Customer Ratings & Reviews

It was easy enough, albeit tedious to set up the hardware, but well worth it to enjoy its performance. I did have to turn off the hardware control on my SONY Blue Ray player to resolve some conflicts.

Very nice receiver with all the bells and whistles. Very nice app , can’t go wrong with Denon .

Love this receiver. So far the set up and install went super easy. This was a great buy for the new home theater with Martin Logan speakers, Fire Cube, PS5 and my Dish receiver.

awesome piece of equipment, and quality and expertise were top notch.

bought it open box at a great price unit very good condition it has all the inputs i was looking for and more it replaces my old yamaha stereo which does not have cdmi inputs only rca

Absolutely a beast! Have it set up for 11.1 using atmos speakers and a 2 channel external amp for the two back speakers. Like having imax in my living room

Excellent product! Customer service agent put together a great package. The family loves it!

I was so excited to finally upgrade after many, many years with my current receiver. The new Denon worked great, sounded great with my new Klipsch speakers, for 19 days until the network error. This must be somewhat common as it was easy to find the 2B02 error online. BuyBest was completely useless because the unit is outside of the 15 window and I did not purchase the expensive extended warranty. This was extremely disappointing since I have been a long time BestBuy customer and credit card holder. Denon is going to honor their warranty but it does not look like shipping is included for the return to the service center. I think all future purchases for electronics will be through Crutchfield since the customer experience and customer service has been top notch. In fact, I should have purchased the receiver through Crutchfield since it was the same price but I was impatient and deceived to pick it up at a local BestBuy store. This has become a painful and expensive reminder that customer service is dying.

When this unit was on sale and you could stretch funds. This unit hands is best all around receiver to have

Works great except occasionally it’ll turn back on after I turn it off, then after about five seconds it’ll turn off again…

The receiver is now a computer. You can no longer just hook it up and it works. The settings are a challenge to get right. The interface is frustrating. The automated set up would not work, unless you already had it hooked up and working. (?!?!) The manual (300+ pages) does not make sense at many points. For example….it took me 45 minutes to do the FM/AM presets. It is almost easier to get the the right area and then just play with the remote/interface and learn it as you go. The worst thing was the speaker configuration settings. So complex it took me four hours to get the system to recognize the back surround speakers. The trick is that you must select that you have side surround speakers (even though they do not exist) in order to get the option to have back surround speakers. Also note the sound types on the colored buttons at the bottom of the remote. You might need to set them every time you change inputs. Generally, it could use more power. Plan to spend hours every weekend for a solid month to get this receiver fully up and running.

I see no issues with the receiver; however, time has not permitted me to make fully enter act with the system.

It seems to work. We have had some clunky installation issues and I still get message about something needing to be connected to the right port. However, the sound seems to work as advertised.

I Really like the versatility of the unit. I was able to add my Sonos speakers to play in the theater room as well

Upgraded from the Denon AVR-S960H. This new receiver is leaps and bounds better than the last last release. More inputs, but best of all 6 8K HDMI Inputs.

Bought this for our living room. Love that it allows for two zones which helps when watching football or listening to music.

Excellent receiver with all the latest features and awesome connectivity

Very pleased with this purchase. Lots of loud clicks when it gets up and running, not sure if that is normal for these things.

So far so good. I had just bought the s970 denon receiver amazing product but i wanted more options and a reasonable price. Has a great processor. And a wide range of speaker setups.

Excellent AVR to control your tv viewing from all sources.