Customer Ratings & Reviews
- SKU:
- 3793069
Customer reviews
Rating 4.3 out of 5 stars with 22021 reviews
(22,021 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bestbuy installer bad deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer connects dishwasher but leaves a screw lodged in the hot water tee and plugs off the sink line. Called him after he left 15 mins earlier and says to call a plumber. Amazing!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Dishwasher Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never say the installation kit that I was required to pay for I think the used the old hose never saw any of the fittings
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I went with the most expensive model because the sales person said it would have all the extras and premium quality... NOPE doesn't dry dishes all the way door sticks NOT HAPPY should have stayed with the cheaper one
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to install myself the tech guys wouldn’t install it because it didn’t have the connection they wanted well I installed it with no problems Best Buy techs dropped the ball this time
No, I would not recommend this to a friendRated 1 out of 5 stars
Incorrect water drain line connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer connected the water drain hose incorrectly. I had to get a plumber reconnect the dishwasher.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged our floor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer came in and did not put down any protective covering when he removed our old dishwasher. He dragged the dishwasher across our wooden floor, leaving a gouge mark. He seemed completely unconcerned about the damage that he caused.
No, I would not recommend this to a friendRated 1 out of 5 stars
not installed correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher was NOT installed correctly and shifted all around in the space it was put in. very cheap rubber strips used to attach the dishwasher to the counter/cabinet
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's installer cause multiple issues that I had to have a plumber come out during emergency hours to repair on two separate occasions. Beware of their installers. Still working with them almost a month later to resolve these issues.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation wasn’t very good. Dishwasher isn’t mounted correctly. Also not connected to proper pipe under sink.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE!!! I paid for this service 7/14/2021 and I have yet to get it installed due to “employee shortage” despite how many times I call them!! Horrible experience
No, I would not recommend this to a friendRated 1 out of 5 stars
Was charged for a service I did not receive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home advisor came to my home and stated I needed it. Come to find out, I did not. Still waiting for my refund. Disappointed by Minimal follow up
No, I would not recommend this to a friendRated 1 out of 5 stars
No show
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The contractor who was supposed to show up "got sick". I wasted an 8 hour day for nothing. Ended up installing it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You left the new dishwasher sitting in my dining room without installing it. I paid for installation and to haul old appliance away. This is still not done. I am very unhappy!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Costly repair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the dishwasher installation people left i had to call a plumber because they broke a pipe under the sink
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy was friendly but left the drain unhooked and it made a mess in my cabinet. I hooked everything up and cleaned it all myself. Will not use Best Buy install again.
No, I would not recommend this to a friendRated 1 out of 5 stars
NO SUCH INSTALLATION TOOK PLACE!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO SUCH INSTALLATION TOOK PLACE! Installers showed up with 4 appliances, but refused to install them (due to open renovation permit). NEVER a previous mention/warning about this!
No, I would not recommend this to a friendRated 1 out of 5 stars
Device not secured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did not secure the dishwasher. stated the bracket was not sent and he will get one and come back. Still waiting
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation was a major headache.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We couldnt even get our dishwasher installed in a timely fashion.
No, I would not recommend this to a friendRated 1 out of 5 stars
Leak problem after installation service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service. There was a leak after the installation and no one answer. I had to pay a plumber to fix the problema and I had to pay 450usd.
No, I would not recommend this to a friendRated 1 out of 5 stars
miscommunication galore
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our 4th installation date and still don't have the dishwasher installed. There has been miscommunication upon miscommunication every time they have come to our house.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards and having your Agent miss visiting your home at the scheduled times is not a good way to start a business relationship. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.