Customer Ratings & Reviews

After two appointments, technician refused to try to install dishwasher because he didn't want to be responsible for scratching our floors. He asked us to sign a disclaimer saying he wouldn't be responsible if floor was damaged. He went on to say we needed to remove the counter top in order to install the dishwasher

Unfortunately a manager never contacted me about my several missed appointments on there end… finally got my dishwasher reinstalled after waiting almost 2 months. Horrible customer service

The measure team came said no problem with item i ordered . It came installer dragged across hardwood floors and scratched them item was 2 inches too short at the too

Did not get my dishwasher installed. They did not have the correct shutoff valve I needed. I had to install it myself.

Installers were going to install dw an inch proud of the cabinets. When I refused to allow, they scheduled a return appt 3 weeks out. I did the install myself.

They did not install. Plumber had to connect to water and handiman was secured to stabilize and secure dishwasher in place. So far I am still being charged $159.99 for installation. 3 calls but still no resolution.

It took Best Buy two tries to get the installation right.

I am disappointed with the 3P install; they asked for additional $300 to change the small adaptor on my water line.

Faulty installation caused the LG dishwasher I purchased to flood my entire house. It’s been over a month and I’m still waiting on repairs to be completed so I can move back into my home. This entire experience has been a nightmare.

We cancelled order because installer did a no show no call. They decided to go on vacation and not let anyone know. Best Buy was not willing to make right. I will spend my money elsewhere.

Cancelled first appointment a couple hours before.

3rd part install crew caused water damage on my floor and didn't even apologize. The whole delivery and install service were very unprofessional. DO NOT use any of BestBuy's installation service.

If I could a half or no stars I would. Installers knew nothing of what I asked or knew why it wasn’t fitting flush against my counter like the other one did. Now I have to hire someone else to fix the install. Not happy what so ever.

The item was delivered weeks late and the men who delivered it would not install it. I had to do the install myself. Love the dishwasher but hate your service.

I paid for installation, on the day they two guys said I needed to cut out the tiles from my old model before they could remove it and install the new one. They left, I had no functional dishwasher. I got the old one out and installed the new one myself.

Crew that came to install had reversed a wire, and could not get the dishwasher to work. I hired an outside electrician that said they had done it wrong, and got it working with no issue.

Awful booked appt never showed never done promised a replacement dishwasher complete run around pathetic should go out of business never renew suck

Had to wait one week for install of Bosch dishwasher. Not terrible but the dishwasher was installed with a cracked hose. Leaked and damaged my cabinet. Was able to schedule GeekSquad to come in 2 days to fix it. They came without parts and now I have to wait another week for them to return.

Not sure why you guys keep asking me to review this Install negatively. No one has called me and obviously no one cares.

so when I purchased this the installed broke it and took an old hose from a dishwasher on his truck. Still have not been refunded what a nightmare