Customer Ratings & Reviews
- SKU:
- 3793069
Customer reviews
Rating 4.3 out of 5 stars with 22021 reviews
(22,021 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not installed because they dont go in crawl spaces.....was told they cant get their uniforms dirty...i will NEVER USE BEST BUY AGAIN
No, I would not recommend this to a friendRated 1 out of 5 stars
Third party vendors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful third party service. Canceled 3 times without notice and came with a dent the had to be rescheduled to be installed
No, I would not recommend this to a friendRated 1 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your guys did not install said our plumbing wasn't right! So we had to pay someone $100 to have it installed for us. Great member service?
I would recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is really falling apart to items canceled for no reason, delivering damaged goods, no communication, and website has so many glitches
No, I would not recommend this to a friendRated 1 out of 5 stars
Leaked after installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hot water was leaking under the sink after installation. I waited for 5 days for a plumber to come and fix the leak. Was not a good experience overall. The second crew seems to be professional and fixed and explained everything to me
No, I would not recommend this to a friendRated 1 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible contractor that had to make multiple visits and very unprofessional
No, I would not recommend this to a friendRated 1 out of 5 stars
No show and no call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a dishwasher an installation with total tech over 3 weeks ago. My appointment is today, No show and no call and can't get anyone on the phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Improper installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy installer completed installation with dishwasher sticking out, then told me a pipe was in the way. Paid a plumber to remove pipe and reinstall. Plumber found unsafe, exposed wiring by BestBuy installer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Late on your promise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since you delivered my dishwasher 2 weeks later than promised. Your customer service representative said they would send me a 75.00 dollar certificate. i never received this certificate.
No, I would not recommend this to a friendRated 1 out of 5 stars
They forgot the hookups, so I had to install.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came without the waterline and could not hook it up. So I ran to the store, bought the line, got a refund, and did it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
they refused to do the install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My house was built in 1962. The space available for the dishwasher was limited this requiring the power be relocated. The installers refused to wait the 15 minutes it took me to do the relocation. In less than an hour I completed the install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't install correctly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party, smelled terrible, did not install it correctly. Had to get someone else out to re-install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible hired contractors. Geek squad and Sedgwick horrible still have a broken hot water valve.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crawl Space Nono
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers could not go into the crawl space, they said. So they did not install, my husband did, and did an awesome job.
I would recommend this to a friendRated 1 out of 5 stars
Kept rescheduling my appointment and never install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy never actually installed my dishwasher. They kept putting me off and rescheduling my appointment so I finally hired a plumber to do it
No, I would not recommend this to a friendRated 1 out of 5 stars
Dishwasher installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with my dishwasher already. Ever since they installed the dishwasher, it is making a popping noise when you close the dishwasher.
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer Still waiting for installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Service was not completed. Rescheduled for December 17, 2020. And it was not completed on the 17th either. No service man showed up either days. Rescheduled for December 31, 2020
No, I would not recommend this to a friendRated 1 out of 5 stars
FLOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THEY DID NOT INSTALL MY DISHWASHER BECAUSE THEY INSTALLED THE ELECTRICAL BOX INCORRECTLY SO IT DIDNT WORK
No, I would not recommend this to a friendRated 1 out of 5 stars
Install dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install had to be redone was not level or square. This is not Best Buy but delivery company how don’t no what they are doing. So when you pay for install it’s not Best Buy beware.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Negative or Zero stars if would let me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher leaked and destroyed basement after installation. Could not tell it was leaking in kitchen so it was couple of days to discover the mess.
No, I would not recommend this to a friend