Customer Ratings & Reviews
- Model:
- AVR-X2700H
- SKU:
- 6421385
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the AVR-X2700H's sound quality, ease of use, and straightforward setup process. Many appreciate its powerful performance and consider the price reasonable for the features offered. While some users experienced HDMI connectivity challenges, the positive feedback on the sound and user-friendliness outweighs these concerns. The HEOS app and 8K compatibility are also frequently praised.
This summary was generated by AI based on customer reviews.
Worst experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever I returned all the items. I will never recommend Best Buy for sound system installation or any installation. Worst of all is calling the 800 number which are not in the US. Worst experience ever
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We would like to apologize for the negative experience you had. If we can be of any assistance in the future, please do not hesitate to reach out. Denon General Customer Service
Phone: 800-497-8921
Overpriced, outdated app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed sound quality, horrible iPhone interphase. I bought it to replace my 4 year old Yamaha Advantage 770 but it wasn’t even close. Harsh sound. Outdated app. Not worth it.overpriced.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We would like to apologize for the negative experience you had with the receiver. If we can be of any assistance in the future, please do not hesitate to reach out to Denon General Customer Service
Phone: 800-497-8921
Get what you pay for.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for HDMI 2.1. Sound quality is super low / poor. We struggle to hear. Switching from console to tv takes long.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Sorry to hear of your experience. The Denon AVR-X2700H has many features that allow you to customize your output and enable your system for the optimal experience. If you require assistance configuring your receiver for maximum performance capability, please do not hesitate to reach out.https://support.denon.com/ We look forward to speaking with you and restoring your trust back in Denon.
Worst purchase ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after 15 months...just out of warranty. Only 1 hdmi ports work. Even did a full system reset to see if that would help. That was on top of the 2.1 issue. Worst purchase ever. All of my receivers have lasted for year....steer clear of Denon
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We are terribly sorry to hear of your experience. Have you tried a firmware update as this may help with the HDMI inputs? If we can be of any further assistance, please do not hesitate to reach out. https://support.denon.com/
Buyer Beware
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has issues with a chip and the fix is 6 months out for the repair! Buyer beware!
No, I would not recommend this to a friendBrand response from Denon Team
Posted .I would like to apologize for your frustrations. Your satisfaction is our top priority. If you require further assistance in troubleshooting, please do not hesitate to reach out to Denon Customer Service Phone: 800-497-8921
or send an email using link provided https://support.denon.com/
Denon2700
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit (AVR-X2700) failed after the calibration and final hook up. Geek Squad number 2 came back after Shawn at local store set up a fix and all seems to be working well.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello, we are happy to hear that your receiver is up and running. If any further assistance is required, please feel free to reach out to our customer support team by visiting https://support.denon.com/.
Not_Working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product delivered, but not connected and working as per agreement.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .If the receiver was to be professionally installed, please reach out to the Geeksquad. Any further assistance needed, please reach out to Denon General Customer Service
Phone: 800-497-8921
Disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I read and read educated myself and came up with this most disappointing purchase as my decision. It worked great for the first two years but starting late in 2022 the unit would shut off and also shut off the tv at the same time. At first it was several months between when it would have these episodes but eventually it was weekly. Today May 30th 2024 about 3.5 years after being purchased it finally gave up completely and no longer plays anything. Very sad experience with Denon.
No, I would not recommend this to a friendDon’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gotta tell you I’m not happy with this Denon receiver. Constantly is shutting down due to some sort of fault. Recommended to check the speaker wires. Did that multiple times it would work for a couple weeks then shut down again. Constantly doing this. If it is an issue with the speakers then why doesn’t it not work from initial set-up. Nothing has changed with the speaker wires. And the speakers are the same speakers and wires. Speakers are above the standard requirement. customer service wants me to pay for it to be shipped back to them. I think a company that is supposed to have a quality product should send me the packaging and pay for the shipment back to them. My 2 cents. Should have kept my Sony RX.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We're very sorry to hear about your experience with the AVR-X2700H receiver. Thank you for sharing your feelings regarding our support. Our team is continually working hard to improve the overall experience for our customers, and we will be escalating your feedback to the team. Thank you