Customer Ratings & Reviews
- SKU:
- 3793069
Customer reviews
Rating 4.3 out of 5 stars with 22021 reviews
(22,021 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy never did install my appliance. They had too much trouble trying to schedule everything. Very unhappy with their service. Each time I tried to call to get help, I ended up on hold for a long time and then just transferred to someone else, then went on hold again. In the end, they never answered my question or solved the problem. Ended up cancelling all installs and asmy money back. Very unhappy with best buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ask “on time delivery “ certificate of ins.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the dishwasher however, the worst, scariest install experience I’ve ever had. Already been discussed and handled through BB.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor 3rd party install led to return of dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer ruined the drainage hose of the dishwasher by kinking it and pushing the machine in too far. It did not complete even one cycle. I returned it to Best Buy for credit. I think the installation kit should be credited also since it was the fault of the installer that the machine didn't work.
No, I would not recommend this to a friendRated 1 out of 5 stars
No instillation yet,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your delivery guy arrived with an attitude and no ID of who he was. He wasn’t driving a Best Buy vehicle, he had no shirt on that said Best Buy. I asked for an ID, he said he had none so he says I can’t deal with this you’ll have to re schedule your appointment and he left.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service of my LIFE. DO not purchase an appliance from this company and expect them to install. We ended up installing ourselves, no support available, company doesn’t care if you have a terrible experience. I will never purchase through them again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had Our Plumber Do the Job Instead
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am TotalTech, so installation of the dishwasher I bought should have been a nominal cost. Instead, BB arrived, decided that I didn't have the configuration that they could handle. Great dishwasher, nice enough people, but the job itself was a fail.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a part missing, which neither the sales people nor the installers did not notice. Also, the pump failed . We are now waiting for it so the technician can fix it. We bought the dishwasher in January and is is still not fixed.
No, I would not recommend this to a friendRated 2 out of 5 stars
installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they installed it at an angle - had issues 1st day. I called bosch they came out and fixed all the issues. Not happy but it was free.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad installer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible installation. Installer never even connected the water or tried the dishwasher. Left all the packing and instructions inside. Our contractor had to connect it the dishwasher worked fine after our contractors finished the installation
I would recommend this to a friendRated 2 out of 5 stars
Install was a nightmare. Ended up canceling my ord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the past excellent service and overall good experience This time install was a nightmare. Ended up canceling my order
No, I would not recommend this to a friendRated 2 out of 5 stars
They where ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reschedule delivery and I paid for it. it took several days and hours to get dishwasher installed was highly disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor follow up service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was not properly installed and tested. We have been waiting a month for a new unit which probably could of had the issues remedied within 30 minutes. No one ever came out to check it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very poor and disappointing experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A third party was sent to perform a dishwasher installation and it now needs to be redone. They didn't install the waste line properly, didn't install the 'fins' on the outside of the tub, recessed the unit too far back, didn't make it level, etc. The operating manual wasn't initially provided, I had to ask the installer for it.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Extra fees not disclosed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When installers came i ended up having to pay an additional $196 for them to complete the install. That was not mentioned at all bu Best Buy. The installers were great but it would have been nice to know about an additional fee before my dishwasher was sitting in my house to be installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Extra fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great that came out but not happy that I buy the packet for 170$ for the dishwasher installation. Just for the guys that installed to say I needed to pay another 170$ so now total installation was 340$ on top of the 700$ dishwasher. I spend alot of money at best buy for them to have hidden cost for the installations.
No, I would not recommend this to a friendRated 1 out of 5 stars
no install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivey men refused to install my new dishwasher. I was able to install it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
A rip off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Had to pay an additonal $150. So wha exactly did the BB installation cover?????????
No, I would not recommend this to a friendRated 1 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great. But a month of not having a dishwasher because geek squad kept wanting to come back to the house every week to try and fix it was horrible. Not to mention my warranty was pretty much worthless through Best Buy.
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor handling from start to finish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible handling of all the problems that happened with our purchase and delivery
No, I would not recommend this to a friendRated 2 out of 5 stars
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of delays in getting the dishwasher and getting it installed.
I would recommend this to a friend