Customer Ratings & Reviews
- Model:
- AVR970H
- SKU:
- 6519391
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the AVR-S970H receiver, particularly praising its amazing sound quality and ease of use. Many find the setup process to be simple and appreciate the ample power it delivers, as well as its value. The Bluetooth and HDR features are also well-received, while a few customers noted some concern about heat.
This summary was generated by AI based on customer reviews.
A Wonderful Theater Room Receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with easy installation for my theater room.
I would recommend this to a friendPerfect receiver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great receiver! Works perfect with our video and audio setup!
I would recommend this to a friend- Cons mentioned:Heat
Too Hot To Handle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the performance of this receiver.Could only listen to a song and a half and the receiver would kick out on high temperature even though it was well ventilated and open area on top and bottom also had a fan for cooling and it didn’t help, so I would not recommend this receiver at all.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We apologize for our experience. Please feel free to contact our support team, allowing us to gather further information and provide support. System matching and or connection may need to be addressed. We look forward to speaking with you. https://www.denon.com/en-us/support/contact-us.html
Love this receiver !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase, pushes my kilos h 7.1 speakers very well!
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, great tech support by denon when I had problems with installation.
I would recommend this to a friend
Denon Receiver
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great product for a started Home Theatre room.
I would recommend this to a friendGreat AVR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with Martin Logan XT40's this AVR is great!
I would recommend this to a friendAVR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking to upgrade this is the one to get.
I would recommend this to a friend- Pros mentioned:Sound quality
Ill keep my old receiver.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with this avr receiver, my 1990s Onkyo blows this away. Sounds grwat for movies, and TV, but im more of a Music listener especially records.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We're sorry to hear that the receiver didn't live up to your expectations. At Denon, we're committed to delivering the best audio experience possible, which is why we take your feedback seriously. We recommend considering our AVR-X3800H receiver, which is equipped to meet and exceed your expectations. If you need any assistance, our product support team is available to help you. You can reach out to Denon Product Support at 800-497-8921, Mon-Fri from 9 AM to 9 PM EST and Sat from 10 AM to 7 PM EST.
Denon setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get geek guys three times to set it up right (?).
No, I would not recommend this to a friendGood easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had more watts per channel, everything else is a breeze
I would recommend this to a friendDenon AVR s970H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and provides technical update for entire system.
I would recommend this to a friendNot A Very Good Reciever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I remember when Denon was a quality name in audio, but I returned this one after a couple of days because it just would not recognize my surround sound rear channel speakers! I tried everything but had no luck. The weird thing is, the receiver wound perform a sound check of all speakers to get the optimal output to the speakers, and sound came out of every single one during the test. After two frustrating afternoons I finally threw in the towel and returned it. The price was decent but if it doesn't function the way you need to it could be free and still be junk.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello,
We are sorry to hear about your experience regarding our receiver. The lack of rear channels can occur based on the mode the receiver is in or the source material that the receiver is decoding. If the mode is set to one that does not output to rear channels, then you will not hear anything. If the source itself does not have any information in the rear channels, then the receiver cannot output audio that does not exist. This will be true of any receiver. If put in Multi Channel Stereo mode, then the receiver would have taken an existing stereo mix and split it across all the speakers to simulate surround sound, this may have been an alternative if the source you were feeding to the receiver was available in stereo only. I hope that you would be willing to give us another chance to show you why we are highly regarded and if you do, you can always reach out to us directly for support on how to best setup your system.
Worst Installation EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give BestBuy a -0, I would. The service provided to install my new TV and receiver was substandard at best. It has been a week since they tried the first installation, which failed because the receiver was not working correctly. They told us it was our cable box. I got a new cable box, but it's still not working. They came out on Monday, 11/27/23, to try again, and it didn't work. The receiver does not work correctly. They were supposed to be here today, Thursday, 11/30/23, and didn't show up because they made a mistake arranging the appointment. Now, they want us to wait until Tuesday, December 5, to have somebody come out and swap the receiver for a new one. Which means somebody must be home again. Meanwhile, they are not paying for my time off to be home and wait for them. But wait, it gets better. I got a $50 BestBuy gift card offer for my troubles. Yes, according to BestBuy, my two days off from work to wait for them is $50. They must be kidding. This installation is beyond HORRIBLE. Please don't go to Best Buy. Go to PCRichards or buy it on Amazon. BestBuy sucks !!
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello, sorry to learn of your frustration. If further setup assistance is needed, please don't hesitate to reach out to our product support team.
Denon Product Support Team Contact
800-497-8921
Mon - Fri: 9AM - 9PM EST
Sat: 10AM - 7PM EST
False advertisement READ
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did like the sound output of this amp. But it states it pass 4k@120 HZ. It does not due to a bad chipset. I think models after certain serial numbers have the updated chipset. But I bought brand new and after many hours of frustration I found this out after digging the internet. Denon fix is to send a separate box that needs power but only send 1 HDMI. Not acceptable. Only buy this if you plan to use this for audio only or sending 4k video at 60hz.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello, we are sorry to learn of your frustrations. I do want to point out that the issue you speak of is from years past. The AVR-S970H is equipped with the ability to pass 4K/120HZ video signals, no matter the serial number. There may be a setting that was overlooked. In the video settings, select 8K enhanced. This will activate the 4K/120HZ capabilities. I have attached a link that will help guide you. If you require further assistance, please get in touch with our customer care department by calling 800-497-8921
Mon - Fri: 9AM - 9PM EST
Sat: 10AM - 6PM EST
- https://manuals.denon.com/AVRS970H/EU/EN/DRDZSYuvqzolrz.php
- Pros mentioned:Sound quality
Good Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound. Plenty of options on sound and clear connectors for TV and stereo. Could use a little more wattage, but it is sufficient.
I would recommend this to a friend Broke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave up the ghost after about 6 weeks of use. Puff of white smoke out of the top. Didnt have the remote in the box had to order separately.
No, I would not recommend this to a friendSuper Amp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One to Ten: Seven = Set Up Ten: Function Every Time I turn it on “It Works”. Who could ask for more?
No, I would not recommend this to a friendNot powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Denon s970H is not as powerful as I though. I have a set of Leach kit speaker and the sound is not as strong as I would I.
No, I would not recommend this to a friendDO NOT BUY THIS
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced once, still doesn't work ... and Best Buy tells me they don't repair receivers! $2,000 down the black hole that is Best Buy. I will never, EVER buy anything from them again. All promise, no performance.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello. Sorry to learn of your AVR-S970H developing a defect. It doesn't happen with many of our models, but when such an even occurs, we have Service Centers all over North America to assist. Here is a link to a web page which lists all the locations of our Service Centers nationwide: https://www.denon.com/en-us/support/service-centers.html