound came out of every single one during the test. After two frustrating afternoons I finally threw in the towel and returned it. The price was decent but if it doesn't function the way you need to it could be free and still be junk.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello,
We are sorry to hear about your experience regarding our receiver. The lack of rear channels can occur based on the mode the receiver is in or the source material that the receiver is decoding. If the mode is set to one that does not output to rear channels, then you will not hear anything. If the source itself does not have any information in the rear channels, then the receiver cannot output audio that does not exist. This will be true of any receiver. If put in Multi Channel Stereo mode, then the receiver would have taken an existing stereo mix and split it across all the speakers to simulate surround sound, this may have been an alternative if the source you were feeding to the receiver was available in stereo only. I hope that you would be willing to give us another chance to show you why we are highly regarded and if you do, you can always reach out to us directly for support on how to best setup your system.
more simlicity please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is the MOST difficult one to set up and use that I've ever owned Bar none. It' too complicated for a beginner user .
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello,
Thank you for your purchase! To enhance your experience, please feel free to contact our Customer Care team, and we will gladly assist you with the setup. I have also attached the receiver's web manual link for your convenience.
- https://manuals.denon.com/AVRS970H/EU/EN/index.php
Sincerely,
Denon
1-800-497-8921
Good Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound. Plenty of options on sound and clear connectors for TV and stereo. Could use a little more wattage, but it is sufficient.
I would recommend this to a friendCaught on fire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box in mint condition... Caught on fire after 3 months. Best buy or Geek Squad had removed the serial number sticker which voided the factory warranty, which i didnt know until after i shipped it off to the repair facility that Pioneer dorected me to. Needless to say after battleing with Pioneer for weeks they sent me a factory refurbished unit. Its for sale on ebay now. Save your self the hassle and just get a Denon. Pioneer isnt what it used to be...
No, I would not recommend this to a friendBuyer be ware and read the fine print.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased receiver and within a month stopped working it was past the 14 day return policy. Best Buy would do nothing about it. Had to repack the product and send it to a 3rd party repair shop for sony. Neither bestbuy or sony would offer to replace my 1 month old receiver. So now im waiting for the product to be repaired and sent back. If i wanted a refurbished product i would have bought one for cheap.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We regret to hear about your experience with Sony. If you are interested in Denon, we are here to assist. Please feel free to contact us with any questions at 1-800-497-8921. Sincerely, Denon
Worst Installation EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give BestBuy a -0, I would. The service provided to install my new TV and receiver was substandard at best. It has been a week since they tried the first installation, which failed because the receiver was not working correctly. They told us it was our cable box. I got a new cable box, but it's still not working. They came out on Monday, 11/27/23, to try again, and it didn't work. The receiver does not work correctly. They were supposed to be here today, Thursday, 11/30/23, and didn't show up because they made a mistake arranging the appointment. Now, they want us to wait until Tuesday, December 5, to have somebody come out and swap the receiver for a new one. Which means somebody must be home again. Meanwhile, they are not paying for my time off to be home and wait for them. But wait, it gets better. I got a $50 BestBuy gift card offer for my troubles. Yes, according to BestBuy, my two days off from work to wait for them is $50. They must be kidding. This installation is beyond HORRIBLE. Please don't go to Best Buy. Go to PCRichards or buy it on Amazon. BestBuy sucks !!
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello, sorry to learn of your frustration. If further setup assistance is needed, please don't hesitate to reach out to our product support team.
Denon Product Support Team Contact
800-497-8921
Mon - Fri: 9AM - 9PM EST
Sat: 10AM - 7PM EST
False advertisement READ
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did like the sound output of this amp. But it states it pass 4k@120 HZ. It does not due to a bad chipset. I think models after certain serial numbers have the updated chipset. But I bought brand new and after many hours of frustration I found this out after digging the internet. Denon fix is to send a separate box that needs power but only send 1 HDMI. Not acceptable. Only buy this if you plan to use this for audio only or sending 4k video at 60hz.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello, we are sorry to learn of your frustrations. I do want to point out that the issue you speak of is from years past. The AVR-S970H is equipped with the ability to pass 4K/120HZ video signals, no matter the serial number. There may be a setting that was overlooked. In the video settings, select 8K enhanced. This will activate the 4K/120HZ capabilities. I have attached a link that will help guide you. If you require further assistance, please get in touch with our customer care department by calling 800-497-8921
Mon - Fri: 9AM - 9PM EST
Sat: 10AM - 6PM EST
- https://manuals.denon.com/AVRS970H/EU/EN/DRDZSYuvqzolrz.php
Denon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps dropping signal. Very difficult to setup. Hard to get setup display on tv.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello RandalW,
We're sorry to hear about your experience. To better understand your situation and provide assistance, please reach out to our customer care team at 1-800-497-8921. We look forward to helping you and hope to improve your experience.
Thank you,
Denon
Super Amp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One to Ten: Seven = Set Up Ten: Function Every Time I turn it on “It Works”. Who could ask for more?
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed. I had a sony receiver that was a lot easier to use and made my speakers sond better, for only $250.00
No, I would not recommend this to a friend