Customer Ratings & Reviews

My dishwasher was expertly installed by the same men who delivered the dishwasher and answered all of my questions about operating the dishwasher. In addition, they took my old dishwasher with them. The small price to pay for expert installation and carry off/disposal was definitely worth it.

Received first dishwasher damaged. Customer service then set up a new delivery. including installation. Representative was extremely helpful & professional. Installer was very thoughtful, polite & professional

The installers did agreat job installing. They cleaned up after thenselves, were very pleasant & efficient a d they explained how to operate the dishwasher

The Geek who installed my new microwave also installed my new dishwasher. He worked hard to make it level under my not-level countertop. Great job. I would recommend him unreservedly.

I feel the installation process went very wrong. I had an initial installation date for my dishwasher, but there was an issue with the hot water hook-up. This was clearly not the fault of the technician. He was very helpful, and set up another install appt. for a few days later, so that we had time to get the hook-up fixed. The problem came when another Best Buy team came to haul away the old dishwasher which hadn't been taken out yet. Somehow, the installation for that date got cancelled, and even after I confirmed with someone on the Geek Squad line that a technician would still be out to install, no one showed up. It wasn't until later that day when I called the help line that I was told the install had been cancelled and I would have to wait another 7 days before someone could come to install. I find this pretty unacceptable when it was the company's system that caused the cancellation of an existing appointment. In addition, the text and email update system needs to be refined, as I received multiple texts and emails which provided the exact same information. I do want to make sure to say though, that the technician who came out was extremely nice and helpful and I appreciated that he gave me his business card so that I could call him directly

They did an excellent and quick installation of our dishwasher, and were very careful with the old one and the new one.

The best part of this whole process was the installation. I am so thankful. Antwaun (sp?) did a great professional job. Smooth process, polite, talented, did a nice job of clean up, and did the haul away too. He renewed my faith in Best Buy.

Super nice installers, did a great job and were quick!

Coordinating the dishwasher install was challenging that the actual installation was excellent. The installer was top-notch.

The installers delivered my dishwasher on a very snowy day. Before bringing the dishwasher into my house, they shovelled a pathway so the equipment would not get damaged, and they did not want to track snow into my house. Very thoughtful and professional! They cleaned up afterwards - no dirt, water, snow/slush in my house when they left! Thank you!

It took 2 tries to get it installed. The first time he could have installed it properly with ease. However, he called his company and they wouldn't let him do it the way I suggested. Too bad. I had to wait a week or so without a dishwasher until they sent someone back out.

It took a few caring Best Buy team members to finally make things right. We are extremely grateful! It started and ended with an installer named Carlos who was brave enough and kind enough to do "the right thing". He saw that there was an ongoing problem that no one at customer service call center was able to help us with. His integrity and professionalism should be rewarded!!! We are so thankful and grateful for his compassion! Thank you, Carlos!

Our new Thermador dishwasher was the beginning of 4 Thermador installs! Made our kitchen New Again!! Installer was VERY knowledgeable and even provided advice on our upcoming Thermador Microwave

The gentlemen came in, greeted me, and did their work very quickly. They followed all safety protocols for the pandemic well above and beyond the level I expected. After testing the dishwasher and explaining the basics to me, they left. Exactly how you want an installation to go!

This review is for the geek squad installation of my dishwasher. I was surprised by how much the installers know about dishwashers. The two technicians took their time and did a great job. And upon finishing the installation, they went over all the functions of the unit with me. Like the title of this review, they've really exceeded my expectations.

Installation of our new dishwasher went well. Technicians showed up on time and wa very courteous and professional.

Great installation service. Professional, they wore face masks and show covers. Pulled out the old one, installed the new one and kept the area clean. Thank You Bosch for your contract with Best Buy. Installation of Bosch dishwasher by bestbuy made the Bosch dishwasher purchase and install a great experience !

difficult to set up wifi system. great product otherwise

I up graded to this one and glad I did , it has lots of space and very quite running

Professional install. Courteous, polite and used PPE as I requested, including face masks and shoe coverings. Made me feel relieved at having them in my house as we have been isolating ourselves due to high risk family members. They were very efficient in their installation of our new Bosch dishwasher.