Customer Ratings & Reviews

I feel the installation process went very wrong. I had an initial installation date for my dishwasher, but there was an issue with the hot water hook-up. This was clearly not the fault of the technician. He was very helpful, and set up another install appt. for a few days later, so that we had time to get the hook-up fixed. The problem came when another Best Buy team came to haul away the old dishwasher which hadn't been taken out yet. Somehow, the installation for that date got cancelled, and even after I confirmed with someone on the Geek Squad line that a technician would still be out to install, no one showed up. It wasn't until later that day when I called the help line that I was told the install had been cancelled and I would have to wait another 7 days before someone could come to install. I find this pretty unacceptable when it was the company's system that caused the cancellation of an existing appointment. In addition, the text and email update system needs to be refined, as I received multiple texts and emails which provided the exact same information. I do want to make sure to say though, that the technician who came out was extremely nice and helpful and I appreciated that he gave me his business card so that I could call him directly

Best dishwasher, quiet and washes the dishes really well and easy to load and unload and makes the job easy.

This is an AMAZING dishwasher and dishes are spotless

The installers delivered my dishwasher on a very snowy day. Before bringing the dishwasher into my house, they shovelled a pathway so the equipment would not get damaged, and they did not want to track snow into my house. Very thoughtful and professional! They cleaned up afterwards - no dirt, water, snow/slush in my house when they left! Thank you!

I up graded to this one and glad I did , it has lots of space and very quite running

Super nice installers, did a great job and were quick!

I had a new Bosch dishwasher installed and the installers did a good job of making sure my hard wood floors and counter tops were not impacted. My only complaint is that when they installed the drain line which goes through a cabinet with a lazy susan is that they did not make sure the hose was secured in the back of the cabinet. Now when we move the lazy susan we can hear the shelf hitting the hose. Hopefully its not doing anything to the hose. I would have complained at the time but it wasnt until the next day when we noticed the issue.

The installers were great! Very efficient, respectful and explained what they were doing. No issues with the installation and dishwasher works great

This review is for the geek squad installation of my dishwasher. I was surprised by how much the installers know about dishwashers. The two technicians took their time and did a great job. And upon finishing the installation, they went over all the functions of the unit with me. Like the title of this review, they've really exceeded my expectations.

My dishwasher was expertly installed by the same men who delivered the dishwasher and answered all of my questions about operating the dishwasher. In addition, they took my old dishwasher with them. The small price to pay for expert installation and carry off/disposal was definitely worth it.

Very professional service. Guys definitely knew what they were doing. Very satisfied with their service and there is only one reason that I put 4 stars because as soon as plumber showed up he charged me $100 right away for very small part he had to install "water hammer". I had two installations that day. One was water line for refrigerator and another one for dishwasher. He brought those water hammers with him, like he knew I would need them, but charged me only for one. $100 even. Strange, but since I had no choice, of course I paid him. Any way they worked very professional and fast. Very impressive.

Great job- great team. Very timely, gave me constant updates as to arrival time. Once onsite Very polite & efficient. 5stars & A+!

The space is relatively flexible (would have been nice to have adjustable shelves, but this model doesn't offer them). The machine is very quiet - it is so nice to be able to run it and still listen to the radio in the same room! So far, it seems to clean things really well. We haven't put anything too caked with food in it yet, but the basic dinner dishes and utensils are coming out sparkling.

The installation team arrived on time, was extremely efficient, and respectful to my home, working with care.

These guys were great! They came back after finding that I needed an extra connector cable. I then purchased the wrong one, but they made it work and even mounted a bracket on the intake water pipe, that should have been there when the house was built.

The installers that came back and completed the job were extremely professional and efficient.

Our installer from best buy was great. He took out our old dishwasher and installed the new one. No problems. He was professional and courteous. He came at the alloted time, did the job and left the site clean. Great job. Would highly recommend.

Installing service were good and professional/ I would recommended

I was not at home during the installation, but I was told that the gentleman who came to deliver and install were professional and were very careful and respectful of our property when installing. Very impressed with the service!

The team, lead, apprentice (son), and fabricator were outstanding. Very concerned about the house and cleaned up all residual detritus, (boxes, spare parts, etc.). They also allowed me access after removal of old oven and dishwasher to vacuum and mop before installing the new items.