Customer Ratings & Reviews
- SKU:
- 3793069
Customer reviews
Rating 4.3 out of 5 stars with 22021 reviews
(22,021 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Horrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible installers. Horrible attempted installation. Horrible customer service through Best Buy. Horrible refund process. Overall a thankless company with Horrible components at every turn.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't use best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't use best buy. They kept reschedule the appointments for months
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech did not install. He brought it in and determined we needed work done.
No, I would not recommend this to a friendRated 1 out of 5 stars
What happened to Best Buy????!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy from Best Buy again or have them install another dishwasher again. It’s been the worst experience I ever had.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran into problem with leveling dishwasher and bent door front of dishwasher.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t hook up the dishwasher right and it leaked all over my basement!
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged my kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DESTROYED my garnet counter top. Won’t take responsibility. Best Buy hired some third party. No resolve. Buyer beware. Hire some professional to do the job.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Awful less than 1 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased over $5000 in appliances they all came damaged then had to reorder which was a nightmare then the reorder came in wrong and now the dishwasher which hasn’t been used for 90 days is broken
No, I would not recommend this to a friendRated 1 out of 5 stars
Install poor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly installed , had to be redone. Damage to feet when installed
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad third Party install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were terrible. they hustled me for an additional 100 to install and when i informed Best Buy the customer service person did not care !!
No, I would not recommend this to a friendRated 1 out of 5 stars
Drop the ball
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher I had installed less than a month was not functioning properly. Dishwasher did not come in on time and order was canceled
No, I would not recommend this to a friendRated 1 out of 5 stars
Mounting screws falling off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was not installed properly by Best-buy and the screws came off after 4 weeks. Bestbuy tech did not come on scheduled date to address the issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for installation 4 weeks later, appointments not well organised
No, I would not recommend this to a friendRated 1 out of 5 stars
The installers were messy and rushed the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Packaging trash was left in my kitchen and in the front yard. The installers were very rough with the dishwasher and rushed through the install process. Overall, not a great experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
Patiently waiting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed but does not work, still waiting for replacement. Already January. Purchased in Nov 2022.
I would recommend this to a friendRated 1 out of 5 stars
Randy Hall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still not installed completely. waiting for return of crew. waited 12 noon to 8pm. no show , no phone call. sorry service. Beware!
No, I would not recommend this to a friendRated 1 out of 5 stars
Ripped off...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer broke a valve and caused damages to my home...and Best Buy is making me jump through hoops to get compensated for the repairs...
No, I would not recommend this to a friendRated 1 out of 5 stars
needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the people that did the install were friendly but the wire and water hookup are sloppy i will have to re install both
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team seemed in a hurry. The second time that we ran the dishwasher, the discharge hose came off and water flooded under our sink.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad installation company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not show up the 1st time. Very bad installation company. ill-equipped, unprofessional
No, I would not recommend this to a friend