Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,499.00
Save $300
The comparable value is $1,799.00

Customer reviews

Rating 4.5 out of 5 stars with 282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 282 reviews
  • Rated 2 out of 5 stars

    Just okay - using it mostly for surround sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with a new LG TV. * The eARC/CEC functionality between these two is terrible - takes several minutes if it works. * I can't (or haven't found how to) EQ the overall sound as there is no treble/bass knobs. * I tried the 8K upscaler but it makes it look much worse than whatever source is provided. * Because the new tv has all the streaming apps built in - this AVR is really just for sound. Most of the bells & whistles go unused in this receiver. * My predecessor Yamaha receiver is almost identical in functionality (without the latest Atmos, etc.) so I think any brand may have performed equal in my situation. To me its not much of an upgrade and I don't have any praises to sing for Denon, sorry.

    No, I would not recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello JT20,

      We at Denon are sorry to hear about your experience. If you need any further assistance with troubleshooting, please don't hesitate to reach out. I am confident that our Product Support team can guide you through some features that will enhance your experience.

      Best regards,  
      Denon  
      Product Support  
      1-800-497-8921 denon

  • Rated 5 out of 5 stars

    Denon AVS X-3800H runs hot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioning well and has lots of features,however, it does run at a fairly high temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 12 old receiver This was the best purchase of my whole sound system. 10 stars !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dennon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for fairly large house home theater and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was amazing and buying from best Buy is worth instead any other suppliers, in addition took annual membership to get more discounts. love to be a member of Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy enough, albeit tedious to set up the hardware, but well worth it to enjoy its performance. I did have to turn off the hardware control on my SONY Blue Ray player to resolve some conflicts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3800h and received it next day, ran all my new speaker wire and mounted some rear speakers, opened up box and notice it wasnt in plastic, then notice it looked different then in picture, model on item showed 3700. Either someone at best buy pulled a fast one or someone put a refurbished one in a new box and i was the unlucky one to puchase. Best Buy Phone customer service was excellent which is why i put 3 stars, when i receive right receiver ill rate either 5 or lower depending on actually item. Im coming from a denon S960. Unfortunately i already unhooked it and not trying to plug everything back up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    denon 3800 worked great for about 2 years. A couple weeks ago the speakers popped, it went into protection mode and had a burnt smell. Sent it in for warranty repair (got damaged during shipping it was just cosmetic so I paid to get that repaired) got it back yesterday set everything up and after about 5 minutes it did the same thing. Fedex denied my damage claim said denon had to send the claim. Denon customer service keeps saying they escalated it to higher ups. Havent heard anything. They said the same thing when it blew up the second time. Ill probably have to send it in for repair again and if it fails after then they might replace the unit with a refurbished unit even though i purchased a brand new one. Look at pioneers or onkyos stay away from denon. A google/facebook search will show these 3800s are failing. $1800 brick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver. So far the set up and install went super easy. This was a great buy for the new home theater with Martin Logan speakers, Fire Cube, PS5 and my Dish receiver.

    I would recommend this to a friend
    • Brand response from Denon Team
      Posted .

      We are pleased to hear you are making the most of your AVR-X3800H. It's a model of which we are very proud. denon

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    This is a beast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a beast! Have it set up for 11.1 using atmos speakers and a 2 channel external amp for the two back speakers. Like having imax in my living room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Little Complicated

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad out at least twice to adjust the sound and communication through our speakers. It is a bit complicated for our use. This last time we were told not to even use the Denon remote and just use the volume control on the TV remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    denon ave x3800

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it open box at a great price unit very good condition it has all the inputs i was looking for and more it replaces my old yamaha stereo which does not have cdmi inputs only rca

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need at the right price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the power and bells & whistles you could need for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end AVR

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice receiver with all the bells and whistles. Very nice app , can’t go wrong with Denon .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek super squad Alonzo and Colin !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome piece of equipment, and quality and expertise were top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service and Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Customer service agent put together a great package. The family loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you got to have the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this unit was on sale and you could stretch funds. This unit hands is best all around receiver to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Receiver Review

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except occasionally it’ll turn back on after I turn it off, then after about five seconds it’ll turn off again…

    I would recommend this to a friend
    • Brand response from Denon Team
      Posted .

      Hello. Thank you for your review of the AVR-X3800H, and your feedback. It isn't possible to be certain of the cause of the symptom you describe without trouble-shooting, but the first thing to consider with resolving the issue is following this sequence in the on-screen menu:
      Settings > Network > Network Control > Enter > Off In Standby.
      If you are still experiencing this symptom, I suggest disengaging CEC (HDMI Control) in the AVR-X3800H and it's connected devices. denon

  • Rated 5 out of 5 stars

    Unit is OK.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work. We have had some clunky installation issues and I still get message about something needing to be connected to the right port. However, the sound seems to work as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mid-Tier AVR

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Denon AVR-S960H. This new receiver is leaps and bounds better than the last last release. More inputs, but best of all 6 8K HDMI Inputs.

    I would recommend this to a friend