Customer Ratings & Reviews
- Model:
- AVR970H
- SKU:
- 12828855
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Broke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave up the ghost after about 6 weeks of use. Puff of white smoke out of the top. Didnt have the remote in the box had to order separately.
No, I would not recommend this to a friendWill not communicate with LG TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will Not communicate with LG TV technicians tried to make repairs on numerous occasions. Still the same result call the helpline numerous occasions. It was actually hung up on seven times
No, I would not recommend this to a friendNot powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Denon s970H is not as powerful as I though. I have a set of Leach kit speaker and the sound is not as strong as I would I.
No, I would not recommend this to a friendDO NOT BUY THIS
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced once, still doesn't work ... and Best Buy tells me they don't repair receivers! $2,000 down the black hole that is Best Buy. I will never, EVER buy anything from them again. All promise, no performance.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello. Sorry to learn of your AVR-S970H developing a defect. It doesn't happen with many of our models, but when such an even occurs, we have Service Centers all over North America to assist. Here is a link to a web page which lists all the locations of our Service Centers nationwide: https://www.denon.com/en-us/support/service-centers.html
No Denon for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was difficult to set up ANDI did not like the sound.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Dear William,
We are sorry to hear that you were not completely satisfied with the receiver. If you need any assistance in the future, please do not hesitate to contact our support team. We hope you will consider giving Denon another opportunity down the line.
Sincerely,
Denon
800-497-8921
Bad receiver
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this receiver for less than 8 months and already have issues with it, sounds is ok
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Thank you for providing us with your feedback. We are sorry to hear that you have been experiencing issues with your receiver. We value your satisfaction and aim to offer high-quality sound products. To help us understand your situation better, we kindly request you to contact our customer support team at 800-377-7655. They will be able to assist you further.
Don't Let BestBuy Inistall for You
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We don't know because the tech Best Buy sent to set everything up was terrible, and even after we complained, instead of sending someone else, they sent the same guy, Manuel. Still doesn't work properly - sometimes on, sometimes off with no rhyme or reason.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello Caren,
We are sorry to hear about your experience with Best Buy, there is nothing we can do on their end but if you do require any assistance, please give our customer care team a call at Product Support: 800-497-8921 and we can assist in setup and other questions.
Good product - beware of open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box - had to return it due to bad AV card. Return process was seam less though.
No, I would not recommend this to a friendOVER RATED!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough power output. My Pioneer from 2005 was way louder!
No, I would not recommend this to a friendReturned didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned didn't work. So not sure what else to say
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We sincerely apologize for your experience and appreciate your feedback. If you require any assistance, please do not hesitate to reach out to our product support team at 1-800-497-8921.
Denon
not the Denon I used to know
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To many HDMI problems and two few alternate connections. Zero coaxial. Just to name a few.
No, I would not recommend this to a friendRefund of second Receiver Amp is going to be done?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item came and did not work per our Geek Squad Technician. Also the Roku started to buffer when we were streaming on two TVs. My son wants me to keep the cable box from Spectrum in the Basement.
No, I would not recommend this to a friendBad product? Bad installation?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay connected to tv. Geek squad put it in. Don’t know why it sucks so bad.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We are sorry to learn of your frustrations. Don't hesitate to contact the Denon Product support team for assistance. Product Support: 800-497-8921
If connected via HDMI, HDMI is a two-way connection. Confirm that the HDMI CEC control feature is activated in both the TV and the Receiver. We look forward to speaking with you.
Steve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to operate & when the volume got too loud - would turn itself off.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello, the Denon AVR-S970H has many features that allow you to customize your output and enable your system for the optimal experience. Please do not hesitate to reach out if you require assistance configuring your receiver for maximum performance capability. https://www.denon.com/en-us/support/contact-us.html
Bad then good advice from geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on the advice of geek squad but it turned out I didn’t need it to address my problem so I returned it.
No, I would not recommend this to a friend????????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work, after two weeks it just doesn’t work
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello, we are sorry to hear about your frustrations. The Denon AVR-S970H has many features that allow you to customize your output and enable your system for the optimal experience. Please do not hesitate to reach out if you require assistance configuring your receiver for maximum performance capability. Denon customer support can be reached by visiting https://support.denon.com/
Denon - AVR-S970H 90W 7.2 Ch Receiver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this receiver replace a Onkyo 7100 and it is night and day difference in sound and quality! The Denon S970H is so easy to set up and it makes my system sound amazing!!!
I would recommend this to a friendBrand response from Denon Team
Posted .Hello LinaM. We're pleased to hear you are enjoying your AVR-S970H, and the improvements to your system you have experienced. Thank you for choosing Denon.
Perfect Surround Sound Addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded an older Denon receiver and are very glad we did. It manages our 5 speaker system inside and 2 speakers outside. It was easy to setup and integrated with our TV and Apple TV.
I would recommend this to a friendBrand response from Denon Team
Posted .Hello KCPop. We appreciate you taking the time leave a review for the AVR-S970H. We're happy to hear all is well with your indoor and outdoor audio requirements. Thank you for your loyalty to Denon.
Amazing purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up Great sound Good value Subwoofer is nice
I would recommend this to a friendGood avr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear sound enough power for my room easy to set up
I would recommend this to a friend