Customer Ratings & Reviews
- Model:
- AVR-X3700H
- SKU:
- 6421384
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the AVR-X3700H for its exceptional sound quality, ease of use, and straightforward setup. Many appreciate the Dolby Atmos functionality and the receiver's powerful performance. However, some users note that the receiver generates significant heat and that the remote control could be improved. The price point has also been mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
Tech support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rasheen was awesome!!!Met and surpass expectations.
I would recommend this to a friendGood Amp, may be overkill for you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent receiver. A bit overkill for our applications
I would recommend this to a friendNice recuever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the wait after being unavailable for slmost 3 months.
I would recommend this to a friendDenon downgraded the DAC and raised the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware that Denon changed the DAC (Digital to Analog Converter) model used in this unit from an AKM DAC to a TI PCM5201A DAC. The new DAC has considerably lower THD than the original AKM part. While Denon did this due to supply issues, they should have changed the model number to clearly distinguish units with the inferior DAC! The DAC is the heart of a modern AVR's audio quality, and audio performance will always trail, at best, slightly behind the DAC. The old part had a THD of -107dB, the new part -93dB. Will you hear these differences? Maybe, maybe not. The point is that it is a significant performance change (dB is a logarithmic unit) and the manufacturer (and BestBuy) should have made this change clear. Now I'm stuck with a unit that will permanently have a lower resale value than earlier units of the same model, and it cost more than the earlier production units as well.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .AKM and Sound United brands have a longstanding history of working together, the loss of their factory was a big blow to the audio industry. However, Denon and Marantz procurement and engineering teams are continually searching for, benchmarking and partnering to advance new technology to prepare for circumstances like this. With every new product, our leading engineering teams ensure full system integrity across thousands of individual parts to meet sound quality standards for each brand.
It was a significant effort for Denon and Marantz’s respective engineering teams to select alternative components which met the requirements and standards for both brands. Once selected, each team redesigned peripheral circuits and software, and underwent extensive sound quality evaluation and tuning by each brands’ sound masters to ensure an analogous level of performance. We are pleased to share our teams successfully maintained the DNA and characteristics of Denon and Marantz products, meeting the high standards of each brands’ Sound Masters and delivering the sound experience our loyal customers know and love.
- Pros mentioned:Sound quality
Not as advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This amp really wakes my speakers up. Everything sounds amazing. Only issue is it doesn’t work as advertised. Receiver does not pass though 4k/120hz from my Xbox series x
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We're very sorry for the poor experience. We will have a permanent solution for that issue in the near future. In the meantime, we suggest either outputting at 4K/60 from the Xbox X through the AVR or you can connect the Xbox X directly to your display and then use ARC/eARC to feed the audio back from the TV to the AVR.
Junk.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first and last Denon product. Complete garbage, lost a rear Channel after a month. Denon’s customer service is the worst ever. The unit was repaired and still doesn’t work correctly. $1200 pile of junk. Denon won’t replace the unit, and Best Buy wouldn’t replace it out of the 14 day window, so Best Buy sucks as well.
No, I would not recommend this to a friendNone
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t use yet due to disconnection of tv till I do will let u know
I would recommend this to a friendShould be fixed before sold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should not legally be sold as a 4K 120hz receiver will not pass trough my Xbox series x signal and no info as to if it will be fixed
No, I would not recommend this to a friendBroken out of the box
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say. I was excited to get this receiver in my home theater and it was broken straight out of the box. Each time the receiver turns on, after about 5 seconds it turns off and the red standby light starts flashing. Nothing is plugged into the receiver. Tried all the online trouble shooting I could and nothing works. It's very disappointing.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We're very sorry for the poor experience. The unit is going into Protect. This happens when the unit sees an abnormality and shuts down to avoid damage. If the unit is going into Protect with nothing connected to it, then it already incurred internal damage and will need to be evaluated under warranty by an authorized service center or replaced by your dealer.
title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.underpowered and overpriced 8k hdmi 2.1 processor issues
No, I would not recommend this to a friendBlew up
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this Denon for 3 months everything has been great I was jammy out for a few hours then boom over heated now I have no sound
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We would like to apologize for the issues you are experiencing with the AVR-X3700H. We'd like to learn more about your specific situation and make things right by providing some information and/or troubleshooting to help resolve the issue. Please reach out to
Denon General Customer Service
Phone: 800-497-8921, or use the live chat feature on our webpage. You can also get in touch by email https://support.denon.com. We look forward to speaking with you and restoring your trust back in Denon.
Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver did not work and have to wait 3 weeks before getting a replacement. Not the Techs fault they did a great job!
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Thank you for your valuable feedback. We sincerely apologize for the problems you've been facing with the unit. Customer satisfaction is a priority for us because it is valued customers like you that help us continue to be one of the leading brands in quality sound products. I will share this with our customer support team. Please feel free to reach out with any further questions.
Denon disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up system and have had issues as soon as setting up. The Audssey set up is useless does not work, have tried two microphones and now Denon wants me to drive the receiver to a service center, nearest one 3 hours away. Spent too much money on this unit for it to be defective. The waiting time for microphone to be sent out has now made it unreturnable. If you have problems return right away!
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Thank you for your valuable feedback. Customer satisfaction is a priority because valued customers like you help us continue to be one of the leading brands in quality sound products. We want to learn more about your specific situation and make things right by providing some information and troubleshooting to help resolve the issue. We look forward to speaking with you and restoring your trust in Denon. https://support.denon.com/.
Troubles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have had issues since it was set up The audio keeps quitting and after 45 minutes it seem to come on tried resetting and that did not work was bought on April the 4th 12021
No, I would not recommend this to a friendBrand response from Denon Team
Posted .We apologize for the troubles you are having with your AVR. Couple things to consider, is the receiver over heating inside a cabinet? The receiver needs some air to breath. If inside a cabinet, you can either leave the door open when in use or remove the back of the cabinet. Also, check all speaker wire connections to be sure nothing is crossed as this could lead to the receiver shutting off. Please feel free to call Denon customer service at 800-497-8921
Too complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to return. Having difficulty setting it up. Sorry.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Sorry to learn you are not thrilled with your AVR-X3700H. This receiver has many features that allow you to customize your output and enable your system for the optimal experience. If you require assistance configuring your receiver for maximum performance capability, please do not hesitate to reach out.
- Pros mentioned:Setup, Sound quality
Great AVR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am currently using the AVR X3700H in a 5.1 configuration and the sound is great. Set-up was pretty easy and Audyssey gave me excellent automated results. It is a little hard to find low level setting data in the manual but google queries are a big help.
I would recommend this to a friend help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.please help does this receiver have enough power to power bowers &wilkins 702s signature speakers?
I would recommend this to a friendBrand response from Denon Team
Posted .Hello and thank you for your question. Yes the Denon AVR-X3700H will has plenty of power for the wonderful Bowers and Wilkins 702 speakers.
Doesn’t work well with next gen consoles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do 120hz pass through on xbox or ps5.. so if you’re looking for this features. Don’t get this.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .The X3700H does pass 4K/120 and 8K from the PS5 and has been tested to make sure that it does. Please make sure you have the 4K/8K Signal Format menu option set to "8K Enhanced" when using the PS5 with the X3700H. (GUI: Video - 4K/8K Signal Format) For any other 4K/120 or 8K source device, we will have a permanent fix coming soon.
Audio is not working from any input device
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its worst product, Input devices are not working properly reset many times
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Customer satisfaction is a priority for us because it is valued customers like you that help us continue to be one of the leading brands in quality sound products. We'd like to learn more about your specific situation and make things right by providing some information and/or troubleshooting to help resolve the issue. Be sure to complete setup using the Audyssey feature. Test inputs with -30 volume level. Look forward to hearing from you.
No 4k @ 120hz
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No 4k @120 hz despite listed as a feature. 1 star until issue is fixed.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .The AVR can pass 4K/120 and 8K resolutions from most 4K/120 and 8K sources. We are having a problem with one specific 4K/120 source and we will have a solution for that coming very soon.