Customer Ratings & Reviews

Great service even though the original order was incorrect.

The workman installing the dishwasher was top notch. He checked everything twice, cleaned up afterwards and even took the time to give us a tutorial of how our new dishwasher worked.

Installer took his time to ensure my dishwasher was level. Clean and worked!

The guys kept us informed of the time of their arrival and when they showed up, they did an exceptional job…the installation was perfect and everything worked well! As a bonus, they cleaned up everything.

Arrived on time, removed old unit and installed new one very quickly. Worked carefully not to damage anything, cleaned up completely. Polite, personable, explained new product and answered questions. We were ver happy with the installation.

I've always loved Bosch because it's quiet. My kitchen is the heart of my home, which is a totally open concept. A quiet dishwasher is imperative, but often the tradeoff was wet dishes. This model offers a novel drying component, so I can have quiet and dry dishes together. Wunderbar!

The process to schedule the installation was not great I specifically spoke with a representative to make sure I was getting the correct bracket to stack the washer and dryer only to find out they ordered the wrong ones after being transferred 3 times. I had to drive twice to best buy because they wanted to charge ridiculous amount of shipping fee on top of that. My best advice would be going directly to the store and not scheduling thru the chat is way more time consuming than in person. The actual installation was flawless.

This whole scenario is why I'm giving 2 stars. The LG dishwasher probably deserves 5 stars as well as the kind man that installed the DW. I have had my new dishwasher in the box for over 1 year due to our build/remodel. I've been trying to get all of our appliances installed with Best Buy since April 2023. The dishwasher was installed about 2 weeks ago now by a super great guy (Josh) and his son that just graduated from HS. They were both very helpful with the install as well as issues I was having with my kitchen faucet! I recommend them HIGHLY - but have had nothing but difficulty with Best Buy from the purchase of appliances to delivery and installation. STILL awaiting installation of my stove top and no phone calls taken or made by BB to help me out! Probably 0 stars for Best Buy for this!! Also, the LG dishwasher seems to be very nice. Cleans and dries dishes very well! Quiet when running. Again, probably 5 stars for this DW.

I up graded to this one and glad I did , it has lots of space and very quite running

Excellent service and very professional. Arrived on time and installed quickly. Very good service.

Kind courteous installers, they were very neat and clean in their work and pointed out a potential problem under my sink while they were here. There was no pressure at all to fix this problem but I did pay extra to get it done on the spot. The $was worth it. The only reason I didn’t give 5 stars is because after they left, I noticed 2 long screws coming through the other side of the island cabinetry where the dishwasher had been installed. Had to cut off and paint over cut ends.

This was the most competent installation that I have ever had in 40 years of home ownership. This installer went well beyond what was expected by me

Install team very professional and prompt. I forgot to order the hose kit and they got on the phone with costumer service and was able to send one out. Everything looks great and works even better!

The installer was excellent. He did a great job installing and even pointed out my water pipes under my sink was corroded and that I should have it looked at. He was very courteous, knowledgeable and did a very professional install.

I cannot say enough about Premiere Logistics and Transportation. They were stellar! Their service has set the bar. The team they sent went above and beyond from the moment they arrived, unloaded the dishwasher, brought it into the house and worked with the upmost professionalism to ensure everything was done perfectly. They went out of their way with the hookups and power supplies that required adustments so the machine would fit. They were cautious, very clean and thorough. This was by far the best experience I have ever had with an appliance installation. Kudos to Premiere Logistics and Transportation and their incredible team!!!

I feel the installation process went very wrong. I had an initial installation date for my dishwasher, but there was an issue with the hot water hook-up. This was clearly not the fault of the technician. He was very helpful, and set up another install appt. for a few days later, so that we had time to get the hook-up fixed. The problem came when another Best Buy team came to haul away the old dishwasher which hadn't been taken out yet. Somehow, the installation for that date got cancelled, and even after I confirmed with someone on the Geek Squad line that a technician would still be out to install, no one showed up. It wasn't until later that day when I called the help line that I was told the install had been cancelled and I would have to wait another 7 days before someone could come to install. I find this pretty unacceptable when it was the company's system that caused the cancellation of an existing appointment. In addition, the text and email update system needs to be refined, as I received multiple texts and emails which provided the exact same information. I do want to make sure to say though, that the technician who came out was extremely nice and helpful and I appreciated that he gave me his business card so that I could call him directly

The space is relatively flexible (would have been nice to have adjustable shelves, but this model doesn't offer them). The machine is very quiet - it is so nice to be able to run it and still listen to the radio in the same room! So far, it seems to clean things really well. We haven't put anything too caked with food in it yet, but the basic dinner dishes and utensils are coming out sparkling.

Installation was perfect and the guys were professional.

Had 2 installers come to my home and they both worked professional together. Had my new dishwasher installed in record time. Would most definitely recommend these 2 installers for any appliances you need installed in your home.

After 2 other dishwashers...1st was installed wrong. 2nd didn't work...I got the best installer ever. He knew what he was doing and was not too quick (like the other 2 that were in and out without any explanation)